This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a dynamic ServiceNow Business Analyst to help modernize and transform business applications of our federal clients. The ServiceNow Business Analyst is a project-based, business-improvement role. Business Analysts help guide businesses to improve business processes and efficiency in ServiceNow. They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Think of the ServiceNow Business Analyst like an interpreter. They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results. This is an integral role as it requires actively working with all parts of the delivery team and is customer-facing. Job Responsibilities - Work with clients to elicit, understand, and document requirements and acceptance criteria. - Translate and shape client needs to the backlog items that meet those needs. - Ensure user stories are “ready” for development (e.g. per Definition of Ready) with accompanying acceptance criteria. - Ensure close collaboration and communication with the delivery team. - Create, manage, organize, link, and prioritize the product backlog. - Support client Product Owners, including overarching product vision and product roadmap activities. - Actively drive and support planning activities. - Actively manage scope, expectations, dependencies, and commitments. - Actively participate and support high-level acceptance test activities. Qualifications - ICAgile or CSM - ServiceNow CSA Requirements - 3+ years experience in software delivery with 1+ years experience in ServiceNow is preferred. - 3+ years experience as a Business Analyst. - 3+ years experience using Jira (or similar product), owning and managing a backlog (e.g. writing features and user stories, writing acceptance criteria, backlog refinement, grooming, prioritization). - 3+ years experience owning and managing a Product Roadmap, defining MVP, managing scope, and eliciting and capturing functional / non-functional requirements and acceptance criteria. - 3+ years experience documenting as-is and to-be process flows, sequence flows, value stream maps, user personas, and various technical documentation. - 3+ years experience in client-facing role. - 3+ years experience in planning, meeting facilitation, and stakeholder interviews. - 3+ years experience in working on agile delivery teams (e.g. with developers / testers) as well as supporting acceptance testing activities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking an IFS ERP Technical/Functional Consultant for a 12-month contract opportunity with our client in Central Illinois! Main Responsibilities: - Fact find to understand user’s additional requirements of IFS submitted in Non project demand/Wave projects. - Investigate the standard functionality available to meet the requirement, perform gap analysis and specify additional CRIM options to resolve these. - Document processes, develop CRIM functionality and work with the Validation Team to move the changes into the Production environment according to GMP regulations. - Assist with implementing IFS in new client locations. - Work on upgrade projects to keep the IFS environment fully supported by the Vendor. Qualifications - Must have 5+ years of experience with the following: - Technical and Functional experience of IFS ERP system in the following modules: - Solution Manager - Manufacturing - Supply Chain Management - Warehouse Management - Quality Management - Document Management - Project Management - Financials - Human Resources - Ability to create/interpret and update: - Complex Oracle SQL statements - IFS Custom Events (Oracle Database Triggers) and the CRIM functionality - PL/SQL packages created by ADM outside of the main ERP solution - Additional Desired IT Skills: - Knowledge of Novacura Flow Studio - Nice Label - Crystal Reports - OpenText Freeway EDI - QlikSense - Validation of IT changes according to GMP regulations - Candidate must be able to effectively communicate in English (written & verbal) - Candidate must have permanent authorization to work in the USA for any employer Requirements - The base range for this contract position is $50 - $60 per hour, depending on experience. - Our pay ranges are determined by role, level, and location. - The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. - Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Benefits - LRS is an equal opportunity employer. - Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Estruturar e liderar estratégias de Gestão da Mudança Organizacional para um portfólio de projetos críticos de transformação digital e tecnológica. O objetivo é garantir o sucesso da transição de mudanças nos processos, sistemas e cultura, minimizando resistências e impactos negativos, enquanto maximiza a adoção e o engajamento de todas as partes interessadas, desde colaboradores internos até clientes finais do banco. Qualifications - Experiência liderando iniciativas de Change Management em projetos de alta complexidade (transformação digital, descomissionamento de sistemas, otimização de bases e tabelas). - Certificação e profundo conhecimento em metodologias de mercado, como PROSCI, HCMBOK ou similar. - Experiência comprovada na criação de diagnósticos e recomendações da mudança, mapeamento de stakeholders, planos de comunicação e estratégias de treinamento. - Habilidade na condução e facilitação de workshops, entrevistas, treinamentos e apresentações executivas. Requirements - Visão Holística e Estratégica: Capacidade de compreender o todo, conectar pontos e antecipar impactos em diferentes áreas da organização. - Comunicação e Influência: Habilidades excepcionais de comunicação, negociação e influência para engajar stakeholders em todos os níveis, do time técnico à liderança sênior. - Inteligência Emocional e Empatia: Capacidade de compreender e gerenciar as próprias emoções e as dos outros, criando um ambiente de confiança e segurança psicológica. - Capacidade Analítica: Forte habilidade para diagnosticar cenários, identificar riscos e propor soluções estratégicas baseadas em dados. Benefits - Vales Alimentação e Refeição (Swile) - Flexibilidade para crédito em Auxílio Home-Office (Swile) - Cobertura de até 100% em Plano de Saúde e Odontológico - Seguro de Vida em grupo - Trabalho remoto - Convênio Saúde Mental - psicoterapia online e presencial - Incentivo a certificações e cursos - Convênio para cursos de pós-graduação e MBA (Esalq/USP) - Parceria com escolas de idiomas - Parceria com academias e apps de bem-estar (Wellhub) - Palestras e rodas de conversa internas - Bônus por indicação - Happy hours - Mimos em datas comemorativas

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Our Company Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts. Position Overview The Senior Business Analyst will work as a translator between the Business units and the Technology team; lead the BA team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed. Responsibilities - Review, analyze, and evaluate business systems and user needs - Interact with business and operations stakeholders to determine requirements for new projects and enhancements - Participate in all phases of the SDLC to ensure implementation of system requirements - Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes - Define current/future state process flows - Handle change management. Conduct root cause analysis and risk/issue identification - Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design - Experience in data analysis using SQL, MS Access or related technologies - Develop and maintain a thorough understanding of business needs from both technical and business perspectives - Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios - Effectively prioritize and execute tasks in a high-pressure environment - Lead BA team and experience in team management, work delegation, mentoring and tracking Qualifications / Experience - Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience - Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems - Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques. - Ability to grasp technical concepts and translate business requirements into Functional Specifications - Expert knowledge of TFS and tracking US and sprints management - Good knowledge of MS SharePoint at User and Admin level - Ability to work with a sense of urgency and attention to detail - Excellent oral and written communication skills. Preferred - Past technical experience and/or development experience in any technologies and role - Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid - Experience in BPMN and UML Modeling - CBAP Certification Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $80,000 - $108,000. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.