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Role Description Seeking a Clinical Review Pharmacy Analyst responsible for utilizing knowledge of drugs and pharmaceuticals to conduct post-service audits and ensure the accuracy of billed charges. This role analyzes billing and medical documentation to determine whether charges align with medical records, pharmaceutical treatments, and reimbursement policies. The position requires strong analytical ability, familiarity with healthcare documentation, and the ability to maintain productivity and quality standards within a fast-paced environment. This is a temporary contract position working remotely within the United States. Candidates must be able to work Pacific Time Zone hours. Key Responsibilities - Conduct post-service audits using knowledge of drugs and pharmaceuticals to ensure billing accuracy. - Prioritize work, set goals, and coordinate activities to ensure timely completion of record reviews and audits according to team workflow. - Analyze billings to determine if charges are consistent with medical records, drug administration, and reimbursement policies. - Identify incorrectly billed medications, IV fluids, and pharmaceutical treatments. - Evaluate documentation to determine investigational or off-label drug use when applicable. - Identify when additional information is required and request supporting documentation when necessary. - Follow strict guidelines to ensure work meets corporate standards for accuracy, timeliness, quality, and regulatory compliance. - Maintain organized access to reference materials, policies, and procedures required to perform audits. - Complete assigned work while meeting productivity and quality standards. - Support departmental efficiency through flexibility and cross-training on additional functions. - Perform special projects as requested by the supervisor. Qualifications - Demonstrated competency in claim review and experience using billing and claims forms. - In-depth knowledge of drugs and pharmaceuticals to identify incorrectly billed medications and IV fluids. - Ability to identify drug use for non-FDA approved treatments, investigational use, or off-label administration. - Familiarity with healthcare documentation. - Strong oral and written communication skills. - Demonstrated initiative and strong problem-solving skills. - Ability to consistently meet productivity and quality standards with minimal supervision. - Ability to work in a fast-paced, multi-tasking environment with changing priorities. - General computer skills including Microsoft Office, Outlook, and Internet research. - Experience with AI tools and technologies to enhance productivity and decision-making in professional settings is highly desired. Requirements - A license or certification as a Pharmacy Technician or Licensed Practical Nurse. - 2 years of experience in a hospital or residential treatment facility. - 3 years of health insurance claims experience or analytical experience, or an equivalent combination of education and experience. - Payment review or coding experience is considered a plus. Required Licenses or Certifications - Licensed Practical Nurse (LPN) - Licensed Pharmacy Technician Work Environment - Work is primarily performed in an office environment while working remotely. - Candidates must be willing to work Pacific Time Zone hours and may occasionally be required to work outside normal business hours. - Local or out-of-state travel may be required. - Company-provided equipment will be used.

Role Description The Medical Review Support Analyst supports clinical audit and claims review processes by triaging claims, requesting and managing medical records, and ensuring accurate documentation within claims systems. This role works closely with claims teams and provider networks to gather required records, track claim review status, and ensure compliance with healthcare regulations and organizational standards. - Perform initial triage of claims selected for review to determine if they meet specific clinical audit criteria. - Request and obtain medical records from healthcare providers based on review requirements. - Prepare and send medical record request letters and follow up on outstanding documentation. - Receive, review, and process medical records received via fax, mail, email, and secure upload systems. - Research claim history and review pre-authorization determinations when necessary. - Enter claim processing instructions and documentation into Facets or other claims systems. - Maintain accurate case notes and required fields in departmental databases. - Communicate claim review status and documentation updates to claims staff and network management teams. - Send detailed provider notifications when records are missing or additional documentation is required. - Maintain production, quality, and compliance standards while adhering to healthcare regulatory requirements. Qualifications - High School Diploma or GED. - 3+ years of experience in a healthcare environment, such as: - Medical office - Claims processing - Medical billing - Healthcare customer service - Strong written and verbal communication skills. - Experience working with medical records, billing, or healthcare documentation. - Ability to research issues, analyze information, and resolve problems independently. - Strong organizational skills with the ability to prioritize tasks and meet deadlines. - Basic understanding of medical terminology. Requirements - Experience using Facets claims system. - Knowledge of medical coding, anatomy, or healthcare claims processes. - Familiarity with BlueCard, ITS processes, FEP Direct, or Salesforce. - Analytical and basic math skills for claims review analysis.