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BlackLine is a leading global provider of cloud software that controls and automates accounting and finance processes for businesses and organizations of all si
Engagement Manager
Location
New York
Posted
90 days ago
Salary
$110K - $138K / year
Seniority
Senior
Job Description
Engagement Manager
BlackLine
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: Engagement Managers build great client relationships during the pre-sales and delivery process, and guide customers to project success. They assess the customers' needs and develop plans to achieve them. Engagement managers are responsible for planning, managing and completing a successful BlackLine implementation. This position involves assessing situations, assigning tasks to team members and problem-solving when issues arise. We are open to considering candidates in New York City, Los Angeles, and Pleasanton. You'll Get To: - Manage customers, partners and internal stakeholders to ensure the best outcome for both customers and BlackLine - Work with the internal teams during the presales process to assessing and approve level of effort, products and solutions involved, and timing of projects - Manage the relationship with the customer and partner teams throughout the engagement and serve as main point of contact between customer/partner and BlackLine teams - Develop a delivery strategy for large scale partner implementation projects - Create customer project plans complete with budgetary information and resource needs - Provide leadership to the project team by building and motivating resources to meet project goals, adhering to their responsibilities and project milestones - Define project success criteria and communicate them to all stakeholders - Provide status updates cross-organization - Track and report project financials against estimate; resolve budget issues as they arise - Manage project scope, timeline and budget changes - Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards - Identify, manage and mitigate project risk - Act as the escalation point when issues arise with the customer or partner on engagements - Identify potential upsells to increase revenue and build brand awareness - Complete other projects duties as assigned What You'll Bring: - At least 3 years of experience in Engagement Mgmt., Project Mgmt., Consulting Services, or Professional Services environment - Bachelor's degree or equivalent work experience - Previous project management experience in a revenue driven environment (e.g. Time and materials billing) - Demonstrated successful completion of complex enterprise-level client implementation projects - Proven experience to balance multiple projects at any given time and stay on top of all details - Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels - Experience in SaaS industry and/or Software, as well as issues related to installation, configuration, troubleshooting, and support. - Experience with large scale ERP systems including SAP and Oracle - Advanced Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience - Excellent communication skills, strong organizational skills and attention to detail - Effective problem-solving and conflict resolutions skills - Ability to deliver world-class service and high-impact results while navigating challenging situations - Ability to manage self and others under pressure and time-sensitive deadlines - Ability to facilitate and harness cross-team collaboration working with teams in-person and virtually We're Even More Excited If You Have: - 2 years of experience in the audit/accounting industry - 2 years of experience with BlackLine Products - PMP certification - Proven results as an Engagement Manager or Project Manager - Proficient in MS Office and CRM/project management software - Customer-oriented approach - Sharp business acumen - Excellent verbal and written communication abilities Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week. #LI-NS1 Salary Range: USD $110,000.00/Yr. - USD $138,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Benefits
- 401(K), 401(K) matching, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, Employee awards, Pay transparency, Mother's room, Flexible time off, Floating holidays, Bereavement leave benefits
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Date Posted: 2026-03-13Country: United States of AmericaLocation: US-AZ-REMOTEPosition Role Type: RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type: DoD Clearance: SecretSecurity Clearance Status: Active and existing security clearance required after day 1 Raytheon Company, Managed by Collins Aerospace Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We have an exciting opportunity for a Senior Manager, Contracts within our Multi-Domain Assured Navigation and Timing Applications mission area. This position supports our Mission Critical Products portfolio, which includes both government and commercial contracts and pursuits. In this highly visible role, we seek a strategic thinker skilled in navigating complex contractual environments, managing risks, and building strong relationships with both internal teams and external customers in support of U.S. Government contracts and key pursuit opportunities. In addition to contract administration, this role includes managing a team of direct reports who primarily support the Avionics and Increment product lines. Our Raytheon Company, our Contracts professionals, are integral business partners, driving balanced business solutions, collaborating with stakeholders, and contributing to the delivery of exceptional products and services to our customers. With an extensive global network of customers, partners, and suppliers, the development opportunities for Contracts professionals are vast, both within the U.S. and internationally. If you’re motivated, this is an exceptional opportunity to contribute to critical defense and aerospace initiatives while advancing your career within a leading global organization. If you’re ready to make an impact, we encourage you to apply. This position is a remote position to support our Customers primarily in Arizona and California. An employee may be expected to travel to the site location as needed. Remote: Employees who are working in Remote roles will work primarily offsite (from home). The ideal candidate will reside in a state that supports the Mountain Standard Time (MST) work schedule. 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An employee may be expected to travel to our Customer site location as needed. The ideal candidate will reside in a state that supports the Mountain Standard Time (MST) work schedule. Relocation: is not offered for this position Learn More & Apply Now! Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms



