• Lead day‑to‑day enterprise data operations to ensure reliability, accuracy, and availability. • Oversee MDM, data governance, data quality, and lifecycle processes across key domains. • Coordinate operational data activities across internal teams and external data partners. • Develop and lead data governance frameworks, including standards, stewardship, and policies. • Drive MDM strategy and execution, ensuring consistency and alignment across business units. • Ensure compliance with privacy, regulatory, and security standards (GDPR, CCPA, internal audit controls). • Serve as primary operational liaison with data vendors, service providers, and consulting partners. • Partner with business teams, IT, analytics, and leadership to align data initiatives to strategic needs. • Provide technical insight and evaluation while maintaining a leadership role. • Own enterprise data quality strategy, monitoring, and remediation processes.

• Set the enterprise education and training strategy for the team, and the Rev Cycle learner audience they serve, to be aligned to business goals, workforce planning, and future skills required • Engages key partners to foster and maintain strong collaborative relationships so that both the education team and the teams they serve can be successful • Operationalize measurement and report s for success metrics that tie learning to performance, mobility, and retention • Ensure that all education and training activities are in alignment with adult education best practices • Analyze current trends, industry direction, and adult learning theory research to help set strategy for areas of responsibility • Drive a continuous learning culture with leaders as sponsors, communities of practice, and performance support in the flow of work • Analyzes complex revenue cycle problems to extract educational components and provides direction in prioritization and implementation of appropriate educational strategies and tactics • Oversee organizational development projects and inter-departmental committees to determine revenue cycle education requirements that support a wide variety of business initiatives • Lead, coach and scale to build a highly effective team with a proven impact • Establish a coaching ecosystem and integrate learning into performance management and succession planning • Develop and manage operating budgets and control expenses within approved budget objectives

• Develop and implement quality improvement programs to enhance patient care and operational efficiency. • Analyze data to identify trends and ensure compliance with standards (e.g., JCAHO, CMS). • Lead multidisciplinary teams and report performance metrics to senior leadership. • Oversee regulatory and accreditation processes, ensuring UAMS meets institutional priorities and strategic goals. • Manage external benchmarking programs (e.g., Vizient, CMS, NDNQI, NHSN, US News & World Report, Leapfrog) and maintain clinical registries, ensuring accurate data submission and optimized reporting platforms. • Collaborate with IT and Informatics to design information systems that support quality initiatives and automate data collection processes. • Work closely with the CQO Office, Nursing, and Service Lines to provide oversight, identify gaps, and address strategic improvement objectives.

• Develop and maintain strategic relationships with key Trade customers • Management and oversight of partner activities to support sales, brand and marketing initiatives • Negotiate and complete distribution contracts including oversight and management of renewals, terms of sale, revenue recognition, payment/collections • Support processes to review and inspect channel partner facilities • Collaborate with Regeneron Regulatory, Finance and Manufacturing partners regarding supply chain issues • Responsible for developing long-term, productive relationships with industry relations and operations contacts at assigned accounts • Implement and monitor access, sales and Trade Relations strategies