This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to shape enterprise-level technology solutions that transform business operations. You will design, implement, and integrate solutions across CRM, ERP, and data analytics platforms while collaborating closely with cross-functional teams, including Salesforce, Oracle, and analytics developers. You’ll lead solution design from business requirements to architecture, ensuring scalability, security, and alignment with organizational objectives. The position involves integrating advanced AI capabilities, evaluating new technologies, and driving adoption of innovative solutions. You will play a key role in risk management, mentoring teams, and enabling knowledge transfer, all while contributing to transformative business outcomes. The environment is fast-paced, collaborative, and focused on delivering measurable value to internal stakeholders and customers alike. - Lead the analysis of business requirements and translate them into scalable, efficient, and secure technology solutions. - Architect enterprise systems and define roadmaps for migration from current to future state, ensuring alignment with strategic objectives. - Design and integrate AI architectures and assess AI platforms, APIs, and cloud services for performance, scalability, and security. - Collaborate with cross-functional teams including project managers, QA, and documentation specialists to ensure quality and adoption. - Identify and mitigate risks associated with architecture decisions to maintain system reliability and compliance. - Drive early engagement in AI initiatives, providing technical leadership and ensuring alignment with organizational goals. - Support knowledge transfer, documentation, and training efforts to enable seamless adoption of solutions. Qualifications - 5+ years of experience designing, developing, and delivering IT applications and enterprise systems. - Skilled in business analysis and solution design to align technology with organizational objectives. - Strong communication skills to translate complex technical concepts to non-technical stakeholders. - Experience maintaining solutions in live production environments with proven risk management capabilities. - Proficiency in enterprise applications such as CRM, ERP, Finance, HR-IS, and Product Data Management. - Hands-on experience with cloud platforms including Salesforce (Sales, Service, Community Clouds), Oracle ERP & SCM Cloud, Snowflake, and Power BI. - Solid understanding of business processes including Quote-to-Cash, Renewals, Subscription Analytics, and Account/Contact Management. - Familiarity with AI tools and emerging technologies, with the ability to apply them to business needs. - Strong analytical and problem-solving skills to tackle complex enterprise challenges. Preferred Qualifications - Proven enterprise architecture experience, including AI deployments at scale. - Knowledge of AI governance frameworks and risk mitigation strategies. - Expertise in Generative AI, LLMs, Retrieval-Augmented Generation (RAG) systems, and prompt engineering. - Ability to translate complex AI concepts into actionable business outcomes. Benefits - Competitive salary based on location: - San Francisco Bay Area: $124,200 – $186,300 USD annually - Select US Metros and States: $108,000 – $162,000 USD annually - Other US Locations: $97,200 – $145,800 USD annually - Eligibility for performance bonuses. - Comprehensive health, dental, and vision benefits. - Remote work flexibility within the United States or Canada, with occasional in-person meetings. - Professional development opportunities and exposure to emerging technologies and AI solutions. - Collaborative, innovative, and fast-paced work environment.

Additional Information About the Role BJC is hiring for a Sr. Solutions Architect. This is a remote positon, but must be located in MO or IL. We are looking expereince with Service Now. This role is responsible for providing strategic initiatives across the enterprise. The following certifications are preferred: CSA, CDA (certified application developer) and certified technical architect (CTA). Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Partners with the CIO, hospital presidents, and other key clinical and functional leaders to effectively plan and assess BJC Information Services strategies. Analyzes ways to improve operations, and works proactively to integrate clinical, administrative, and IT solutions. Ensures ongoing support of existing IT systems to provide strong customer satisfaction. Responsible for effective project development and implementation which yield desired business results and the management of capital project scope, functionality, budgets, milestones, and workflow integration. Preferred Qualifications Role Purpose The Senior Solutions Architect is responsible for creating a comprehensive architecture for IT solution(s) and providing strategic direction throughout the development process. They are committed to the development of all technology solution plans, assuring that technology solutions meet business requirements while aligning with long-term architectural goals, standards and principles. In addition, Senior Solutions Architect is responsible for researching, evaluating and evangelizing emerging technologies for possible use in the enterprise. The Senior Solutions Architect provides technical leadership across BJC IT domains, from project planning level through strategic decisions making.Epic or applicable certifications will be required within 6 months of hire. Responsibilities - Leads the development of solution architectures in specific business, infrastructure or functional areas. Provides technical guidance and governance on solution development and integration. Ensures that solution architectures follow relevant IT standards, principles and reference architectures. - Actively maintains recognized expert level knowledge in one or more IT domains. Supports and promotes the development and sharing of their knowledge within the organization.Collaborates with internal teams and vendors to identify and resolve issues in solution development and implementation.Develops and presents