This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are building a new, centralized Product Marketing function, and this is the role that brings the voice of the customer program to life. As Senior Customer Marketing Manager, you will own the full customer advocacy and voice-of-customer program across our global enterprise base, spanning EHS, Product, Chemical, and Corporate Sustainability. This is a high-impact, high-autonomy role for a strategic builder. Regulatory compliance buyers rely heavily on peer validation before shortlisting vendors. Without visible customer proof and structured engagement, revenue is left on the table on both sides: new logo acquisition and existing account retention and expansion. You will change that. You will report to the Product Marketing Director, sit on the Voice of the Customer Committee, and partner closely with Customer Success, Sales, and Product to close the loop between what customers say and what the business does. What You'll Do - Build and run a tiered customer advocacy program from the ground up, spanning G2 reviews, case studies, advisory board management, and executive engagement—to generate the peer proof that drives new business and expansion. - Own the Voice of Customer engine: consolidate insight from win/loss analysis, NPS, Gong, and account data into a single view, and ensure findings are acted on across product, sales, and marketing. - Produce compelling customer evidence—case studies, testimonials, video content, and benchmarking data—that resonates with compliance, sustainability, EHS, and product stewardship buyers. - Design and execute customer communications that sustain engagement beyond onboarding: monthly newsletter, regulatory alerts, milestone moments, and renewal and expansion nurtures. - Lead the Enhesa Compliance Benchmarking Program—a flagship initiative that positions Enhesa as the authority on regulatory maturity and generates original data for PR, analyst relations, and sales enablement. - Drive retention and expansion: equip CS and account management teams with proof packs, reference support, and customer insight that protect GRR and accelerate NRR. - Operate with a growth mindset: treat every program as a hypothesis, measure what matters, and iterate quickly. Qualifications - 5+ years in B2B customer marketing, customer advocacy, or closely related roles within enterprise SaaS, data, or technology companies. - Proven track record building enterprise advocacy programs from scratch, with demonstrated results in advisory board management, case study production, and reference program development. - Exceptional storytelling skills. Able to identify compelling customer narratives and bring them to life across written, video, and event formats that feel authentic, not corporate. - Strong program management. Able to run multiple workstreams simultaneously and drive them to completion with minimal guidance in a remote, distributed environment. - Data-driven. Comfortable setting baselines, defining targets, and tracking results. Uses data to prioritize effort and demonstrate commercial impact. - Confident working with C-level and senior stakeholders across sales, product, and the executive team. - Growth mindset: sees ambiguity as an opportunity and treats every deliverable as a hypothesis to learn from. - Collaborative and low-ego. Builds strong cross-functional relationships and knows when to lead and when to support. Nice to Have - Experience in regulatory compliance, EHS, or chemical and product intelligence domains. - Experience with HubSpot for nurture sequencing and engagement tracking. - Background in executive programming, including roundtables, advisory boards, or C-suite engagement. Benefits - A competitive salary package & benefits with a flexible home-working policy. - Work/life balance and a fast-paced and driven environment. - Accountability and pride for your projects. Salary Range $120,000 — $150,000 USD Equal Opportunity Employer Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

• Define and champion operational excellence across Sales, Marketing, and Customer Success to support scalable revenue growth • Lead cross-functional initiatives that improve and streamline the end-to-end revenue process from lead management through renewal and expansion • Partner with GTM leadership on revenue planning, forecasting, and strategic initiatives • Play a key role in sales planning activities including territory design, quota setting, pipeline reviews, and headcount modeling • Own and optimize the GTM technology stack, with a focus on Salesforce and the broader revenue ecosystem • Identify opportunities to automate and improve workflows, data quality, and reporting accuracy across revenue systems • Evaluate and govern new tools and technologies that support GTM performance and operational efficiency • Lead the development and implementation of AI-driven improvements across the GTM tech stack and revenue workflows • Maintain oversight of key revenue operations processes including deal desk support, pricing approvals, and sales compensation administration • Develop and manage reporting frameworks that provide visibility into pipeline health, conversion, retention, and revenue performance • Provide data-driven insights that help leadership evaluate performance and identify growth opportunities • Lead, mentor, and develop members of the Revenue Operations team while fostering a culture of accountability and continuous improvement

