Job Title: Specialist, Presales Operations Reports To: Senior Vice President, Operations Location: Flexible Date: February 20, 2026 Meridian IT Inc. is an award-winning MSP focused on Infrastructure and Platform Solutions and Managed Services for premise-based, private and hybrid cloud hosting for x86 and IBM Power environments. Our solutions encompass the full spectrum of IT infrastructure, platforms, contact center, and security solutions that help businesses thrive. Our Mission is to deliver and manage secure, reliable, and scalable IT infrastructures and platforms businesses need by transforming essential technology investments into long-term competitive advantages. With more than 45 years in business, Meridian IT Inc is wholly owned by Meridian Group International and is privately held. Position Summary The Presales Operations Specialist is a detail-oriented and proactive team member responsible for supporting Account Managers and Account Directors throughout the sales cycle. This role focuses on accurate execution of presales activities including CRM management, proposal support, internal coordination, and post-sales handoffs. As part of the Presales Operations team, this position helps ensure consistency, efficiency, and operational excellence across customer opportunities while developing foundational knowledge of presales workflows and tools. Duties and Responsibilities Sales & Presales Support - Create and manage opportunities in the CRM (e.g., Salesforce) following defined processes. - Manage incoming presales requests and ensure timely responses. - Support proposal, pricing, and SOW development using approved templates and guidance. - Apply standard discount guidelines and escalate non-standard pricing for approval. - Track renewals, recurring maintenance opportunities, and quote expirations. CRM & Pipeline Management - Maintain accurate account and opportunity data, including deal notes, SKUs, and pricing. - Monitor deal progress and flag missing or outdated information. - Support CRM data integrity and pipeline hygiene. Internal Coordination & Post-Sales Transition - Submit complete and accurate internal order documentation. - Assist with post-sales handoffs by ensuring required documentation is completed and shared. - Coordinate with Sales, Delivery, Finance, and Legal to gather information and resolve basic issues. Reporting & Support - Provide routine reporting on pipeline activity, proposals, and opportunity status. - Assist with QBRs and internal forecasting preparation. Additional Responsibilities - Follow established SOPs, templates, and workflows. - Handle confidential customer and company information appropriately. - Perform other duties as assigned. Qualifications and Requirements - Strong organizational and time management skills. - High attention to detail with a process-driven mindset. - Proficiency in Microsoft Office (Excel, Word, Outlook). - Basic experience with CRM systems (Salesforce preferred). - Strong written and verbal communication skills. - Ability to work effectively in a team-oriented environment. Education and Experience - Bachelor’s degree in Business, Operations, or a related field, or equivalent experience. - 2+ years of experience in sales support, sales operations, proposal coordination, or a similar role. Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is needed to support the Trust, Identity & Compliance vertical within the Specialist Organization. In this role, you will architect and validate Twilio’s most complex, highest-impact, multi-product opportunities by translating Twilio’s portfolio into secure, scalable, and executive-ready architectures. You will operate as the regional technical authority for your specialty, partnering tightly with Generalist Solutions Engineers (SEs) and Account Executives (AEs) while engaging Enterprise Strategists and Value Engineers to accelerate outcomes. You’ll also serve as a key bridge between GTM and R&D—codifying repeatable architecture patterns, elevating field capability, and influencing roadmap through formal interlocks. Responsibilities - Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems—often across multiple teams, regions, and lines of business. - Lead technical discovery, solution mapping, and validation strategy (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment. - Scope and validate architectures with emphasis on: - Identity verification and authentication flows (MFA, OAuth/OIDC, JWT, API-driven identity, step-up auth) - Secure-by-design architectures reducing fraud/abuse (signals, risk engines, rate limiting, secure enrollment) - Compliance and audit readiness (e.g., GDPR, DORA), data residency, and governance controls - Build and deliver exec/architect-ready presentations that communicate tradeoffs, implementation path, and long-term platform vision. - Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback. - Drive influence via Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms. - Act as a visible thought leader (internal/external) on trust, identity, security, fraud, and compliance trends—shaping Twilio’s point of view and technical narrative. Qualifications - Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support. - Track record building repeatable architectures/plays that scale across teams. - Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness. - Familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures. - Experience across multiple product areas within a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into unified solutions. Requirements - Experience working in an overlay or specialist presales capacity. - Experience collaborating with product on strategy, positioning, and roadmap. Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. Benefits - Competitive pay - Generous time off - Ample parental and wellness leave - Healthcare - Retirement savings program - And much more (offerings vary by location) Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. - Based in Colorado, Hawaii, Minnesota or Vermont: $160,500.00 - $200,600.00. - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $169,400.00 - $211,700.00. - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $178,300.00 - $222,800.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application Information Applications for this role are intended to be accepted until March 31, 2026, but may change based on business needs. Company Description Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior/Principal Presales Cloud Solution Architect plays a pivotal role in driving cloud‑led business growth by designing compelling and scalable multi‑cloud architectures across GCP, Azure, and AWS. The role involves working closely with sales teams and engaging directly with customers to understand their business objectives, define cloud strategy, and shape complete end‑to‑end transformation designs. It also includes leading advisory efforts by recommending IT modernization roadmaps, defining platform‑engineering models, and establishing automation frameworks that incorporate DevSecOps and SRE practices. In addition, the architect is responsible for shaping and delivering solution responses for RFx submissions, ensuring the technical approach is clear, competitive, and aligned to customer needs. - Define enterprise cloud strategy and target-state architecture, covering capability uplift, adoption frameworks, modernization patterns, and future‑state operating model design. - Develop multi-year transformation roadmaps aligned to business priorities, value drivers, and measurable outcomes. - Design Cloud discovery and assessment, 7R classification, dependency mapping, and business case creation anchored in measurable outcomes. - Build comprehensive financial models- TCO/ROI projections, migration cost modelling, and multi-year cloud investment forecasting. - Architect cloud Landing Zones across GCP, Azure, and AWS, integrating identity, networking, governance, policy management, and security guardrails. - Define reference architecture including IaC standards, reusable Terraform modules, and automation patterns. - Define migration waves, tooling integration, orchestration workflows, and governance structures ensuring predictable, high‑quality migration outcomes. - Develop Transition & Transformation (T&T) plans for large-scale multi-phase programs. - Drive infrastructure-led app modernization, designing container platforms (AKS/EKS/GKE) and implementing SRE principles (SLIs, SLOs, error budgets). - Architect reliable, automated platform engineering ecosystems that accelerate delivery and operations. - Design multi-cloud CI/CD ecosystems, pipeline topology, artifact workflows, and automated release strategies. - Define DevSecOps integration patterns across compliance, governance, and quality gates. - Build and structure business cases and pricing models to support solution justification and commercial alignment. - Collaborate seamlessly with Delivery teams to finalize statement of work, secure necessary approvals, and ensure smooth handover for execution. - Provide strategic guidance on AI-led operations, predictive intelligence, cloud-native digitalization, FinOps, SRE, container platforms, cloud self‑service, and multi-cloud orchestration tooling. - Lead client orals, value workshops, architecture reviews, and executive briefings to shape cloud transformation deals. - Prepare and deliver capability presentations, solution narratives, and differentiated value propositions. - Collaborate with hyperscalers and technology partners to bring innovation, new capabilities, and co-sell alignment. - Work closely with cloud vendors/partners for new technology adoption and continuous capability uplift of delivery and presales teams. Qualifications - 15+ Years IT experience with at least 5 years in Cloud Solutioning. - Proven leadership in cloud transformations, platform engineering, and managed services opportunities. - Expertise in hybrid cloud platforms including GCP, Azure, AWS. - Proficient in engineering IaaS, PaaS, middleware platforms, container ecosystems, and AI/ML workloads across public and private clouds. - Strong architecture experience in networking, Kubernetes, serverless, integration, and data platforms. - Understanding & Knowledge of ITSM flow, IT Observability (Azure Monitor, CloudWatch, GCP Ops Suite, Prometheus), AIOps tools. - Strong understanding of ITIL v4, SRE practices, operational