This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Director of Clinical Operations, you will set the strategic direction and operational rigor for Spring Health’s highest-acuity and employer-facing services — including our 24/7 Mental Health Crisis Line, Critical Incident Response (CIR), Mandatory Workplace Referrals, and Manager Consultation. You will lead a large, multi-layered clinical organization responsible for delivering safe, timely, and high-quality care in moments that matter most. This role combines clinical oversight, operational excellence, and cross-functional partnership to ensure our crisis programs scale with precision and measurable impact for members and customers. This role reports to the Senior Director of Clinical Operations and it is remote. - Own the end-to-end performance, and evolution of Spring Health’s 24/7 Crisis Line, Critical Incident Response (CIR), Mandatory Referral, and Manager Consultation services. - Translate enterprise customer needs and clinical quality requirements into scalable clinical operating models. - Partner cross-functionally with Product, Care Support, Customer Success, Legal, Network Operations, and Business Intelligence to continuously enhance service delivery and the member experience. - Represent crisis services in executive forums and customer conversations as needed. - Ensure clinical safety, compliance, and adherence to best practices across all programs. - Oversee escalation frameworks and high-risk case review processes, partnering with senior clinical leadership when appropriate. - Drive standardization of clinical protocols and quality assurance mechanisms. - Lead and develop a multi-layered clinical leadership team overseeing a large frontline organization. - Build strong succession planning, leadership development, and performance management practices. - Foster a culture of accountability, clinical excellence, and continuous improvement. - Lead change management initiatives in a fast-paced, evolving environment. - Lead 24/7 operational performance, including workforce planning, service levels, utilization, and cost-to-serve. - Manage to defined KPIs across access, quality, productivity, and customer satisfaction. - Use data to identify trends, mitigate risk, forecast demand, and improve performance. - Drive process optimization initiatives that improve efficiency while preserving clinical quality. Qualifications - 8+ years of progressive leadership experience in behavioral health, crisis services, EAP, or high-acuity clinical operations, including oversight of large frontline teams (100+ FTEs). - Direct experience leading 24/7 clinical operations with responsibility for staffing, service levels, and risk oversight. - Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC, MD, RN) with a strong preference for expertise in Acute Stress Disorder, PTSD, and Trauma related disorders. - Strong operational acumen, including workforce planning, KPI management, and cost optimization. - Proven ability to lead through change in fast-scaling, matrixed environments. - Executive presence with the ability to partner effectively with customers. - Track record of building resilient, high-performing leadership teams with strong retention and engagement. - Ability to balance clinical integrity with business performance and customer needs. - Willingness to travel 5–10%. Requirements - Customer and member satisfaction. - Operational efficiency (productivity, utilization). - Team retention rates. - Employee engagement. - Cost to operate. - Clinical quality performance. Benefits - Health, Dental, Vision benefits start on your first day at Spring. - You and your dependents also receive access to One Medical accounts. - HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. - Employer sponsored 401(k) match of up to 2% for retirement planning. - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - We offer competitive paid time off policies including vacation, sick leave and company holidays. - At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. - Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription. - Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care. - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes.

Why work for CVRx? CVRx pioneers unique therapies that harness and harmonize the body's natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration, and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives. You must reside in the Columbia, SC metro areas to be considered for this remote job opportunity. The Clinical Specialist at CVRx is responsible for providing clinical support for CVRx technology and business applications through education of current and potential customers, and procedure coverage within a defined region or geography, in partnership with Territory Managers, sales leaders and other key internal partners. As a Clinical Specialist at CVRx, you will play a vital role in supporting our cutting-edge technology while also supporting our commercial team in driving the expansion of our products. Other duties and areas of responsibility include but are not limited to: - Responsible for effectively communicating product and clinical benefits of Barostim therapy to cardiologists, heart failure/hypertension specialists, and cardiac/vascular surgeons to ensure their understanding of the therapy. - Facilitate trainings and other programs on proper application of Barostim therapy to clinicians, office, and hospital staff. - Provide technical support and troubleshooting during implant procedures, follow-up procedures, titrations, and patient office visits to ensure positive clinical outcomes. - Work with Territory Managers in developing effective plans to communicate the benefits of our technology, tailored to specific markets. - Work with Territory Managers, key physicians and site staff in the development and execution of a plan to effectively launch CVRx programs at new customer sites and ensure ongoing commitment to the program. - Drive utilization and continuous expansion of Barostim therapy through disease state education and supporting the development of therapeutic programs. - Act as a clinical interface between the medical community and the business. - Meet with existing and potential health care providers to identify their clinical needs, goals, and constraints related to patient care, providing creative and feasible solutions. - Adheres to sales management processes and reporting systems usage, including maintaining an accurate record of devices and programmers at all times in Salesforce. - Provide additional back-up support to other field staff as needed. REQUIRED EDUCATION, TRAINING AND JOB-RELATED EXPERIENCE - Bachelor’s degree or equivalent combination of education and experience - Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff. - Ability to master concepts of a medical and surgical nature, as well as that of active implantable medical device technology - Experience with products for cardiology or cardiac surgery therapeutic devices, heart failure experience will be prioritized - Independent, self-motivated, self-starter with the drive and persistence to introduce a novel and innovative technology to the market and support it becoming the standard of care - Must be detail-oriented and able to work independently - Proficient with Microsoft Office and ability to learn Salesforce, content management, learning management, and other systems as needed PREFERRED EDUCATION, TRAINING AND JOB-RELATED EXPERIENCE - An advanced degree. - Healthcare experience beneficial - Knowledge of heart failure or cardiovascular market with clear understanding of competitive devices, strategies, advantages/disadvantages as they relate to the company’s devices - Proficient with Microsoft Office and Salesforce, with the demonstrated ability to quickly learn content management, learning management and other