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Portfolio Marketing and Partner Enablement Manager will lead the development of customer- and application-centric narratives and deliver partner-facing enablement at scale. This role transforms product and application strategies into compelling content, toolkits, and go-to-market assets that clarify business value and drive adoption across global channels. You will collaborate closely with sales, product, digital, and regional teams to ensure consistency, impact, and measurable results. The ideal candidate thrives in a fast-paced, cross-functional environment, with strong storytelling skills, leadership experience, and the ability to leverage AI-driven insights to optimize content and partner engagement. This position includes oversight of a multi-disciplinary team and the management of partner enablement initiatives across regions. Success is measured through partner adoption, engagement, and the ability to elevate the company’s voice across channels. - Define and lead the content and enablement strategy for channel partners, ensuring alignment with business priorities, new product introductions, and application focus groups. - Develop global, customer- and application-centric narratives, translating product strategies into partner-ready messaging and toolkits. - Oversee the creation of sales enablement materials such as pitch decks, storylines, system maps, and campaign toolkits that highlight customer value. - Lead partner and sales enablement programs, driving adoption of tools, readiness programs, and best practices across the organization. - Use AI-driven tools to accelerate content development, gather persona insights, and optimize narratives based on engagement data. - Measure and report on enablement effectiveness, using KPIs and insights to refine content, improve partner experience, and drive continuous improvement. - Manage, mentor, and develop Partner Enablement Specialists and related team members, fostering collaboration, creativity, and impact. Qualifications - 8+ years of experience in portfolio/product marketing, channel marketing, or commercial enablement. - Proven ability to simplify technical concepts into compelling customer value and application stories. - Experience managing multi-disciplinary teams and collaborating with Sales, Product, Digital, and regional functions. - Strong expertise in storytelling, content strategy, and messaging development for partner audiences. - Familiarity with AI-driven marketing and enablement tools, including message testing, persona insights, and content optimization. - Excellent communication, project management, and leadership skills with a data-driven mindset. - Comfortable working in a dynamic, global environment, adapting strategies to local and regional needs. - Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degree preferred. Benefits - Competitive base salary range: $130,000–$170,000 (depending on experience and location). - Comprehensive health, dental, and vision insurance coverage. - Retirement savings plan with employer contributions (401k). - Paid time off and company holidays. - Employee stock purchase plan and additional voluntary benefits. - Opportunities for career growth, professional development, and global collaboration. - Exposure to AI-driven marketing and cutting-edge enablement initiatives.

We are seeking a Product Marketing Manager to join the Global Monetization Product Marketing team, with a dedicated focus on advertising targeting and brand safety solutions. The Monetization Product Marketing team partners closely with Spotify’s R&D teams to build innovative ad products by defining market requirements and developing go-to-market strategies that drive adoption and revenue growth. In this role, you will play a critical part in shaping Spotify’s approach to how advertisers reach the right audiences in the right environments. You’ll help define and bring to market targeting capabilities and brand safety solutions that give advertisers confidence in where and how their messages appear on Spotify. You will thrive in a fast-paced, highly cross-functional environment, working closely with product, engineering, sales, partnerships, policy, and operations. You’ll serve as the voice of the market back to product, and the voice of the product to customers—translating complex, technical capabilities into clear, compelling value for advertisers. What You'll Do - Drive product and feature development for Spotify’s audience targeting and brand safety solutions, using market insights to help R&D teams prioritize the most impactful work. - Develop a deep understanding of advertiser needs, customer segments, and industry trends related to targeting, suitability, and brand protection. - Own product positioning and messaging that clearly articulates Spotify’s value in targeting and brand-safe advertising environments, and differentiates us in the market. - Lead global go-to-market launches in partnership with product, engineering, sales, marketing, PR, partnerships, and operations. - Support product adoption and growth through sales enablement, market expansion strategies, and thought leadership. - Gather and synthesize customer feedback to inform product roadmaps, messaging, and marketing strategy. - Act as a subject-matter expert internally on targeting and brand safety, enabling teams across the business to confidently represent Spotify’s solutions. Who You Are - You have 5+ years of experience in the digital advertising industry, with strong expertise in targeting, audience solutions, brand safety, and suitability. Product marketing experience preferred. - You have a BA/BS degree or equivalent; master’s degree a plus. - You have a strong experience leading cross-functional teams and a track record of influencing senior stakeholders in product/engineering, partnerships, operations and sales. - You have experience with customer research and are proficient using data/insights to inform product/GTM strategy - You have strong opinions about what we should build and why, balancing quantitative and qualitative points to influence strategic decisions. - You have experience working globally and are empathetic to customer needs - You have experience launching cross-functional go-to-market launches - You have a track record of collaborating with a variety of cross-functional stakeholders in a fast-paced environment - You can explain the value of highly technical concepts in human, relatable, and compelling language. - You have experience presenting to large industry groups and meeting with senior external stakeholders. Where You'll Be - We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location. - This team operates within the EST time zone for collaboration. The United States base range for this position is $91,533 to $130,761 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.