models, SLIs/SLOs, and cloud operations governance supporting design of resilient, observable, and efficient cloud platforms. - Integrate FinOps principles into solution architecture to drive transparency, cost optimization, forecasting accuracy, and consumption‑aligned financial governance. - Good at engaging CXOs and senior leadership through clear, outcome‑driven communication. - Adept at translating complex, multi‑cloud architectures into clear, compelling narratives. - Strong leadership presence with a proven ability to guide cross‑functional teams, drive collaborative solutioning. - Google Cloud Professional Certified | Microsoft Azure Expert/Architect | AWS Professional Certified. - Certified Kubernetes Administrator (CKA) and Certified Kubernetes Security Specialist (CKS). - Certified FinOps Practitioner / FinOps Professional. - ITIL v4 Certified | TOGAF Certified. Requirements - The base compensation range for this role in the posted location is: $94,248 - $215,050. - Compensation may vary based on multiple factors including geographic location, education, qualifications, certifications, relevant experience, skills, seniority, performance, market considerations, and internal pay equity. - In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions. Benefits - Paid time off based on employee grade (A-F): Vacation: 12-25 days, Company paid holidays, Personal Days, Sick Leave. - Medical, dental, and vision coverage (or provincial healthcare coordination in Canada). - Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada). - Life and disability insurance. - Employee assistance programs. - Other benefits as provided by local policy and eligibility.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Iron Mountain is seeking a Pre-Sales Solution Development Specialist (SDS) to support national and enterprise accounts. The ideal candidate will have 4+ years of experience in outsourced document imaging, digital capture services, technical solution design, and subscription software sales for teams within an Enterprise organization. The SDS position is a remote position. What You'll Bring: - Technical Subject Matter Expertise: Ability to communicate a clear understanding of modern and historical Enterprise technology regarding: - Document imaging - Indexing capture processes (manual and electronic) - Content repository management - Data protection and archiving solutions - Presentation and Communication: Responsible for understanding, designing, and positioning Iron Mountain digital solutions. Partner with the sales organization to: - Gain an understanding of customer’s technical and business challenges - Architect, demonstrate, and position solutions - Proven ability to advance sales: Assist the sales organization to advance customer engagements by: - Setting expectations - Positioning value - Providing solution design Responsibilities: - Scoping and Solution Design across the Iron Mountain Digital portfolio - Understand customers' physical and digital information environment and identify challenges - Provide problem solving as it relates to Iron Mountain services - Provide solution configuration recommendations, architectural diagrams, quote/schedule/contract/SOW creation, modification and support - Present solution overviews and demonstrations - Answer sales teams' questions and provide training as needed - Support technical portion of RFPs and RFQs - Exceed assigned pipeline and quota achievement KPIs: - Number and size of opportunities supported - Solution Designs and successful customer business outcomes - Bookings supported - Revenue achieved for digital solutions Qualifications - 4+ Years of experience and/or certifications in at least 2 of the following primary disciplines: - Experience in solution development, pricing, and demonstrating scanning, outsourced imaging services - Experience in indexing technologies, manual (offshore and onshore) and digital (OCR, ICR, ML, HITL) - Content Services, Workflow, Business Process Management, and Information Governance - Cloud SaaS experience in the content services platform and information management market - Knowledge in data recognition/analysis technologies and their use in Machine Learning, Data Analysis, Artificial Intelligence, Cognitive Neural Networks, ECM-solutions, Document Management - Background and proven experience of consultative solution approaches, pre-sales process, and technology-focused solution selling Requirements - Ability to team effectively internally at Iron Mountain and externally with customer personnel - Excellent written, oral, and presentation skills - Strong interpersonal, planning, and analytical skills - Self-motivated with a strong drive to seek information and support in succeeding - Ability to make decisions and think in broad terms, considering the impact on the entire company - Understanding of security, backup, recovery, and data protection applications - Enterprise data archiving techniques and applications Company Description At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. - We proudly partner with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. - We welcome unique contributions and encourage growth in a supportive culture.