Company Details Berkley Embedded Solutions is a member company of W. R. Berkley Corporation, a Fortune 500 organization rated A+ (Superior) by A.M. Best. We are redefining how protection is delivered by embedding insurance seamlessly into the purchase experience for customers across diverse industries. Our mission is to make coverage simple, accessible, and integrated—meeting customers where they are and providing value at the point of need. At Berkley Embedded Solutions, we combine deep insurance expertise with modern technology to create embedded distribution models that unlock new growth opportunities for our partners. Our operating model is built on collaboration, speed, and flexibility, enabling us to design tailored solutions for retailers, e-commerce platforms, and affinity partners. By leveraging advanced data analytics, cloud-native architecture, and API-driven integrations, we deliver frictionless experiences that enhance customer trust and loyalty. As part of W. R. Berkley’s decentralized structure, we operate with entrepreneurial agility backed by the strength and stability of one of the nation’s premier insurance organizations. We are committed to building the future of embedded insurance—where protection is not an afterthought but a natural part of the customer journey. The Company is an equal employment opportunity employer. #LI-AV1 #LI- remote Responsibilities The Implementation Manager serves as a strategic driver for translating business objectives into actionable delivery plans that enable embedded insurance solutions. This role ensures alignment across internal teams, partners, and vendors, managing complex, multi-release initiatives to achieve scalable, customer-centric outcomes. Acting as a bridge between business and technology, the Implementation Manager combines strong leadership, agile practices, and risk management to deliver solutions that support Berkley Embedded Solutions’ mission of seamless, integrated protection. What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Translate business strategy into actionable implementation plans with defined objectives, dependencies, timelines, and measurable outcomes. - Develop and maintain multi release and multi year delivery strategies that balance short term execution with long term scalability and transformation goals. - Ensure strategic alignment across partners, vendors, and internal teams to drive unified and consistent delivery outcome - Monitor delivery performance against key milestones and KPIs, adjusting plans to meet evolving business needs and constraints - Lead discussions and requirements elicitation sessions with business and technology partners to define, validate, document and understand detailed requirements, priorities, impacts, objectives, and other insights - Identify, assess, and mitigate strategic risks across programs and implementations, ensuring proactive issue resolution and impact management - Act as consultative team member with peers, business partners and vendors in planning, organizing, preparing and executing on initiatives - Create and refine the backlog, document stories, develop test plans, perform user acceptance testing, and solutions broken-down in releases and sprints using an Agile Project Methodology - Build a detailed understanding of the business to identify needs and address critical business issues. - Play a key role in clarifying, updating, testing and improving the business processes impacted by technology systems, applications, and changes. - Other duties and projects as assigned. Qualifications - Bachelor's Degree from a four-year college or university preferred. - 7+ years of product development or project management experience in agile environments. - Insurance knowledge, with strong D2C and B2B2C, preferred. - Understanding of Product Governance and other relevant regulatory requirements. - Strong leadership and team organization skills. - Possess personal qualities of integrity, humility, credibility, and a commitment to the overall corporate mission. - Proven record of managing complex work involving various work streams and cross-functional teams. - Entrepreneurial mindset with an ability to navigate ambiguity, while keeping a focus on strategic outcomes; ability to ‘put things into perspective’ and translate IT concepts for team and stakeholders. - Ability to establish trust-based relationships with senior leaders and serve as a thought partner with business teams. - Mastery of wide range of product management and design thinking techniques and tools such as customer journey maps, blueprints, vision workshops, and roadmaps. - Keen sense of empathy for the user and a champion of user-centric design. - Growth mindset, always looking to improve self, the work of the team and able to adapt to the culture of the organization. - Communication skills (written and verbal) that reflect structured, clear, and objective thinking. - Ability to translate between technical and non-technical audiences to enable business outcomes through technology. - Demonstrates ability and a proven record of success in insurance business applications such as policy administration, claim management, customer billing, agency/customer portals, reinsurance, enterprise data warehouse, and document management systems. Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $130,000 - $155,000 • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role

