About the Role As a Personal Injury Protection Team Lead at Reserv, you'll be a team leader supporting a claims manager with both leadership and technical responsibilities. You'll oversee the personal injury protection auto claims adjusting staff, and we want you to bring your background and experience to deliver operational effectiveness—particularly by leveraging technology and analytics to drive better efficiencies and performance. You'll serve a critical role with the team, the customers, and the client! Who You Are - Highly motivated, growth-oriented, and influential - Claims professional with a track record of success in PIP and medical payment claims - Strong leader who can motivate, support, and teach a team to excel - You're tech-oriented and excited about building a tech-driven claims organization with proven results leveraging technology and analytics - Passionate about your team, the customer, and their experience - You're empathetic and patient with everyone you interact with - Driven by a sense of urgency (without working around the clock) - Creative problem solver who challenges assumptions and leverages technology and team talents - You're curious - you want the whole story so you can make the right decisions early - You're anti-status quo - you don't just wish things were different, you act on it - Comfortable with phone communications throughout the claims process - You have a sense of humor (claims are hard enough as it is!) What You'll Do - You'll serve as backup/leader when the Manager is out of office - Manage direct reports and handle onboarding, access setup, and cultural immersion - Act as SME for first-line questions, escalations, and roundtable discussions - You'll exercise increased reserve and payment authority - Identify topics and trends for team Huddles and Elevated Claims Experience Workshops - You'll serve as a Customer Obsession Champion Qualifications - 3+ years of leadership experience (preference for remote management experience) - 5+ years of insurance claims experience in multiple lines of business with personal injury protection and medical payments experience - You have experience with commercial personal injury protection and medical payment claims - You're comfortable with technology and evolving claims systems and processes to drive better efficiencies and outcomes - Demonstrated commitment to quality, accuracy, and attention to detail - You have integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information - Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license - You're willing to obtain all licenses within 60 days, including completing state required testing - Bachelor's degree preferred (but don't let a lack of one stop you from applying if you have the experience!) Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work life balance - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will - Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

• Serving as the directly responsible individual (DRI) for Commercial Legal and leading the team to provide excellent legal support for sales, partnership, and vendor contract reviews and negotiations. Ensure sufficient and timely support at month-end and quarter-end. • Empowering GTM teams to go upmarket and close enterprise-level customers by upgrading commercial terms and templates, simplifying sales contracting processes, and proactively training GTM teams in close collaboration with Legal and GTM stakeholders. • Providing strategic support to Partnership teams on deal negotiations and bespoke terms drafting that captures business intent while maintaining commerciality for timely deal closure. • Collaborating with revenue operations and legal operations teams to automate workflows and leverage AI for increased contracting efficiency. Maintain the CLM system and relevant processes to ensure stakeholder synergy, and capture valuable commercial contracting metrics to inform better decision-making by GTM and Finance stakeholders.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At Brighter Day Law, we believe great attorneys should not have to choose between meaningful work, fair compensation, and a sustainable life outside the office. - Manage primarily family law matters from consultation through resolution - Support estate and probate cases as assigned - Prioritize thoughtful settlement when possible - Prepare thoroughly for court when necessary - Maintain consistent, professional communication with clients - Provide sound legal advice grounded in careful review of facts, financial records, and applicable law - Pursue reasonable resolution where appropriate - Represent clients in mediations, hearings, and trials - Prepare pleadings, agreements, orders, wills, and related documents accurately and on time - Monitor deadlines, maintain organized files, and comply with court and firm requirements - Work closely with support staff to ensure proactive, efficient case management - Demonstrate integrity, steadiness, and sound judgment in all interactions Qualifications - Licensed to practice in Tennessee - Minimum three years of litigation experience, family law strongly preferred - Estate planning and/or probate experience preferred - Strong organizational and case management skills - Professional presence and alignment with firm systems and values Requirements - One of the lowest minimum billing expectations in the market: approximately 1,000 average billable hours per year - Competitive base compensation with a transparent, performance-based bonus structure - Clear standards supported by systems and coaching - Open to salaried arrangements, part-time or full-time schedules, and hybrid or remote work after onboarding Benefits - Health, dental, and vision insurance - Generous paid time off - 401(k) with employer contributions - CLE and professional development support - Disability and life insurance - Specific compensation details will be provided during the offer process

• Review, revise, draft, and negotiate major account agreements, consulting agreements, purchase orders, non-disclosure agreements, terms and conditions, and requests for quote/proposal with customers and vendors • Maintain a deep understanding of contract templates, contracts policy, legal risk and liability, and company risk tolerance • Develop strong relationships with business leaders to facilitate excellence in contractual business relationship • Prepare contracts for internal review and approval and ensures compliance with company policies as well as applicable laws and regulations • Interpret contracts and advise management and sales groups on contractual responsibilities, including legal as well as commercial concerns and alternatives.