findings and guidance to selected audiences - including business and leadership teams. - Monitors the external environment to gather intelligence on emerging technologies. Assesses and documents the impacts, threats and opportunities to the organization. - Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Minimum Requirements Education - Bach Deg and/or Equivalent Exp Experience - 5-10 years Supervisor Experience - No Experience Preferred Requirements Education - Bachelor's Degree Experience - 10+ years Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. - Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date - Disability insurance* paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Role Overview We are seeking a skilled and detail-oriented Design Desk Engineer to join our team at Executech! The IT Design Desk Engineer plays a critical role in bridging sales, engineering, and service delivery by developing accurate, scalable, and standards-aligned technical designs and proposals. This role supports pre-sales engagements, scopes new projects, assists in technology planning, and ensures that services quoted align with company best practices, vendor standards, and partner needs. They serve as a technical consultant who translates partner business requirements into actionable, cost-effective solutions while adhering to established frameworks, compliance requirements, and internal capabilities. The ideal candidate will have a background in IT infrastructure and process design, with a focus on creating and optimizing solutions for a wide range of clients involving collaboration to meet specific needs including cloud services, network management, security solutions, and more. This role is open to remote resources. Key Responsibilities · Collaborate with PSMs, TAM’s and ProServ to design infrastructure and technology solutions that meet partner objectives. · Create and maintain design packages, Scopes of Work (SOW), and Bill of Materials (BOM) for projects and upgrades. · Standardize recurring project types (onboarding, server replacements, firewall upgrades, etc.) with templates and automation. · Interface with vendors and distributors to ensure solutions are cost-effective, compatible, and technically sound. · Validate compatibility of proposed designs with partner environments (licensing, networking, hardware lifecycle, etc.). · Assist in documenting and improving internal design standards and solution frameworks. · Support escalations related to design assumptions, change requests, and vendor issues. · Participate in post-mortem reviews to continuously improve templates, Standard Operating Procedures (SOPs), and design governance. · Maintain current technical expertise by earning two pre-approved technical certifications annually, ensuring continued proficiency with evolving technologies and industry best practices. · Perform other duties as assigned or otherwise identified. Day-to-Day Tasks · Review incoming requests for design support and scope new projects. · Build or update design packages and proposals using standardized templates. · Validate lifecycle items with TAMs (e.g., server refresh, OS upgrades, licensing alignment). · Collaborate with ProServ on technical feasibility and implementation readiness. · Respond to escalations regarding design assumptions or scope creep. · Update IT Glue/ConnectWise and other documentation with revised standards or vendor insights. · Provide feedback to leadership on patterns, risks, and opportunities for stack improvement. Escalation Responsibilities 1. Design Assumption Escalations - Revalidate scope, reassess options, adjust design, and coordinate with ProServ for change orders. 2. Scope Creep/Change Requests - Determine scope boundaries, redesign as needed, and work with PSMs to re-quote. 3. Vendor or Platform Escalations - Act as liaison with vendor support, recommend design adjustments/workarounds, update internal limitations. 4. Recurring Implementation Misalignment - Participate in retrospectives, revise templates, and flag systemic process breakdowns. Qualifications Education · Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred. · Equivalent experience in solution design, architecture, or pre-sales engineering will be considered. Experience · 5+ years of IT experience in MSP, systems integrator, or IT consulting environment. · Strong background in infrastructure, cloud, networking, and security solution design. · Proven experience scoping and pricing IT projects (hardware, software, services). · Familiarity with MSP stack tools (e.g., ConnectWise CPQ, IT Glue, Lifecycle Insights) preferred. · Experience working cross-functionally with service delivery teams and account managers. Technical Skills · Proficiency in Microsoft 365, Azure, and hybrid cloud environments. · Strong understanding of networking, firewalls, VPNs, and security solutions. · Knowledge of backup, disaster recovery, and business continuity planning. · Ability to design workstation/server refreshes, cloud migrations, and compliance-driven solutions (CMMC, NIST, HIPAA). · Comfort with licensing, vendor programs, and technology procurement. Business & Communication Skills · Ability to translate technical solutions into business value for non-technical stakeholders. · Strong financial acumen: project costing, margin analysis, ROI presentation. · Skilled in producing clear statements of work (SOWs) and proposals. · Excellent collaboration skills with PSMs, TAMs, and ProServ Team. Certifications (Preferred/Target) · Microsoft Certified: Azure Solutions Architect Expert or AZ-305. · CompTIA Security+, Network+, or equivalent security/networking certifications. · VMware VCP, Cisco CCNA/CCNP, or Sophos certifications. · ITIL 4 Foundation for process alignment.

• Collaborate with client and prospect teams to articulate and layout value propositions • Translate complex concepts into simple terms for audiences • Build strong relationships with prospects and customers • Develop data-driven solutions and insights • Be a Subject Matter Expert (SME) on iSpot product capabilities • Ensure timely delivery of analysis that drives critical client KPIs • Facilitate adoption of new product offerings