• Map current-state processes for standard development, public review, and approval; identify inefficiencies, bottlenecks, and "waste" (e.g., unnecessary steps, rework, delays) • Help the Core Cloud Standards board team implement actionable projects to enhance quality, speed, and productivity • Ensure all process improvements comply with internal governance policies and external industry standards • Collect and analyze performance data, such as cycle times for standards approval, to measure improvements • Maintain up-to-date process documentation, standard operating procedures (SOPs), and visual flowcharts (e.g., via Visio/MDL/git) • Drive the adoption of new processes by communicating changes effectively, conducting training and office hours for users, and providing support to Cloud Standards Body Core staff and users

Position Summary Credentialing Specialist 💻 Fully Remote 🕘 Full‑Time | 8:00 AM – 5:00 PM CT Make an Impact Behind the Scenes of Quality Patient Care We are seeking a detail‑driven Credentialing Specialist to support the accurate and timely credentialing of providers in a remote environment. This role plays a critical part in ensuring compliance with accreditation standards, regulatory agencies, and organizational policies—helping our providers focus on what matters most: patient care. The ideal candidate is highly organized, thrives in a compliance‑focused role, communicates clearly, and can manage multiple priorities under pressure while working independently. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: - Medical, Dental, Vision - 403(b) Retirement Savings Plan - Health Savings Account (HSA) - Flexible Spending Account (FSA) - Paid Time Off (up to 5 weeks to start) - Life Insurance - Extended Leave Plan (ELP) - Family Care (childcare, elder care, pet care) - Paid Parental Leave - Pet Insurance - Car Insurance - Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE Orlando Health | Choose Well Responsibilities What You’ll Do In this role, you will manage end‑to‑end credentialing activities while ensuring accuracy, compliance, and exceptional service to internal and external stakeholders. Key responsibilities include: - Performing timely and accurate primary source verification - Completing accurate and timely data entry of all credentialing activities into the credentialing database - Coordinating credentialing, recredentialing, and delegated credentialing activities - Maintaining credentialing files and documentation in compliance with accreditation and regulatory standards - Providing excellent customer service and ongoing communication to providers, physician office staff, and internal teams - Educating providers on the credentialing process and maintaining consistent follow‑up - Identifying trends, assisting with performance improvement initiatives, and supporting reporting efforts - Ensuring compliance with organizational policies, bylaws, and government regulations Qualifications What We’re Looking For Experience - 3 years of credentialing/privileging experience, or - 1 year of credentialing experience plus 2 years of clinical experience - Relevant education may substitute for experience (Associate or Bachelor’s degree in healthcare, business, or related field) Skills & Competencies - Excellent verbal and written communication - Strong attention to detail and accuracy - High level of organization and time‑management skills - Ability to work well under pressure and manage multiple priorities - Data entry proficiency and comfort working in credentialing systems - Knowledge of compliance, accreditation, and regulatory standards - Adaptability in a remote work environment Education - High school diploma or equivalent required - Knowledge of medical terminology preferred Why You’ll Enjoy This Role - Fully remote work environment - Predictable weekday schedule - Competitive hourly pay - Opportunity to contribute to quality, compliance, and operational excellence - Collaborative, communication‑focused team culture

• Coordinate daily janitorial service schedules across multiple client locations. • Monitor service coverage to ensure all scheduled cleaning assignments are completed on time. • Serve as a liaison between field janitorial teams, operations management, and clients. • Assist with workforce scheduling, shift coverage, and adjustments when staffing issues arise. • Respond to client inquiries regarding service schedules, issues, or special requests. • Document and escalate service issues or complaints to the appropriate internal teams. • Ensure client requests are tracked and resolved within agreed timelines. • Maintain accurate operational records, reports, and service documentation. • Update internal systems with job details, schedules, and service confirmations. • Assist with preparing operational reports and performance updates for management. • Coordinate with field supervisors and janitorial staff regarding daily assignments. • Support onboarding documentation and communication for new field staff when required. • Track attendance, job completion, and service performance indicators. • Help monitor quality control processes and track service feedback from clients. • Support operational improvements by identifying recurring service issues. • Ensure compliance with company operational procedures and client service standards.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Buscamos un/a Payments Operations Supervisor con una visión estratégica y transversal de la operación financiera. Serás responsable de asegurar la continuidad operativa integral de nuestra plataforma, garantizando que cada transacción, dispersión y corte bancario se ejecute con precisión bajo los estándares de la organización. Tu impacto principal será liderar al equipo operativo, mitigar riesgos y asegurar que los lanzamientos de producto tengan un aterrizaje operativo impecable en coordinación con las áreas de Producto e Ingeniería. Lo que harás - Supervisión integral: Supervisar la ejecución de procesos operativos vinculados a pagos, dispersiones y transacciones financieras, asegurando trazabilidad y cumplimiento. - Gestión de equipo: Coordinar y priorizar la carga operativa del equipo, asegurando cobertura efectiva en ventanas críticas y cortes bancarios. - Control de incidencias: Dar seguimiento a operaciones rechazadas y gestionar incidencias en coordinación con las áreas involucradas para su resolución oportuna. - Mejora continua: Participar activamente en la optimización de procesos operativos para ganar eficiencia y escalabilidad. - Alistamiento operativo: Coordinar con Producto la preparación operativa ante nuevos lanzamientos (go live), asegurando la implementación de flujos y herramientas necesarias. - Cumplimiento normativo: Velar por el cumplimiento de normativas internas y externas (SST, SI, PDP, PLAFT, PSHS). Qualifications - Experiencia: Al menos 4 años en operaciones financieras, pagos o procesos bancarios/fintech. - Liderazgo: Experiencia mínima de 2 años liderando o supervisando equipos operativos. - Formación: Universitario concluido en Administración, Contabilidad, Economía, Ingeniería Industrial, Sistemas o afines. - Conocimientos técnicos: Gestión de cortes operativos, ventanas bancarias y herramientas de análisis/reportería (Power BI, Metabase u otras). - Software: Dominio de Microsoft Office 365 (Excel avanzado) y sistemas de gestión de tickets. - Idiomas: Inglés avanzado (lectura y comprensión de documentación técnica). Requirements - Sumaría muchos puntos si tienes especialización en operaciones financieras, riesgo operativo o analítica aplicada. - Certificaciones en mejora continua o metodologías ágiles. - Experiencia previa específica en el sector Fintech o banca. Conditions - Tipo de puesto: Tiempo completo. - Modalidad: 100% remoto. - Horario: L–V, 09:00–18:00 (GMT-5). Benefits - Participación en el programa de Stocks de la empresa.