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Kashio logo
Kashio

En Kashio desarrollamos tecnología financiera para que las empresas adopten pagos digitales y automaticen sus operaciones de CxC y CxP. Acompañamos a más de 500 clientes en educación, finanzas, real estate, utilities y otros sectores, y estamos en expansión regional. Construimos una plataforma segura, escalable y de alto desempeño. Nuestra cultura se basa en ownership, mejora continua, colaboración entre equipos y decisiones basadas en datos y calidad.

Payments Operations Supervisor

Location

United States + 1 moreAll locations: United States | Canada

Posted

80 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Payments Operations Supervisor

Kashio

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Buscamos un/a Payments Operations Supervisor con una visión estratégica y transversal de la operación financiera. Serás responsable de asegurar la continuidad operativa integral de nuestra plataforma, garantizando que cada transacción, dispersión y corte bancario se ejecute con precisión bajo los estándares de la organización. Tu impacto principal será liderar al equipo operativo, mitigar riesgos y asegurar que los lanzamientos de producto tengan un aterrizaje operativo impecable en coordinación con las áreas de Producto e Ingeniería. Lo que harás - Supervisión integral: Supervisar la ejecución de procesos operativos vinculados a pagos, dispersiones y transacciones financieras, asegurando trazabilidad y cumplimiento. - Gestión de equipo: Coordinar y priorizar la carga operativa del equipo, asegurando cobertura efectiva en ventanas críticas y cortes bancarios. - Control de incidencias: Dar seguimiento a operaciones rechazadas y gestionar incidencias en coordinación con las áreas involucradas para su resolución oportuna. - Mejora continua: Participar activamente en la optimización de procesos operativos para ganar eficiencia y escalabilidad. - Alistamiento operativo: Coordinar con Producto la preparación operativa ante nuevos lanzamientos (go live), asegurando la implementación de flujos y herramientas necesarias. - Cumplimiento normativo: Velar por el cumplimiento de normativas internas y externas (SST, SI, PDP, PLAFT, PSHS). Qualifications - Experiencia: Al menos 4 años en operaciones financieras, pagos o procesos bancarios/fintech. - Liderazgo: Experiencia mínima de 2 años liderando o supervisando equipos operativos. - Formación: Universitario concluido en Administración, Contabilidad, Economía, Ingeniería Industrial, Sistemas o afines. - Conocimientos técnicos: Gestión de cortes operativos, ventanas bancarias y herramientas de análisis/reportería (Power BI, Metabase u otras). - Software: Dominio de Microsoft Office 365 (Excel avanzado) y sistemas de gestión de tickets. - Idiomas: Inglés avanzado (lectura y comprensión de documentación técnica). Requirements - Sumaría muchos puntos si tienes especialización en operaciones financieras, riesgo operativo o analítica aplicada. - Certificaciones en mejora continua o metodologías ágiles. - Experiencia previa específica en el sector Fintech o banca. Conditions - Tipo de puesto: Tiempo completo. - Modalidad: 100% remoto. - Horario: L–V, 09:00–18:00 (GMT-5). Benefits - Participación en el programa de Stocks de la empresa.

Job Requirements

  • Experiencia: Al menos 4 años en operaciones financieras, pagos o procesos bancarios/fintech.
  • Liderazgo: Experiencia mínima de 2 años liderando o supervisando equipos operativos.
  • Formación: Universitario concluido en Administración, Contabilidad, Economía, Ingeniería Industrial, Sistemas o afines.
  • Conocimientos técnicos: Gestión de cortes operativos, ventanas bancarias y herramientas de análisis/reportería (Power BI, Metabase u otras).
  • Software: Dominio de Microsoft Office 365 (Excel avanzado) y sistemas de gestión de tickets.
  • Idiomas: Inglés avanzado (lectura y comprensión de documentación técnica).
  • Sumaría muchos puntos si tienes especialización en operaciones financieras, riesgo operativo o analítica aplicada.
  • Certificaciones en mejora continua o metodologías ágiles.
  • Experiencia previa específica en el sector Fintech o banca.
  • Conditions
  • Tipo de puesto: Tiempo completo.
  • Modalidad: 100% remoto.
  • Horario: L–V, 09:00–18:00 (GMT-5).

Benefits

  • Participación en el programa de Stocks de la empresa.

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