Enhesa

• Own our always-on lifecycle communications from lead acquisition through sales qualification • Bring clarity, consistency and performance to our email and nurture activity • Work closely with Marketing, Sales and Product Marketing to ensure lifecycle communications support pipeline growth

• Develop differentiated messaging and positioning for new and existing products/features, ensuring clarity and resonance with enterprise buyers (compliance, sustainability, product stewardship, EHS leaders). • Lead go-to-market planning and execution for product launches, repackaging, and repositioning initiatives—owning the process end-to-end. • Create compelling sales collateral, web copy, and technical documentation—leveraging AI tools (ChatGPT, CoPilot, Gemini) to accelerate and enhance output. • Drive sales enablement: equip commercial teams with the tools, training, and insights needed to win in a complex, consultative sales environment. • Conduct ongoing competitive and market intelligence to inform product strategy, identify opportunities, and sharpen our edge. • Collaborate cross-functionally with Product, Sales, Demand Generation, and AI teams to ensure alignment and maximize impact. • Operate with a growth mindset: design every output as a hypothesis, measure results, and iterate quickly.

• Own and execute the full sales cycle—from initial qualification through to contract signature—focused solely on new business generation • Manage a pipeline of qualified opportunities sourced via the BDE/SDR team while proactively identifying and developing self-generated leads • Conduct compelling discovery conversations, product demos, and solution-focused presentations to key stakeholders across compliance, sustainability, regulatory, and product stewardship functions • Apply the MEDDPICC methodology rigorously to ensure effective qualification, stakeholder alignment, and deal progression • Accurately maintain opportunity data, forecasting, and reporting using Microsoft Dynamics CRM • Develop tailored proposals and coordinate with internal teams (e.g. Product, Legal, Marketing) to craft winning solutions • Contribute to continuous improvement of sales messaging, playbooks, and positioning based on market feedback and competitive trends • Meet or exceed an ambitious individual sales quota, supporting the broader commercial growth of the Product Intelligence unit • Serve as a trusted advisor to prospective clients, building long-term value-based relationships even in early-stage engagements

Who We Are: Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future. Our Mission: - Identify EHS requirements for the industry - Provide EHS compliance tools to companies - Advise companies in developing and implementing corporate EHS strategies Enhesa’s core clients include Fortune 500 multinational companies. For more information, visit www.enhesa.com As part of our highly dynamic team, we offer: - A competitive salary package & benefits with a flexible home-working policy - Work/life balance and a fast-paced and driven environment - Accountability and pride for your projects Position Description Overview The Senior Account Manager maintains and expands relationships with important large customers. Assigned to several existing customers, the Senior Account Manager is responsible for achieving sales figures and assigned account objectives, such as retention and growth. The Senior Account Manager represents the entire range of Enhesa’s products and services to assigned customers while leading the customer account planning cycle and ensuring customers’ needs and expectations are met. This position is with our Operations Division. Core Responsibilities - Maintaining and developing professional relationships with existing clients: - Ensuring client satisfaction and loyalty by building relationships with key client personnel, decision-makers, stakeholders and buyers. - Being the central point of contact for Enhesa’s customer base, while capturing, reporting and acting on customer feedback. - Proactively assessing, clarifying, and validating customer needs on an ongoing basis: - Understanding Enhesa’s customer base’s unique goals and business processes, as well as providing knowledge of Enhesa applications to the customer. - Uncovering roadblocks and delivering strong account guidance. - Leading solution development efforts that best address customer needs while coordinating the involvement of all necessary Enhesa personnel: - Being a liaison between the client and Enhesa, mitigating client crisis situations by properly delegating and communicating internally with Enhesa support teams while maintaining clear communication with the client. - Representing the Account Management team in cross-functional sounding boards/projects and co-driving decisions to preserve and enhance client satisfaction and enable business growth. - Onboarding clients: - Being responsible for onboarding clients to Enhesa services. - Developing and executing client success plans and strategies. - Facilitating communication between the client and Enhesa's Support Services (such as Client Services, Expert Services, etc.). - Managing and owning contract renewals and growth opportunities: - Owning and negotiating contract renewals and addenda for growth opportunities. - Creating demand and continuously seeking out opportunities to upsell and cross-sell Enhesa’s products. - Providing transparency, control and predictability on the opportunities pipeline and forecasted revenue. - Identifying opportunities for enhancements of the go-to-market (GTM) strategy and roll-out of new products. - Navigating higher growth targets/quotas by uncovering cross-sell opportunities within other client departments and up-sell opportunities by growing clients globally. - Managing a book of business worth more than €4+ million overall. - Supporting the Account Management team internally. Assisting Account Managers with personal development, training, onboarding new Account Managers, learning internal tools and navigating the proper channels internally. - Participating in tradeshows and conferences. Representing the Account Management team at certain industry or partner events to strengthen personal interactions and relationships with own or colleagues’ accounts. Requirements Bachelor’s degree in business, communications, marketing or similar field of study from an accredited university required. Experience - 5-7 years of demonstrated experience with sales and account management in a business to business environment in the SAAS, IT, insurance, engineering, financial services or consultancy industry. - Experience in executing sales and account plan-based strategies for current clients. - Demonstrated ability to achieve annual growth targets and client satisfaction. - Solid project management/cross-functional collaboration. - Solid problem-solving and customer relationship management (CRM) skills. - Knowledge of internal tools: Jira, Confluence, and SharePoint. - Team player. Ability to work on a team in a collaborative environment, sharing information and best practices. - Fluency in English. Other languages are an asset. - Proficiency in Microsoft Office Suite 365. Salary Range $90,000—$105,000 USD If you are ready to join our journey, please apply! Equal Opportunity Employer Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

