• Serve as focal person on global award financial management issues with program staff, sub-grantees, CRS HQ Finance, and country program finance and compliance staff. • Monitor project spending vs. obligated and estimated budgets; prepare limitation of funds notices, and work closely with Country Programs. • Prepare financial reports and donor reports. • Assist with financial audit requests for CRS, donors, and other stakeholders. • Provide support in the development of cost applications, ensuring budgets are reasonable and accurate.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Financial Planning & Analysis will provide overall leadership and management of financial planning, reporting directly to the CFO. This individual will play a critical role in shaping the company’s strategic, financial, and operational plans while serving as a trusted partner to executive performing FP&A team to support the company’s continued global growth and operational scale. Qualifications - Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA strongly preferred. - 12+ years of progressive experience in FP&A or strategic finance, including significant leadership responsibility. - Proven experience building, scaling, and developing FP&A teams in addition to managing them. - Experience leading FP&A within a rapidly growing, multi-entity organization. - Demonstrated success operating in an international, multi-entity environment. - Deep expertise in SaaS business models, financial modeling, and strategic and operational planning. - Strong executive presence with the ability to influence executive and cross-functional leaders and align stakeholders around financial strategy. - Advanced Excel and financial modeling capabilities; experience with Salesforce, NetSuite (or equivalents), and modern BI and AI tools required. Requirements - Build, lead, and scale a best-in-class FP&A organization capable of supporting a $100M+ ARR, rapidly growing, geographically diverse, hardware-enabled SaaS business; recruit, develop, and retain top-tier finance talent. - Operate as a hands-on, roll-up-your-sleeves leader while elevating the team’s analytical rigor, business acumen, and executive communication capabilities. - Establish a culture of accountability, continuous improvement, and operational excellence within the FP&A function. - Oversee financial business intelligence (BI) capabilities and drive consistent communication of key financial metrics and objectives across the company. - Lead the annual financial and operating plan, long-range strategic planning, quarterly reforecasts, and monthly performance reviews to support rapid growth at scale. - Own and continuously evolve the company’s integrated financial and operating model, incorporating SaaS and hardware revenue streams, cost structures, and unit economics. - Drive KPI development and performance management frameworks that align financial targets with operational execution and shareholder value creation. - Provide proactive financial insights and key metrics that drive decision-making, improve operational efficiency and profitability, and enhance operational scalability. - Serve as a trusted advisor to the CEO, CFO and executive leadership team, providing forward-looking insights that influence strategic decisions, capital allocation, pricing, investments, and resource prioritization. - Partner across the company to align financial plans with go-to-market expansion, operations, global growth initiatives, and systems scaling. - Support international and multi-entity expansion initiatives, including scenario modeling, investment analysis, and organizational capacity planning. - Strengthen financial systems, reporting infrastructure, data governance, and analytics to enable scalable, real-time visibility into business performance. - Improve forecast accuracy, automate reporting processes, and implement best-in-class planning, BI, and AI-enabled tools appropriate for a multi-entity, increasingly global organization. - Ensure financial processes and analytics evolve in step with growth, complexity, and geographic expansion. - Deliver clear, concise, and insightful executive and Board-level reporting packages that translate financial performance into strategic narratives and actionable recommendations. - Prepare leadership for investor and Board discussions through scenario analysis, risk assessments, and performance analysis. Benefits - Competitive compensation package including stock options. - Flexible work schedule. - Comprehensive benefits including retirement plan match. - Opportunity to make a real impact every day. - Work with a dynamic and growing team. - Unlimited PTO.