This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Buscamos un/a Payments Operations Supervisor con una visión estratégica y transversal de la operación financiera. Serás responsable de asegurar la continuidad operativa integral de nuestra plataforma, garantizando que cada transacción, dispersión y corte bancario se ejecute con precisión bajo los estándares de la organización. Tu impacto principal será liderar al equipo operativo, mitigar riesgos y asegurar que los lanzamientos de producto tengan un aterrizaje operativo impecable en coordinación con las áreas de Producto e Ingeniería. Lo que harás - Supervisión integral: Supervisar la ejecución de procesos operativos vinculados a pagos, dispersiones y transacciones financieras, asegurando trazabilidad y cumplimiento. - Gestión de equipo: Coordinar y priorizar la carga operativa del equipo, asegurando cobertura efectiva en ventanas críticas y cortes bancarios. - Control de incidencias: Dar seguimiento a operaciones rechazadas y gestionar incidencias en coordinación con las áreas involucradas para su resolución oportuna. - Mejora continua: Participar activamente en la optimización de procesos operativos para ganar eficiencia y escalabilidad. - Alistamiento operativo: Coordinar con Producto la preparación operativa ante nuevos lanzamientos (go live), asegurando la implementación de flujos y herramientas necesarias. - Cumplimiento normativo: Velar por el cumplimiento de normativas internas y externas (SST, SI, PDP, PLAFT, PSHS). Qualifications - Experiencia: Al menos 4 años en operaciones financieras, pagos o procesos bancarios/fintech. - Liderazgo: Experiencia mínima de 2 años liderando o supervisando equipos operativos. - Formación: Universitario concluido en Administración, Contabilidad, Economía, Ingeniería Industrial, Sistemas o afines. - Conocimientos técnicos: Gestión de cortes operativos, ventanas bancarias y herramientas de análisis/reportería (Power BI, Metabase u otras). - Software: Dominio de Microsoft Office 365 (Excel avanzado) y sistemas de gestión de tickets. - Idiomas: Inglés avanzado (lectura y comprensión de documentación técnica). Requirements - Sumaría muchos puntos si tienes especialización en operaciones financieras, riesgo operativo o analítica aplicada. - Certificaciones en mejora continua o metodologías ágiles. - Experiencia previa específica en el sector Fintech o banca. Conditions - Tipo de puesto: Tiempo completo. - Modalidad: 100% remoto. - Horario: L–V, 09:00–18:00 (GMT-5). Benefits - Participación en el programa de Stocks de la empresa.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is remote. While the position is remote, the incumbent must reside in the Seattle/Tacoma Market for travel. As our Region Director, Pharmacy Operations, you will be responsible for developing and implementing region-level strategies that align with the system's vision and business plans, focusing on: - Pharmacy compliance - Revenue cycle - Data management - Technology - Financial planning - Operational improvement Every day, you will: - Manage, improve, and develop pharmacy business and operational functions to enhance compliance, revenue cycle, data integrity, and medication-related technology implementation. - Collaborate closely with the Region Director, Clinical Pharmacy Services. - Lead, plan, direct, and coordinate business operations, fostering effective working relationships with internal and external stakeholders. - Hold direct responsibility for leading the retail pharmacy service line (including specialty, retail, and mail order), overseeing its strategic vision, growth, profitability, and performance optimization in alignment with system strategies. To be successful in this role, you will possess: - Extensive experience in pharmacy operations leadership. - A proven track record in compliance, revenue cycle, data integrity, and technology implementation. - Exceptional leadership, strategic planning, and operational management skills. - The capability of driving efficiency, financial performance, and service excellence. - Develops, implements, and oversees the Region strategy and tactical processes for Region-wide pharmacy operations and retail services. - Evaluates advanced analytics support for their Region and guides pharmacy reporting capabilities to support performance improvement and improve pharmacy business operations through enhanced reporting. - Identifies and implements year-over-year business operations improvement within pharmacy to reduce expenses, increase revenue, and optimize labor. - Creates and maintains budget accountability for pharmacy operations services operations in the Region including systems to support effective business practices; assists other pharmacy business units with budgeting as needed. - Develops and implements Region pharmacy management strategies and processes to ensure strong business and operational process management for pharmacy budgets; prepares business cases for program improvements, enhancements, and new services. - Sets and implements policies, guidance, and processes in the Region, in conjunction with other pharmacy and organizational leaders, that ensure compliance with pharmacy laws, regulations, pharmacy business practices, and accreditation practices. Qualifications - Bachelors Of Science in Pharmacy - Doctor Of Pharmacy with an active license - 10 years of Pharmacy or Health-Systems experience - 7 years of leadership experience with a documented record of success in management - MBA, MHA, MPH or other related graduate degree or pharmacy residency in hospital pharmacy administration is preferred