• Deploy agentic workflows across customer environments using platform-native tooling and APIs • Configure agent orchestration logic, workflow triggers, and downstream system integrations • Validate workflow accuracy, reliability, and alignment to customer business outcomes • Debug integration, orchestration, and data flow edge cases across systems • Help develop and refine “known good” implementation patterns • Contribute to reusable playbooks, best practices, and deployment templates • Support transitions from early release to general availability by identifying repeatable implementation models • Collaborate with Product and Engineering to surface product gaps, friction points, and repeat customer needs • Work with Customer Success, TAMs, and GTM teams to accelerate customer time-to-value • Support internal enablement and knowledge sharing around agentic capabilities • Work closely with customers to ensure their agentic workflows are performing as expected and ready for deployment • Monitor workflow behavior and support root cause analysis of unexpected outcomes • Document what works best, how to handle tricky situations, and how to fix common issues for repeatable process scalability

• Collaborating with clients and internal team members to complete the project deliverables and implementation needs. • Assessing current state workflow and work with implementation team to validate proposed future state fits with overall project objectives. • Leading and working interactively with clients and team members to configure, test and validate the application environment. • Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change, tracking and documenting issues encountered. • Performing problem isolation/analysis of issues, partner with support and escalations team in root cause analysis and troubleshooting. • Training system administrators and end users • Leading testing and go-live support. • Interacting with customer's team on issue resolution and configuration changes. • Keeping up to date with all new features, functions, business issues and implementation options. • Contributing to the evolutionary growth of implementation infrastructure by developing and/or updating material, tools and programs.

Job Title Clinical Adoption Consultant - West Zone Job Description Sales Support, Clinical Adoption Consultant (West Zone) As the Clinical Adoption Consultant, you will deliver clinical consultancy services and education in this field of Consumables and Sensors with a focus on Cardiology and Respiratory. As a key member of our team, you will play a vital role in ensuring optimal customer workflow and driving the adoption of our products. If you are ready to make a significant impact to impact patients care through medical consumables and sensors, we encourage you to apply for this role. Your role: - You will Drive Clinical Workflow: Lead and manage the clinical workflow of ECG, NIBP, SPO2, and etCO2, ensuring smooth and efficient processes. - You will Clinically Educate: Develop and deliver clinical education and consultancy services tailored to the specific needs of our customers, with a strong focus on the Cardiology and Respiratory consumables. - You will drive Product Adoption: Drive the adoption of ECG, SPO2, NIBP, and etCO2 products for both new and existing customers, emphasizing their value proposition and clinical performance. - You will provide Clinical Support: Receive, register, and provide clinical service support to address requests and issues from various channels, ensuring solutions are in compliance with regulatory guidelines. Support may be provided remotely or on-site. - You are the Clinical Expert: Serve as the knowledge expert on the clinical application of our products, solutions, and services. Support Account Managers with clinical decision support, including sales presentations and product demonstrations. You're the right fit if: - You’ve acquired a minimum 3 years of experience with Bachelor's OR minimum 1 year of experience with Master's in areas such as Clinical Applications, Business Development, Clinical Sales, Sales Support, Clinical Education or equivalent. - You have Strong clinical knowledge and expertise. Proven experience in a clinical, healthcare, or related role, with a preference for experience in Cardiology and Respiratory clinical measurements involving consumables and sensors. - You have exceptional leadership and team management skills with the ability to collaborate effectively with cross-functional teams and ensure customer satisfaction. - You have outstanding communication, presentation, and problem-solving abilities. - You are willing to stay current with industry trends in the clinical field and a commitment to adhering to regulatory guidelines. - You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. - You must be willing to travel including over nights. Travel will be 50%-75%. Territory for West Zone includes: CA, OR, WA, NV, ID, MT, WY, UT, CO, AZ, NM, KS, NE) About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. - Learn more about our business. - Discover our rich and exciting history. - Learn more about our purpose. - Read more about our employee benefits. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $144,000 - $158,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. #LI-PH1 #LI-Remote #ConnectedCare This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.