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Manager, Audience Planning is the audience subject matter expert for global Risk & Security buying group. This role bridges global strategy and regional execution by defining who is the buying group audience and why they buy, then translating those insights into precise, actionable plans that drive campaigns across markets. As the primary audience partner to campaign and integrated marketing leaders, this role establishes the strategic foundation that informs all downstream marketing activity. They work closely with Activation & Experience teams (media, email, experience, discovery) to ensure audience strategies are accurately executed in campaigns, while coordinating with regional audience planning partners to adapt plans for local markets. What You'll Deliver - Buying Group Intelligence: Signals, intent data, and engagement metrics that power targeting and personalization - Research Aggregation & Testing: Synthesis of research to validate assumptions and refine audience understanding - Ideal Customer and Persona Profiles: Complete profiles with pain points, motivations, firmographics, technographics, behavioral patterns, and psychographic attributes - Holistic Channel Strategy by Buying Group: Integrated recommendations across paid, earned, and owned channels tailored to buyer preferences and behaviors - Addressable Audience Framework: Precise segment definitions with data logic for targeting, adapted for regional compliance - Connection Strategy Blueprint: Channel sequence, budget guidance, and journey orchestration mapped to buyer stages - Targeting & Segmentation Briefs: Actionable briefs with data requirements and business logic for segment creation - Input into Creative & Messaging Briefs: Specific insights on pain points and motivations to inform creative development - Competitive Landscape Analysis: How competitors target your buyer group, with messaging gaps and differentiation opportunities - Regional Performance Insights: Data-driven feedback that informs global strategy refinements What You'll Do Own the Buyer Group Audience Strategy - Serve as the go-to expert for your buyer group within the integrated marketing planning process - Build and maintain addressable audience segments, augmenting them with proprietary data for precise targeting - Design end-to-end customer journeys and connection strategies that define channel mix, sequence, and messaging for each buying stage Generate & Synthesize Insights - Triangulate insights from CRM, intent data, product usage, analytics, and qualitative research to understand persona pain points, motivations, media habits, and journey signals - Direct qualitative research to uncover local and regional nuances in buying behavior - Translate insights from the central Audience Insights team into actionable strategies for your buyer group Enable Campaign Execution - Partner with Integrated Program Directors, Activation & Experience teams, and creative to ensure audience strategies translate into effective campaigns - Provide data requirements and segment logic to Data & Analytics teams for audience activation - Deliver persona insights that inform all messaging and creative development Bridge Global & Regional - Coordinate with regional campaign partners to adapt strategies for local markets while maintaining global consistency - Ensure regional strategies reflect local market behaviors, media consumption patterns, cultural nuances, and compliance requirements - Feed regional performance data and localization insights back to inform global strategy - Build trust with regional sales and marketing leadership through clear communication and actionable insights Qualifications Essential Skills - ABM strategy and orchestration expertise - Channel mix selection and customer journey design - Audience research and synthesis capabilities - Data triangulation and strategic analysis - GTM strategy and planning experience - Deep understanding of marketplace dynamics and competitive positioning - Regional GTM and localization expertise - Proficiency with MarTech and data platforms (Workfront, Power BI, GWI, Claude AI) How You Work - You build strong partnerships across functions and influence without authority - You apply analytical rigor to solve complex problems - You translate data into compelling stories that drive action - You thrive in ambiguous situations and can work independently - You excel at cross-cultural collaboration and adapt your approach to different markets Experience & Background - 7-10+ years in B2B marketing, audience planning, product marketing, or strategic planning - 3+ years managing global-to-regional marketing strategy - Proven ability to translate corporate strategy into actionable field marketing programs - Deep understanding of B2B buying behaviors and buyer group dynamics - Experience with both quantitative and qualitative research methodologies - Bachelor's degree required; MBA or advanced degree in marketing, business, or related field preferred Bonus Risk & Security Domain Knowledge: Strong grasp of cybersecurity, GRC (governance, risk, and compliance), threat detection, vulnerability management, and security operations. Knowledge of security buyer personas including CISOs, Risk Officers, Compliance Directors, and Security Operations Managers. