• Executes Revenue Cycle Business Office Operations and functions • Generates, analyzes and presents operational metrics for area being supported; could include things such as Billing, T Status, AR, Cash Balance, CFB, etc • Designs, tests, and implements new system edits or workflow or queue changes. • Designs, tests, and implements new processes to support regulatory or system changes. • Identifies improvement opportunities to drive more revenue and recovery by the department. • Monitors productivity of team members to ensure unit is operating efficiently and effectively; Looks for patterns and communicates any issues to manager for resolution. • Identifies and rationalizes time gaps in team members work, communicating any issues to manager for resolution. • Identifies process and system improvements to drive productivity to target levels • General support tasks as needed

• Monitor, track and evaluate supervisor performance based upon pre-determined Key Performance Indicators (KPI’s) • Provide personal ongoing support and feedback to supervisors • Be a regular presence on the production floor and actively interact with supervisors and associates • Ensure that underperforming associates and supervisors meet client expectations through the creation and implementation of written action plans • Resolve customer escalations • Responsible for upward and downward communication both internally and as required to the client • Interact as needed with other functional areas including HR, recruitment, marketing and Information Technology • Participate in associate and supervisor selection and interviewing process • Interact with clients demonstrating engaged leadership and detail orientation • Other duties and responsibilities assigned by management of the company

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Peraton is seeking a strategic, results-driven Sr. Manager, Contract Operations to lead critical initiatives within our contract operations team. This is not a tactical execution role—we are looking for a forward-thinking leader with advanced critical thinking, strong contracts management, project management, and analytical capabilities who will support the Vice President of Contract Operations to align contract operations with Peraton’s strategic growth, program execution, contractual compliance, and continued technology modernization objectives. - Leverages both contracts functional and data analytics expertise to provide alignment and cohesion in project delivery to achieve departmental objectives. - Allocates and ensures accountability of resources accordingly to solve complex operational problems and fulfill strategic initiatives; ensuring direct reports are delivering results that consistently meet or exceed corporate expectations. - Mentor team members responsible for data integrity, process governance, and reporting to foster critical thinking, analytics-centered decision-making, and professional maturity. - Leverage business intelligence tools to analyze and govern key performance indicators (KPIs) and metrics to monitor workflow efficiency, compliance, and ensure alignment with corporate objectives. - Apply a deep understanding of key business drivers and internal/external operational factors to identify opportunities for additional impact and mitigation of operational risk. - Support senior leadership by offering actionable recommendations based on operational insights and strategic data analysis. - Proactively engage with internal leadership to ensure strong alignment between the department’s activities and corporate initiatives. - Build trusted relationships and collaborate effectively with internal and external partners, vendors, customers, and other stakeholders to foster strategic outcomes. - Collaborate with cross-functional stakeholders to facilitate clear communications to support contracts business enablement goals and expectations, ensuring mutual alignment. - Review, measure and assess policy and process compliance standards to ensure all contracts-related processes align with government contracting regulations, internal controls, and workflow best practices. - Standardize and continuously refine workflows for managing sell-side contracts, ensuring they meet business needs while maintaining full compliance. - Collaborate with the Sr. Product Manager to enhance contracts lifecycle management (CLM) tools and ensure they meet functional business process requirements. - Drive adoption of automation features to eliminate inefficiencies and scale operations to handle increasing complexity. - Conduct regular audits to assess process adherence, identify gaps, and implement corrective actions. - Assist the Vice President of Contract Operations in building organizational confidence in BI tools by ensuring that analytics and dashboards are supported by high-quality, reliable data. - Lead efforts to improve the accuracy, reliability, and alignment of key data sources that drive analytics insights through robust data governance frameworks. - Maintain and improve upon current analytics strategies to transform operational data into actionable insights. - Collaborate with the Sr. Product Manager and data/analytics teams to ensure that tools and operational workflows are aligned with governance and business objectives. - Provide functional requirements and governance standards to guide BI development efforts. - Serve as the data steward for Contract Operations, ensuring processes consistently produce clean, accurate, and complete data that meets regulatory and contractual reporting needs. - Serve as a functional subject matter expert across all contracts systems & analytics workflows, providing insightful feedback or contributing to high-priority projects; other duties as assigned. Qualifications - Minimum 12 years of experience in Contracts Management, Subcontracts Management, Government Compliance, Operations Management, or Legal Operations, ideally within a government contractor environment. - At least 7 years of leadership experience, including roles with responsibility for managing multiple teams or managers across interrelated functions. - Minimum 2 years of experience working with Contracts Lifecycle Management (CLM) tools utilized for sell-side contracts management. - Preferred to have a minimum of 2 years of experience with Business Intelligence (BI) tools, such as Tableau, Power BI, or Alteryx. Requirements - Cradle-to-grave contracts management experience required to appropriately govern and manage processes and data within contracts’ ecosystem. - Certifications such as CPCM (Certified Professional Contracts Manager), CFCM (Certified Federal Contracts Manager), CBIP (Certified Business Intelligence Professional), or PMP (Project Management Professional). Benefits - Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. - Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. - Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

• Will Oversee Middle GA area. • Coordinates, schedules new program roll-outs and manages roll-out teams. • Collaborates with other departments to ensure timely ordering and delivery of needed supplies, materials for efficient roll-outs. • Conducts routine training meetings for management. • Oversees the BU’s store auditing processes by: reviewing store audits completed by the auditing team, auditing locations that fail two consecutive Operational Excellence audits, conducting random Operational Excellence audits and ensuring Aims 4 audits are completed annually by the auditing team. • Provides analysis of various reports including, but not limited to: store’s P&Ls, audits and budgets. • Ensures delivery of routine communication on Operational Excellence programs including any changes. • Attends Annual Summit for new programs, roll-outs, and to exchange knowledge of best practices. • Performs multiple tasks in fast paced and detail-oriented environment. • Maintains a professional and supportive image among subordinates and supervisors. • Performs other duties as assigned and deemed necessary.