Who We Are: Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future. Our Mission: - Identify EHS requirements for the industry - Provide EHS compliance tools to companies - Advise companies in developing and implementing corporate EHS strategies Enhesa’s core clients include Fortune 500 multinational companies. For more information, visit www.enhesa.com As part of our highly dynamic team, we offer: - A competitive salary package & benefits with a flexible home-working policy - Work/life balance and a fast-paced and driven environment - Accountability and pride for your projects Position Description Overview The Account Management Director serves as the foundation of a group, guiding, motivating, and coordinating the efforts of individual team members toward shared objectives. They are entrusted with achieving goals and fostering a collaborative and supportive atmosphere within the team. Beyond overseeing tasks, the Account Management Director embodies the qualities of a mentor, coach, and facilitator. They leverage their expertise to steer the team through challenges while nurturing each member's talents and potential. The Account Management Director bridges Enhesa’s vision and on-the-ground execution, ensuring alignment between strategic objectives and day-to-day operations. This position is with our Operations division. Core Responsibilities - Managing and coaching a team of Account Managers with a book of business value between 10 and 20 million $ annual recurring revenue (ARR). Prioritizing and organizing to achieve the annual retention and growth objectives. - Organizing and overseeing the execution of sales and account strategies using Enhesa’s reporting structures, working closely with and reporting to the SVP, Commercial Operations for North America - Setting clear goals and objectives for the team in alignment with organizational priorities. - Promoting open dialogue and teamwork among colleagues to create a supportive and united workplace atmosphere. - Leading by example and demonstrating professionalism, integrity, and accountability in all interactions. - Offering leadership, advice, and assistance to team members to ensure they grasp their duties and obligations. - Maintaining and developing professional relationships with existing clients to facilitate renewals and growth opportunities. - Collaborating with other departments or teams as necessary to achieve cross-functional objectives. - Monitoring team progress and performance, identifying areas for improvement and implementing corrective actions as needed. - Providing regular feedback and performance evaluations to team members to recognize achievements and identify areas for improvement. Experience - Education. Bachelor’s degree in Business, Communications, Marketing or a similar field of study from an accredited university is required. - Experience. 5-10 years of demonstrated experience in managing teams in a business-to-business (B2B) environment in the software, software as a service (SaaS), IT, insurance, engineering, financial services or consultancy industry. - Ability to motivate. Ability to inspire and empower team members to achieve common goals. - Clear communication. Conveying goals, expectations, and feedback, as well as fostering open dialogue and collaboration among team members. - Problem-solving. Identifying challenges, analyzing situations, and implementing solutions to overcome obstacles and drive progress. - Decision-making. Making timely and informed decisions, especially in high-pressure or ambiguous situations. - Conflict resolution skills. Mediating disputes, facilitating compromise, and promoting harmony among team members. - Organizational skills. Managing resources effectively and ensuring that team objectives are met within deadlines. - Adaptability. Flexibility and adaptability to changing circumstances, ready to pivot strategies and approaches as needed. - Empathy and emotional intelligence. Understanding and empathising with team members' emotions and perspectives fosters trust, cohesion, and a supportive team culture. - Technical proficiency. Demonstrated technical and commercial expertise relevant to their team's functions, enabling them to provide guidance and support to team members. Salary Range $120,000—$130,000 USD If you are ready to join our journey, please apply! Equal Opportunity Employer Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are building a new, centralized Product Marketing function, and this is the role that brings the voice of the customer program to life. As Senior Customer Marketing Manager, you will own the full customer advocacy and voice-of-customer program across our global enterprise base, spanning EHS, Product, Chemical, and Corporate Sustainability. This is a high-impact, high-autonomy role for a strategic builder. Regulatory compliance buyers rely heavily on peer validation before shortlisting vendors. Without visible customer proof and structured engagement, revenue is left on the table on both sides: new logo acquisition and existing account retention