• Proactively manage customer inquiries via chat to close deals and recommend additional products or alternatives based on deep inventory knowledge. • Manage and track customer delivery schedules by coordinating with third-party logistics (3PL) providers and the physical shop team to ensure timely fulfillment. • Act as the bridge between remote sales and the physical store to verify stock availability and ensure the customer’s expectations are met upon delivery or pickup. • You are empowered and required to make small-scale commercial judgment calls to resolve customer issues or save a deal on the spot rather than defaulting to escalation. • Maintain a daily log of unique cases and the specific decisions you made. These logs are reviewed during weekly 'All-Hands' sessions to refine business logic and team training. • Consistently request customer reviews after every successful deal to help the team maintain a target rating of >4.9 stars. • Handle all supporting administrative tasks, sales reporting, and documentation required for daily operations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Play & Competition Coordinator will provide on-site direction to seasonal event staff and volunteers as assigned. This position is remote work within the Pacific Northwest boundaries (Oregon, Washington, Alaska, Northern Idaho), with a preference for residence in the greater Portland metro area due to proximity to Section events and partner facilities. Key Responsibilities - Play Pathway Development: - Serve as the bridge between RecTennis, Junior Team Tennis, Junior Circuit, High School tennis, and Tennis on Campus. - Develop strategies to convert recreational players into structured competitive opportunities. - Partner with RecTennis leadership to create clear competitive on-ramps. - Junior Team Tennis (JTT): - Lead operational delivery of USTA Junior Team Tennis programming. - Recruit and support new and returning JTT teams and captains. - Coordinate scheduling, TennisLink setup, and match publication. - Serve as primary contact for JTT inquiries from players, parents, coaches, and facilities. - Support JTT Section Championships and advancement procedures. - Ensure compliance with USTA National and Section regulations. - Track participation growth and retention within JTT. - Act as Tournament Director for JTT Sectional Championship. - Junior & Entry-Level Competition Support: - Process tournament sanction applications and ensure compliance. - Support Junior Circuit growth and entry-level tournament offerings. - Assist with player selections and advancement procedures. - Maintain Serve Tennis administrative accuracy. - Tennis on Campus (TOC): - Recruit and support college club teams. - Assist with scheduling and TOC Sectional Championships. - Act as Tournament Director for TOC Sectional Championship and TOC Alumni Cup. - Provide education and leadership resources for club officers. - Event & Training Execution: - Support delivery of Junior Sectionals, Adult Sectionals, and team events. - Recruit, train, and oversee seasonal event staff and volunteers. - Assist in coordination of team events (as assigned). - Manage logistics for competitive player trainings and pathway programs. - Competition Administration: - Provide operational and administrative support for the Department of Competition events. - Support competition processes, such as but not limited to RFP, Certificate of Insurance documentation, and Tournament Feedback collection and tracking. - Maintain and update designated website pages. - Perform other duties as assigned by the Manager of Competition. Supervisory Responsibilities - Provides on-site leadership and coordination for seasonal event staff and volunteers as assigned. - This position does not include direct supervision of full-time employees. Internal Relationships - Reports directly to the Manager of Competition. - Collaborates with RecTennis leadership to develop conversion opportunities from recreational to competitive play. - Partners with Marketing on program launches, recruitment campaigns, and communication strategies. - Works with the Data Analyst to track participation metrics and performance indicators. - Coordinates with Accounting and Administrative Support on registration, event payments, and financial reconciliation. - Provides updates and reports to the Managing Director as requested. External Relationships - Tournament Directors (Junior, Adult non-league, and Junior Circuit). - Junior Team Tennis captains, coaches, and facility partners. - High School coaches and athletic directors. - College club leaders and Tennis on Campus officers. - Players and parents. - USTA National Competition and Junior Team Tennis staff (as appropriate). - Officials and event contractors. - Host facilities and site directors. - Community tennis partners and program providers. Key Performance Indicators - Participation & Growth: - Year-over-year growth in Junior Team Tennis registrations. - Growth in number of active JTT teams and host facilities. - Increase in Junior Circuit participation. - Growth in Tennis on Campus team registrations. - Measurable RecTennis-to-JTT conversion rates. - Operational Excellence: - On-time and accurate scheduling of JTT seasons. - Timely processing of tournament sanctions and Serve Tennis entries. - Accuracy in advancement procedures and player selections. - Successful delivery of assigned Section and competitive events. - Accuracy in administrative support documents and communication. - Pathway Development: - Implementation of new pathway initiatives annually (e.g., Rec-to-JTT Play Days, High School outreach efforts). - Increased retention of players within the competitive pathway year-over-year. - Stakeholder Experience: - Positive feedback from providers & Tournament Directors. - JTT captains and coaches. - College club leaders. - Players and parents. - Responsiveness to inquiries within established service standards. - Compliance & Governance: - Adherence to USTA National and Section regulations. - Minimal administrative errors in sanctioning, scheduling, and advancement. - Completion of required reporting to USTA National. Qualifications - Bachelor degree preferred or equivalent experience. - Preferred residence in the Greater Portland Metro area. - Proven strong organizational skills. - Proven strong communication skills. - Demonstrated ability of strong multi-tasking skills. - Ability to follow strict rules and regulations. - Knowledge of the Pacific Northwest preferred. - Knowledge of listed USTA Programs & Services preferred. - Strong computer skills. - Ability to work well with others. - Ability to work independently. - Availability to work frequent evening and weekend hours. - Reliable transportation and a valid driver’s license. Conditions of Hire - Must be able to pass background checks and Motor Vehicle check. - Must be able to prove authorization to work in the United States per our E-Verify vendor. - Must have the ability to be SafePlay approval and remain SafePlay approved throughout tenure at USTA PNW. - Must complete the required USTA SafeSport online education course. - Must sign USTA PNW Offer Letter, Employee Handbook, and all required policies and procedures as needed. Travel Demands - Travel across assigned areas to promote and develop programs, attend various events, meetings, and trainings as needed. Work Environment and Physical Requirements - This position will most likely be a mix of home-office and on-court environments. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - The USTA PNW will comply with the Americans with Disabilities Act, and all amendments thereto, as well as any similar state laws and regulations. - The USTA PNW will not discriminate on the basis of disability. - While performing the duties of this job, the employee is regularly required to talk, speak or hear. - The employee frequently is required to move around; use hands to finger, handle or feel; and reach with hands and arms. - The ability to carry out repetitive motions regularly. - The ability to lift and move awkward items from one location to another. - The ability to respond quickly to sounds and visual cues (such as alarms and/or safety concerns both on and off court). - The ability to move safely over uneven terrain or in confined spaces. - The ability to respond to dangerous situations. - The ability to work in extreme weather and indoor/outdoor conditions. - This position requires the ability to occasionally lift office products and supplies, up to 40 pounds. Compensations and Benefits - Compensation ranges between $23-$26 hourly based on the candidate's skills, qualifications, and relevant work experience. - Hourly Rate, Bonus potential, and Paid-Time-Off details included in Offer Letter or other communications from the Human Resources team. - 12 Annual Paid holidays each calendar year. - 401k eligibility per plan rules (up to 4% company match, after one year of employment) and/or ROTH 401k. - Opportunity to opt for Employer-Paid Employee Health, Dental, Vision insurance or buy-up plan per current standards and plan rules. - Eligible for life insurance, AD&D coverage, short-term and long-term disability per current standards and plan rules. - Eligible for additional benefits including: identity-theft protection, legal resources, health advocacy program, pet insurance, and other benefits as described in plan documents. - Opportunity to participate in flexible spending plans for healthcare and dependent care. - Employee and Career Development focus and assets provided to each employee. - Several discounted rates and products for employees including Columbia Sportswear, Nike, Adidas. - Employer-owned laptop/computer, cell phone, cell phone plan, printer, and other appropriate home office equipment provided by the employer. - On an ongoing basis, we will re-evaluate the layout of the position to best determine the needs the communities served and team requirements overall. Equal Opportunity Statement USTA PNW is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. USTA PNW is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.