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Change Management Analyst to support ongoing change management activities within a structured risk and governance program. This role works closely with cross-functional teams to monitor change initiatives, support reporting, and ensure proper oversight of change management processes. The ideal candidate has strong data analysis, reporting, and communication skills, and is comfortable supporting program governance activities within a financial services or banking environment. This role supports the planning, monitoring, and sustainment of change initiatives while helping ensure that organizational changes are effectively implemented and maintained. Key Responsibilities - Participate in cross-functional change management initiatives and support readiness activities across multiple teams. - Assist in monitoring and managing change initiatives within the program pipeline to ensure proper oversight and governance. - Support the development and execution of change management plans and sustainment strategies. - Identify impacted stakeholders and assist in evaluating change impacts across business functions. - Create reports and presentations for senior leadership to communicate program progress and key insights. - Perform data analysis, validation, and reporting to support decision-making and program monitoring. - Support updates to program documentation, guidance materials, and training resources. - Assist with the change control process to ensure program updates are properly reviewed, approved, and implemented. - Monitor change adoption, identify resistance or risks, and support mitigation strategies. - Partner with leadership and stakeholders to communicate change initiatives effectively. - Ensure compliance with risk management and governance policies and procedures. - Provide business analysis and project support as needed. Qualifications - 3–4 years of experience in data analysis, reporting, or business analysis. - At least 1 year of experience supporting change management or risk assessment programs. - Strong communication and organizational skills. - Ability to translate complex information into clear reporting and presentations. - Experience working with cross-functional teams. - Ability to execute tasks with minimal supervision and follow through on assigned responsibilities. Preferred Qualifications - Experience working in banking, financial services, or regulated environments. - Familiarity with risk management and governance practices. - Experience supporting program oversight or operational reporting. Technology Requirements - Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook). Expected Tool Usage - PowerPoint: Create executive-level presentations and leadership reporting. - Excel: Support data analysis, reporting, and validation across multiple datasets and workbooks. - Word: Assist with documentation, program guidance, and training materials. Advanced technical skills are not required, but candidates should be comfortable working with data and creating professional reporting materials.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a Lead Digital Product Manager to drive core banking modernization for the small business segment. This person will lead and mentor digital product managers, financial product managers, Business Systems Consultants (BSCs), and Business Analysts (BAs), while owning deep requirements analysis, current-state configuration analysis, data transfer from mainframe to new platforms, and end-to-end process flows. Ideal candidates bring hands-on experience with mainframe-based core platforms, especially Hogan, and a track record in externalizing product and pricing rules for scale and speed. This is a hands-on product leadership role focused on rebuilding SME knowledge, stabilizing configuration governance, and accelerating modernization. Key Responsibilities - Product Leadership & Strategy - Lead the product roadmap for core banking modernization focused on small business products such as deposits, lending-related servicing, pricing, and fees. - Translate business outcomes into epics, features, and prioritized backlogs across digital and core systems. - Mentor and lead cross-functional teams including Digital PMs, Financial PMs, BSCs, and BAs. - Requirements & Analysis - Perform deep requirements analysis by decomposing business needs into clear, testable functional and non-functional requirements. - Produce a complete as-is analysis of current system configurations, particularly in Hogan, and define the to-be configuration on the target platform. - Create and maintain current-state and future-state process flows and systems interaction maps. - Core Modernization & Migration - Lead data conversion planning and execution from mainframe to modern platforms, including mapping, cleansing rules, reconciliation, and cutover/runbook planning. - Partner with architecture and engineering teams on integration patterns, APIs, and data contracts, and support conversion dress rehearsals and cutover. - Define and manage deliverables including configuration workbooks, requirements-to-test-case traceability, conversion rules, acceptance