and expansion. You will change that. You will report to the Product Marketing Director, sit on the Voice of the Customer Committee, and partner closely with Customer Success, Sales, and Product to close the loop between what customers say and what the business does. What You'll Do - Build and run a tiered customer advocacy program from the ground up, spanning G2 reviews, case studies, advisory board management, and executive engagement—to generate the peer proof that drives new business and expansion. - Own the Voice of Customer engine: consolidate insight from win/loss analysis, NPS, Gong, and account data into a single view, and ensure findings are acted on across product, sales, and marketing. - Produce compelling customer evidence—case studies, testimonials, video content, and benchmarking data—that resonates with compliance, sustainability, EHS, and product stewardship buyers. - Design and execute customer communications that sustain engagement beyond onboarding: monthly newsletter, regulatory alerts, milestone moments, and renewal and expansion nurtures. - Lead the Enhesa Compliance Benchmarking Program—a flagship initiative that positions Enhesa as the authority on regulatory maturity and generates original data for PR, analyst relations, and sales enablement. - Drive retention and expansion: equip CS and account management teams with proof packs, reference support, and customer insight that protect GRR and accelerate NRR. - Operate with a growth mindset: treat every program as a hypothesis, measure what matters, and iterate quickly. Qualifications - 5+ years in B2B customer marketing, customer advocacy, or closely related roles within enterprise SaaS, data, or technology companies. - Proven track record building enterprise advocacy programs from scratch, with demonstrated results in advisory board management, case study production, and reference program development. - Exceptional storytelling skills. Able to identify compelling customer narratives and bring them to life across written, video, and event formats that feel authentic, not corporate. - Strong program management. Able to run multiple workstreams simultaneously and drive them to completion with minimal guidance in a remote, distributed environment. - Data-driven. Comfortable setting baselines, defining targets, and tracking results. Uses data to prioritize effort and demonstrate commercial impact. - Confident working with C-level and senior stakeholders across sales, product, and the executive team. - Growth mindset: sees ambiguity as an opportunity and treats every deliverable as a hypothesis to learn from. - Collaborative and low-ego. Builds strong cross-functional relationships and knows when to lead and when to support. Nice to Have - Experience in regulatory compliance, EHS, or chemical and product intelligence domains. - Experience with HubSpot for nurture sequencing and engagement tracking. - Background in executive programming, including roundtables, advisory boards, or C-suite engagement. Benefits - A competitive salary package & benefits with a flexible home-working policy. - Work/life balance and a fast-paced and driven environment. - Accountability and pride for your projects. Salary Range $120,000 — $150,000 USD Equal Opportunity Employer Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

• Understand the legal and regulatory system and processes in assigned jurisdictions, including the hierarchy of laws and official publications • Research legislative, regulatory, and other legal developments • Report, update, and maintain legal content • Draft and edit regulatory content based on EHS laws and regulations for assigned jurisdictions • Monitor official publications of proposed and final legislation within defined EHS topic areas for assigned countries and stay abreast of emerging regulatory landscape • Provide research on regulatory trends across the globe for presentations • Develop Summaries and Business Impact Analysis of EHS laws and regulations • Review and revise content rendered as print or electronic products for completeness and accuracy • Demonstrate competence in online research tools • Meet editorial publishing schedules and quality standards • Adhere to our editorial style and formatting guides • Follow internal processes for authoring and content management • Verify own work and that of other staff as required for accuracy and completeness, and ensure that the information is properly presented and organized • Maintain and develop legal knowledge and skills training as required to complete work and stay current on legal trends and developments related to the position • Attend and participate in meetings as requested/required • Develop knowledge of our publications and products, and those of our competitors • Prioritize own work and meet stringent deadlines • Understand the roles and responsibilities of each team member. as well as members of other teams within Enhesa to recognize how each role affects production • Demonstrate competence on company-specific systems necessary to perform job functions