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Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.
Engineering Manager, Go - Assist & Chat
Location
United States
Posted
77 days ago
Salary
$240K - $320K / year
Seniority
Lead
Job Description
Engineering Manager, Go - Assist & Chat
Superhuman
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for an Engineering Manager to lead the Assist & Chat teams within Superhuman Go. This is an opportunity to build and scale a pervasive AI assistant that constantly observes what people are doing and proactively surfaces agents that can help them in the moment — before they even have to ask. As an Engineering Manager on the Assist team, you will: - Lead and grow a team of 8+ engineers, providing mentorship, career development, and fostering a high-performance engineering culture. - Own the technical direction for proactive agent surfacing — from understanding user context to matching them with the right agent at the right time. - Drive the development of models that interpret user activity across applications and match it with relevant agents from our growing ecosystem. - Build evaluation frameworks to measure model quality and user impact, iterating rapidly based on what works. - Ship compelling user-facing products across our Chrome extension, native desktop application, and integrations with Superhuman Mail and Coda Docs. - Collaborate cross-functionally with product, design, ML research, and platform teams to deliver an end-to-end experience. - Move us from a world where users must come and ask for help to one where we proactively use our deep understanding of user activity to surface the agent that can help them most. - Balance technical ambition with pragmatic execution — shipping incremental value while building toward the proactive assistant vision. Qualifications - Has 3+ years of engineering management experience leading teams of 5+ engineers, with a track record of hiring, developing, and retaining strong talent. - Brings hands-on experience training, fine-tuning, and evaluating ML models, with a strong intuition for model quality and data-driven iteration. - Has shipped user-facing products at scale, with a deep appreciation for UX quality and a bias toward getting value in front of users quickly. - Demonstrates strong technical breadth across browser/extension development, ML/AI infrastructure, and full-stack product engineering. - Has experience building systems that operate across diverse surfaces (browser extensions, native apps, web applications) and understands the unique challenges of each. - Shows a track record of managing ambiguity — defining strategy, making tradeoffs, and shipping in fast-moving, early-stage product areas. - Communicates clearly and influences effectively across engineering, product, design, and leadership. - Is energized by the challenge of building proactive AI experiences that anticipate user needs rather than waiting for explicit requests. Benefits - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Company Description Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters.
Job Requirements
- Has 3+ years of engineering management experience leading teams of 5+ engineers, with a track record of hiring, developing, and retaining strong talent.
- Brings hands-on experience training, fine-tuning, and evaluating ML models, with a strong intuition for model quality and data-driven iteration.
- Has shipped user-facing products at scale, with a deep appreciation for UX quality and a bias toward getting value in front of users quickly.
- Demonstrates strong technical breadth across browser/extension development, ML/AI infrastructure, and full-stack product engineering.
- Has experience building systems that operate across diverse surfaces (browser extensions, native apps, web applications) and understands the unique challenges of each.
- Shows a track record of managing ambiguity — defining strategy, making tradeoffs, and shipping in fast-moving, early-stage product areas.
- Communicates clearly and influences effectively across engineering, product, design, and leadership.
- Is energized by the challenge of building proactive AI experiences that anticipate user needs rather than waiting for explicit requests.
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
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