criteria, and runbooks. - Product / Price Externalization - Drive externalization of product and pricing rules from the core, including governance, versioning, and change control. - Ensure configurability and reusability for small business product variants and pricing scenarios. - Knowledge Capture & Risk Management - Rebuild SME knowledge through playbooks, configuration catalogs, decision logs, and knowledge repositories. - Embed controls for data quality, auditability, and compliance, including model of record, change logs, and approvals. - Coordinate with Risk, Compliance, InfoSec, and Audit on policy alignment and control evidence. - Delivery Excellence - Lead UAT, operational readiness, and post-conversion stabilization. - Track SLAs, defects, and business adoption metrics. - Manage dependencies across vendors, platform teams, and downstream systems such as statements, fees, pricing, and online banking. Qualifications - 8–12+ years in Product Management or equivalent BSC/BA lead experience within financial services, including core banking initiatives. - Demonstrated experience with mainframe-based core systems, ideally Hogan (FIS), including configuration analysis and change management. - Proven delivery across core modernization, data conversion/migration, and process engineering. - Strong command of requirements analysis, user stories and acceptance criteria, process flows, and traceability. - Experience leading cross-functional teams and aligning business, technology, and risk stakeholders. - Deep understanding of small business banking products, processes, and nuances including pricing, fees, product constructs, and operational impacts. Preferred Qualifications - Prior experience at a large U.S. bank that uses or used Hogan, particularly in Small Business. - Hands-on work externalizing product and pricing rules, such as product catalog, pricing engine, and rules governance. - Familiarity with API-first modernization, eventing/data streaming, and config-driven architectures. - Background in conversion cutovers, parallel runs, and post-conversion stabilization for core systems. - Comfort with knowledge management frameworks to rebuild SME artifacts rapidly. - Exposure to regulatory and control requirements for core banking changes, including audit trails, approvals, and separation of duties. Key Deliverables (First 90–180 Days) - As-Is Configuration Analysis of Hogan/core modules with gaps and risks. - To-Be Product & Pricing Configuration Design, including governance model. - End-to-End Process Flows and system interaction maps for current and future state. - Data Conversion Strategy & Runbook, including mapping, cleansing, and reconciliation. - Backlog & Roadmap with measurable outcomes and dependency plan. - Knowledge Repository including playbooks, decision logs, and configuration catalogs. - UAT & Cutover Readiness Plan with success criteria and post-conversion KPIs. Success Metrics - Reduction in manual workarounds and defect rates tied to configuration. - On-time conversion milestones and clean reconciliation at cutover. - Cycle-time improvement for product and pricing changes after externalization. - Audit-ready artifacts and control evidence with zero high-severity findings. - Reconstructed SME knowledge base adopted by product, operations, and technology teams. Nice-to-Have Tools & Platforms - Hogan core deposits/loans modules and mainframe environments. - Product/pricing engines or rules platforms. - API gateways. - Test and release tooling such as JIRA, ADO, and Confluence. - Process modeling tools such as BPMN-style diagrams. - Data lineage and reconciliation tooling.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This contract role as a Data Analyst focuses on processing and analyzing public opinion and survey data preparing SPSS datasets, including weighting, tabulations, data transformations, and producing research deliverables such as toplines while also supporting the development of standardized data libraries and documentation. The position would sit within Corporate Affairs Reputation Management team, applying statistical and research methods to inform insights, stakeholder sentiment, and strategic decision-making across the corporate affairs organization. Responsibilities: - Primary: - Perform data processing on raw survey data using repeatable syntax, with emphasis on scripts for data validation, weighting, and summary tabulations. - Preparing research documents such as toplines and specifications for cross-tabulations. - Secondary: - Writing procedures, documentation, and/or training guides for data collection practices and initial data processing. - Tertiary: - Support survey development (including programming and testing) and managing survey/data collection firms. - Perform secondary research, including literature reviews, internet research, sampling documentation, and database review. Qualifications - Bachelor's degree in Sociology, Economics, Statistics, or a related field. - Minimum 3 years of work experience in data collection and analysis, survey design and implementation, public opinion research, polling, or market research is required. - Strong proficiency in statistical analysis tools (e.g., SPSS, R, Python, Q Research); strong preference for SPSS. - Experience with Excel or Qualtrics (data manipulation, macros, charts and pivot tables) and thorough knowledge of the MS Office Suite (Word, Excel, PowerPoint). - Knowledge of sampling sources (voter files, online panels, listed directories) in public opinion research. - Experience in balancing multiple data collection methods (online, telephone). - Experience weighting datasets and working with U.S. census data. - Experience working with survey development software and programming. - Experience that demonstrates a focus on quality, accurate and error-free work. - Familiar with the benefits and limitations of research practices.