systems as needed - Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements - and new product development WORKING CONDITIONS - This position is remote-based and will require the candidate to live within the region specified. - This position will require interfacing with multiple internal departments and physician investigators/customers. - Must be able to lift up to 10 lbs. - Ability to travel 60% or more, some overnights may be required. - May be required to be fully vaccinated against the COVID-19 virus and other diseases. CVRx is proud to offer competitive salaries and benefits plans. We offer a culture of teamwork, collaboration, and positivity, where challenging the status quo is welcomed, continuous learning is valued, and each of us has an opportunity to make a significant impact in an exciting, purpose-driven startup environment while also having fun. Salary range for U.S locations (USD): 100,000 - 120,000 per year. The base salary range is applicable across the U.S., complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and specific location. In addition to Base Salary, this position is eligible for a Variable Incentive Plan (VIP) which provides the opportunity to earn additional variable compensation for meeting established objectives as outlined during first 30 days of employment. We also offer a competitive benefits package, details listed below: Health & Dental Insurance options with generous Company contributions Company contributions to an HSA if enrolled in a high deductible plan 401(k) with company match Employee stock purchase plan & stock option grants 12 company-paid holidays per year plus generous PTO plan Paid time off for new parents Company-paid life insurance & disability Unlimited growth opportunities Training & learning opportunities Flexible Schedules Compensation and benefits information pertains solely to candidates hired in the United States. EEO STATEMENT CVRx, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you're an independent, self-motivated individual with excellent interpersonal skills, a desire to do great things and have a background in medical devices, healthcare or a related field, we want to hear from you! If you need assistance or an accommodation due to a disability, you may contact us at hiring@cvrx.com

We anticipate the application window for this opening will close on - 17 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.At Medtronic, the Clinical Specialist supports the Pelvic Health groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances, this role may be engaged in basic market development activities depending upon the needs of the assigned territory. This is a field-based role. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement. Responsibilities may include the following and other duties may be assigned. - Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems). - Maintains current knowledge about assigned products and services as well as competitive products. - For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees. - Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums. - Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.). - Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement. - Maintains open and effective communication with all district personnel, customers and other Medtronic employees. - Contributes to the completion of milestones associated with specific projects at the regional and/or national level. - Has an understanding of all quality policy/system items that are applicable. - Follows all work/quality procedures to ensure quality system compliance and high quality work. - Performs other related activities, as assigned. - The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. To learn more about Inclusion & Diversity at Medtronic Click Here. Qualifications: Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. - High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; or - Associate’s Degree AND a minimum of 4 years of patient care/clinical experience; or - Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience. Nice to Have: - Bachelor’s or Master’s Degree - Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump) - Clinical experience with implantable Neuromodulation products and stim experience - Experience in servicing medical personnel on product use - Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care - Ability to communicate effectively with sales and health care professionals - Ability to coach others on use of products and clinical applications - Excellent organizational skills - Ability to prioritize under pressure - Ability to manage multiple tasks simultaneously **Preference will be given to qualified local candidates and candidates with Medtronic experience Additional Job Requirements: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel. Business Description: Pelvic Health is part of the Neuroscience Portfolio. Our therapies treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X™️ and InterStim™️ Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO™️. More than 400 million people worldwide have incontinence, and many of them limit their lives socially, professionally and personally because of their condition. Our goal is to expand access to our therapies so we can help potentially millions of people get their lives back Click here to learn more about products. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$76,000.00 - $95,000.00 - $114,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). ​ In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Anticipated End Date: 2026-03-18 Position Title: Nurse Case Manager II (US) Job Description: Telephonic Nurse Case Manager II Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday 9:00am to 5:30pm EST or 9:30 to 6 pm EST and 1 late evening 11:30am to 8:00pm EST. *****This position will service members in different states; therefore, Multi-State Licensure will be required. This position requires an on-line pre-employment skills assessment. The assessment is free of charge and can be taken from any PC with Internet access. Candidates who meet the minimum requirements will be contacted via email with instructions. In order to move forward in the process, you must complete the assessment within 48 hours of receipt and meet the criteria. The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically. How you will make an impact: - Ensures member access to services appropriate to their health needs. - Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. - Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. - Coordinates internal and external resources to meet identified needs. - Monitors and evaluates effectiveness of the care management plan and modifies as necessary. - Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. - Negotiates rates of reimbursement, as applicable. - Assists in problem solving with providers, claims or service issues. - Assists with development of utilization/care management policies and procedures. Minimum Requirements: - Requires BA/BS in a health related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. - Current, unrestricted RN license in applicable state(s) required. - Multi-state licensure is required if this individual is providing services in multiple states. Preferred Capabilities, Skills and Experiences: - Case Management experience. - Certification as a Case Manager. - Minimum 2 years’ experience in acute care setting. - Managed Care experience. - Ability to talk and type at the same time. - Demonstrate critical thinking skills when interacting with members. - Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly. - Ability to manage, review and respond to emails/instant messages in a timely fashion. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $79,464 to $119,196. Location(s): New York In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.