A Kiteworks Senior Sales Engineer is deeply technical with excellent customer skills and is committed to solving prospects' and customers' problems and pain points using a consultative approach. When deploying enterprise software, you are the guru; a track record of happy, referenceable customers can demonstrate this. They appreciate your technical acumen and your diligence: no details about a customer project can get by you. As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation to Customer Success. You will engage with prospects to help them understand the solutions Kiteworks can provide an organization. Location: ​Mid-Atlantic Region What You'll Do - Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing Kiteworks - Provide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls, and onsite visits. - Drive the pre-sales process to close business and increase the dollar value of the PO through a consultative and collaborative approach with the prospect. Document success criteria and ensure all business requirements are met using the application - Consult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirements - Support Account Management, Marketing, Customer Success, and customers to ensure newly released features are understood & how they might increase the value of existing installations - Document market feedback and collaborate with Product Management to ensure future iterations of the Kiteworks platform fit our clients' business needs - Provide product responses for RFPs/RFIs. Own the process from start to finish What You'll Bring - Degree in Computer Science, Mathematics (or equivalent), or 7 years of relevant experience - Experience with High-Level Architecture Design, Networking, and Security - Familiar with MFT, File Transfer, Networking, Security, Middleware, or B2B solutions - Protocols: SFTP, FTPS, HTTPS, S3, AS*, and other file transfer protocols - Hands-on development experience with some of the following: JavaScript, Python, PHP, XML, SQL, SOAP, REST APIs - Knowledge of enterprise security standards like: SAML, LDAP(S), SSO, Syslog, SIEM, HSM - Experience with EDI (Electronic Data Interchange), EAI (Enterprise Application Integration), and SOA (Service Oriented Architecture) - Strong analytical skills and keen analytical prowess - Experience in matching customer requirements to a given solution and managing the Proof of Value (PoV) process to sell the solution - Problem-solving skills - Ability to work independently and as part of a team - Effective communication skills, encompassing active listening, public speaking, presentation skills, and written expression - Capability and self-motivation to learn new technologies - Ability and willingness to travel occasionally. - Must be located in Mid-Atlantic Region The Values That Define Us - Execution – We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers. - Transparency – We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do. - Integrity – We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through principled, reliable actions. Compensation Range: - Annual Base Salary Range: $130,000 – $150,000 - Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses.The base pay range is subject to change and may be modified in the future. Job Benefits - Medical: Three Cigna plans (PPO250, EPO, HDHP3300); employees pay 10% of premiums for the PPO and EPO plans and no premium contribution for the HDHP plan. - HSA: Company contributes $1,200–$2,400/year for HDHP enrollees - Dental & Vision: Fully employer-paid (Cigna/EyeMed) - FSA: Healthcare FSA ($3,400) and Dependent Care FSA ($7,500) - 401(k): 100% match on first 75% of deferred compensation, capped at $5,000; immediately vested - Life & Disability: Fully employer-paid; BasicLife/AD&D (1× salary up to $200K), STD (60% salary for non-CA employees and 20% for CA employees up to $2,500/week), LTD (60% salary up to $12,500/month) - Parental Leave: 8 weeks for non-birthing parents;16 weeks for birthing parents (100% base salary) Job Benefits - Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses. The base pay range is subject to change and may be modified in the future. - Comprehensive Medical plan and 100% paid Dental and Vision coverage for employees and dependents. - 100% paid Life/AD&D, STD and LTD coverage for employees - Option of Health Savings Account (HSA) or Flexible Savings Account (FSA) - Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off - 401k match program - Referral Bonuses - Stock equity -- every employee is granted stock options when they walk in the door Commitment to Equal Opportunity & Inclusion Kiteworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. Other Requirements Ability to meet Kiteworks, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings: Kiteworks Background Check: This position requires passing the Kiteworks background check upon hire/transfer and every two years thereafter. Please note that this role is open to individuals who already have U.S. work authorization. Visa sponsorship is not available for this position.

• Help customers understand the value of Cribl during the sales process • Demo the product and answer customer questions during initial sales calls • Support customers during proof of concept sessions • Document interesting use cases in blog posts and product documentation • Up to 30% Travel • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

• Work in tandem with Direct Sales Team, Product, and Professional Services to develop customized environments to help address prospect scenarios during the sales process • Contribute and/or lead prospect specific inquiries/scoping projects around implementation, nCino Support models, technical configuration, security, and/or data integration • Perform detailed analysis of technical requirements during sales cycle • Demonstrate implementing Salesforce.com security including roles, profiles, sharing rules, workflows and groups within an nCino demonstration environment • Demonstrate creating Salesforce.com custom objects, fields and editing page layouts within an nCino demonstration environment • Demonstrate creating Workflow and Approval Processes within an nCino demonstration environment • Create dashboards and reports to represent prospect specific data • Load or export data via the Apex Data Loader and other tools • Lead training webinars for internal nCino to explain recent release functionality, demonstration environment configuration and behavior • Maintain training materials for new hires to help get them up to speed on the internal demonstration environment • Collaborate with other members of Pre-sales to understand prospect’s technical requirements and specific needs based on demonstrations and conversations

• Own the entirety of the deployment phase, including the development of detailed project plans, defining critical milestones, and proactively mitigating risks to ensure a successful deployment • Serve as the main point of contact for deployment activities, leading regular project status meetings, aligning resources (e.g., Sales, Marketing, Product, etc), and communicating progress, risks, and deployment status • Act as a resource for analyzing implementation trends, potential bottlenecks, and translating data into clear, actionable insights for both internal teams and external stakeholders. • Actively identify areas for improvement in our existing deployment methodologies, develop and document best practices and standardized playbooks, and implement scalable solutions to ensure a smoother, faster onboarding experience for all future clients • Develop a strong understanding of the product, the persona of customers, the reason for investment, and how this maps back to the customer lifecycle