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Responsible for support, maintenance and development of tools utilized to generate cyber security events and incidents across the company environment. - Work closely with peers, other internal/external teams and management in a 24x7 Cybersecurity Operations Center (CSOC) environment. - Follow processes and procedures as defined by Cybersecurity leadership and the Computer Incident Response Team (CIRT). - Monitor security alerts and events generated across the environment. - Perform daily investigation and triage of potential threats. - Correlate activity across multiple security tools to identify malicious behavior or suspicious activity. Qualifications - Bachelor’s Degree in Cybersecurity, Computer Science, or other degrees with a high level understanding of network and application security and information systems, or equivalent experience. - 5–9 years of experience. Requirements - Experience in maintaining and facilitating the cyber incident response procedure. - Technology savvy with experience in key Microsoft Office products. - Strong verbal and written communications skills. - Experience with managing small projects, keeping organized plans/trackers, and working in a technical environment. - Experience with developer and/or automation tools is also a desired skillset. Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Copywriter Lead develops concepts and writes copy for a wide range of projects across digital channels. The role consults with sales and marketing representatives to gather information on products and services and determine requirements such as style, tone, and length of copy. - Edit or rewrite copy as necessary. - Prepare articles, bulletins, marketing materials, and promotional content. - Manage multiple projects simultaneously within tight deadlines. - Demonstrate creativity and the ability to vary language and tone based on product and medium. - Develop clear, concise, and user-centered copy for public-facing web pages aligned with brand voice. - Create and update copy for digital claims transactions, including instructional text, error messages, confirmation messages, and workflow content. - Collaborate with Product Managers, UX Designers, Researchers, and subject matter experts to ensure copy aligns with business goals, user needs, and technical constraints. - Apply content strategy principles, including voice and tone guidelines, content hierarchy, and structured content best practices. - Participate in content reviews, stakeholder walkthroughs, and cross-functional workshops, providing rationale for content recommendations. - Manage multiple concurrent content requests across channels while maintaining consistency and quality. Qualifications - User Centered Copywriting - Cross Functional Collaboration - Content Strategy & Systems Thinking Requirements - Experience with content development and user experience is desired. - P&C Claims experience is a plus. Company Description This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Credit Risk Data Analyst to support enterprise analytics initiatives across consumer financial products. This role focuses on analyzing non-IT business problems, translating them into actionable requirements, and delivering data-driven insights for senior Credit Risk leadership. - Analyze non-IT business problems and articulate requirements to support process improvement initiatives. - Assess current processes and develop documentation for current state and future state workflows. - Develop analytical frameworks to evaluate financial impact and ROI for proposed investments. - Use SAS and SQL to analyze large datasets related to credit risk performance across consumer products. - Generate insights and reporting to support senior Credit Risk leadership. - Identify and evaluate alternative solutions, presenting recommendations based on data analysis. - Build shared understanding between process owners, business stakeholders, and solution developers. - Assess process performance and operational effectiveness using analytical methods. - Prepare clear documentation and presentations summarizing analytical findings and business recommendations. Qualifications - SAS & SQL (6–10 years) - Advanced data querying, analysis, and reporting - Experience working with large financial or consumer lending datasets - Data Analytics Experience (5–10 years) - Strong analytical and problem-solving skills - Ability to derive insights and communicate findings to business stakeholders - Credit Risk Analytics - Experience working with Credit Card and Consumer Loan portfolios - Understanding of credit risk metrics, portfolio performance, and lending data Requirements - Experience supporting enterprise-level analytics initiatives - Ability to create ROI models and financial justification frameworks - Experience developing insights for senior leadership within credit risk organizations - Strong written and verbal communication skills Company Description