This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We The Action (WTA) is seeking a Program Assistant. The Program Assistant will provide key operational and administrative support to WTA’s Partnerships department and will report to the Director of Nonprofit Partnerships. The Program Assistant will play a vital role in helping to further the success of the organization. This is a remote position through November 13, 2026. The Program Assistant will be responsible for a variety of tasks that include: - Assisting with administrative office needs such as data management, scheduling, preparing staff or meetings and events, and research to help with internal and external reporting; - Supporting the recruitment, vetting, and onboarding of new nonprofit partners; - Attending webinars and coalition calls hosted by nonprofit partners and other organizations; - Conducting research projects related to WTA’s priority issue areas—democracy, immigration, gender equity, and racial justice; - Other reasonable and related duties as assigned. Qualifications - 1+ year of experience in a nonprofit setting, inclusive of internships. - Some experience with voting rights, immigration, or legal advocacy work preferred but not required. Requirements - Flexible and willing to tackle a variety of projects. - Detail-oriented and able to work in a fast-paced environment. - Proficient in Google Suite and familiar with social media platforms. - Comfortable using and learning new technology. - Committed to equity and inclusion. - Someone who works well with diverse groups of people and recognizes the way that race, gender, and other identities intersect with the legal system. - A strong research, writer, and communicator. - Keenly aware of current events and news, especially related to issues important to WTA. - Represent WTA professionally in meetings and events. - Comfortable handling multiple projects at once. Benefits - The Washington, DC-based hourly rate for this position is $18.40 an hour, up to 15 hours a week (will be adjusted for cost of labor for the incumbent's work location). - Benefits include paid Sick and Safe Leave and access to a 401k plan after 90 days of employment. Process Timeline Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change): - April 20 – April 24: First-Round Interviews: Introductory Call - April 29 – May 6: Second-Round Interviews: Leadership & Assessment - Week of May 11: Hiring Decision announced All candidates will be notified via email of the status of their application on or before the completion of the search. To Apply To apply, submit a cover letter and resume below. The cover letter, addressed to Victoria Gomez, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until April 15, 2026. Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

• Conduct cold calls to residential and commercial customers to generate new business. • Follow up with existing clients regarding payments or service pickups. • Provide customer service and respond to client inquiries. • Perform basic data entry and update customer records. • Support administrative tasks, with increased data entry during the initial months. • Schedule service pickups and coordinate availability with customers. • Maintain organized records of customer interactions and call outcomes. • Communicate relevant updates or issues to the internal team. • Perform other tasks related to the position.

• Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God’s purposes in the world. • Serve in providing administrative support to the GAPS Premium team. • Complete handwritten cards every week • Organize, maintain and control a wide variety of information ; i.e. confidential data, mailing lists, etc. • Complete and/or verify expense reports and corporate credit card reports as needed • Attend meetings and team check-ins as needed • Draft various forms of correspondence and communications upon request • Respond to voice mail and e-mail • Aid in the communication between internal and external individuals and departments • Work in partnership within the team and with other teams on project • Perform other duties and projects as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Exam Administration Coordinator provides accurate, professional, and timely assistance to exam candidates throughout the exam delivery process. Responsibilities include: - Provide accurate, professional, and timely assistance to candidates during the examination delivery process. - Develop comprehensive knowledge of exam program requirements, policies, and procedures. - Support exam candidates with test administration and security protocols education and information. - Manage special accommodations exam appointments. - Ensure adverse action investigations are processed according to program standards. - Resolve exam candidate concerns through the exam fraud incident and candidate adverse action case management process. - Document and maintain records of all client, candidate, and test center interactions. - Recognize, document, and inform the supervisor regarding trends in customer correspondence. - Escalate complex inquiries/requests to exam subject matter experts. - Perform miscellaneous duties, as assigned. Qualifications - Must have excellent written and verbal communication skills in English. - Must have excellent PC skills including MS Office products (Word, Excel, Power Point, Outlook), internet and web applications/navigation. - CRM/database applications experience, a plus (i.e. Salesforce). Requirements - High School diploma or GED required. - Minimum One (1) year of customer service experience, preferably in a call center environment. Physical and Mental Demands - Work normal business hours and extended hours when necessary, adjusting to various time zones. - Remain in a stationary position, often standing or sitting, for prolonged periods. - Regular use of office equipment such as a computer/laptop and monitor computer screens. - Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. - Work extended hours or overtime, when necessary. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.