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Manager, Audience Planning is the audience subject matter expert for the global IT buying group. This role bridges global strategy and regional execution by defining who is the buying group audience and why they buy, then translating those insights into precise, actionable plans that drive campaigns across markets. As the primary audience partner to campaign and integrated marketing leaders, this role establishes the strategic foundation that informs all downstream marketing activity. They work closely with Activation & Experience teams (media, email, experience, discovery) to ensure audience strategies are accurately executed in campaigns, while coordinating with regional audience planning partners to adapt plans for local markets. What You'll Deliver - Buying Group Intelligence: Signals, intent data, and engagement metrics that power targeting and personalization - Research Aggregation & Testing: Synthesis of research to validate assumptions and refine audience understanding - Ideal Customer and Persona Profiles: Complete profiles with pain points, motivations, firmographics, technographics, behavioral patterns, and psychographic attributes - Holistic Channel Strategy by Buying Group: Integrated recommendations across paid, earned, and owned channels tailored to buyer preferences and behaviors - Addressable Audience Framework: Precise segment definitions with data logic for targeting, adapted for regional compliance - Connection Strategy Blueprint: Channel sequence, budget guidance, and journey orchestration mapped to buyer stages - Targeting & Segmentation Briefs: Actionable briefs with data requirements and business logic for segment creation - Input into Creative & Messaging Briefs: Specific insights on pain points and motivations to inform creative development - Competitive Landscape Analysis: How competitors target your buyer group, with messaging gaps and differentiation opportunities - Regional Performance Insights: Data-driven feedback that informs global strategy refinements What You'll Do Own the Buyer Group Audience Strategy - Serve as the go-to expert for your buyer group within the Integrated Marketing planning process - Build and maintain addressable audience segments, augmenting them with proprietary data for precise targeting - Design end-to-end customer journeys and connection strategies that define channel mix, sequence, and messaging for each buying stage Generate & Synthesize Insights - Triangulate insights from CRM, intent data, product usage, analytics, and qualitative research to understand persona pain points, motivations, media habits, and journey signals - Direct qualitative research to uncover local and regional nuances in buying behavior - Translate insights from the central Audience Insights team into actionable strategies for your buyer group Enable Campaign Execution - Partner with Integrated Program Directors, Activation & Experience teams, and creative to ensure audience strategies translate into effective campaigns - Provide data requirements and segment logic to Data & Analytics teams for audience activation - Deliver persona insights that inform all messaging and creative development Bridge Global & Regional - Coordinate with regional campaign partners to adapt strategies for local markets while maintaining global consistency - Ensure regional strategies reflect local market behaviors, media consumption patterns, cultural nuances, and compliance requirements - Feed regional performance data and localization insights back to inform global strategy - Build trust with regional sales and marketing leadership through clear communication and actionable insights Qualifications Essential Skills - ABM strategy and orchestration expertise - Channel mix selection and customer journey design - Audience research and synthesis capabilities - Data triangulation and strategic analysis - GTM strategy and planning experience - Deep understanding of marketplace dynamics and competitive positioning - Regional GTM and localization expertise - Proficiency with MarTech and data platforms (Workfront, Power BI, GWI, Claude AI) How You Work - You build strong partnerships across functions and influence without authority - You apply analytical rigor to solve complex problems - You translate data into compelling stories that drive action - You thrive in ambiguous situations and can work independently - You excel at cross-cultural collaboration and adapt your approach to different markets Experience & Background - 7-10+ years in B2B marketing, audience planning, product marketing, or strategic planning - 3+ years managing global-to-regional marketing strategy - Proven ability to translate corporate strategy into actionable field marketing programs - Deep understanding of B2B buying behaviors and buyer group dynamics - Experience with both quantitative and qualitative research methodologies - Bachelor's degree required; MBA or advanced degree in marketing, business, or related field preferred Typical background: Senior Product Marketing Manager, Customer Insights Manager, Strategic Planner (agency), Account Planner Bonus IT Domain Knowledge: Understanding of IT operations, infrastructure management, cloud transformation, DevOps practices, ITSM frameworks (ITIL), and the IT buyer journey. Familiarity with IT decision-maker personas including CIOs, IT Directors, and Infrastructure Managers. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.