nCino, Inc.

• Lead planning, design, development, and testing of enhancements to nCino Integration Gateway (IG) • Support client and internal nCino stakeholder integration objectives • Troubleshoot production issues and make solid code and service architecture decisions • Mentor colleagues through hands-on collaboration • Incorporate user feedback into UI/UX/product decisions • Provide input on architectural decisions and guide best practices • Help choose technologies and tools for projects • Design code aligned with overall service architecture • Improve the automated testing practices • Collaborate with cross-functional teams for launch and release plans

• As a Strategic Account Manager, you will serve as the senior executive covering the most strategic IMB enterprise accounts in the Midwest territory. • Leverage existing relationships with executives and business unit leaders to understand their unique company challenges and to influence their perspective of nCino solutions. • Create, identify and close sales for a specific set of named IMB accounts. • Expand nCino presence within existing enterprise clients by maintaining relationships with key client stakeholders and partnering with nCino’s Customer Success team. • Thoroughly understand mortgage operations within your designated IMB customers and navigate the organization to identify opportunities to extend the nCino solution. • Use a consultative sales approach to identify client needs and use detailed knowledge of the nCino solution and the Salesforce.com platform to challenge customers. • Develop plans and resource requirements to drive our existing customers to upsell and add new products. • Analyze and measure account plans for customer and company success.

• Serve as the primary liaison between clients and the technical team, translating business requirements into solution designs and detailed functional specifications to drive measurable business value within the scope of the project. • Escalate program-related issues and concerns promptly and professionally to maintain project momentum and ensure customer satisfaction. • Utilize knowledge of the banking industry and nCino best practices to offer strategic consulting to customers. • Provide insight on industry trends and regulatory requirements to help clients stay ahead of the curve. • Identify innovative and efficient solutions to complex problems, enhancing the value and impact of nCino implementations. • Conduct benchmarking and analysis to recommend best practices and improvements. • Demonstrate expertise in the nCino product, including its technical functionality and high-level data model. • Guide customers in leveraging the product's capabilities to meet their specific needs and objectives, ensuring optimal utilization and satisfaction. • Conduct in-depth product demonstrations and training sessions to showcase nCino's features. • Provide ongoing support and troubleshooting to address any issues that arise and advocating internally for product gap resolutions on behalf of customers. • Drive the vision and adoption of nCino across financial institutions (FIs) by fostering relationships with key stakeholders at all levels, from executives to individual contributors. • Champion the benefits and features of nCino to encourage widespread adoption. • Provide comprehensive project status updates and risk assessments to peers and senior management. • Prepare detailed reports and presentations that highlight project progress, potential risks, and mitigation strategies. • Deliver clear, actionable insights that facilitate informed decision-making. • Ensure transparent and consistent communication across all project stakeholders, fostering a collaborative environment. • Utilize project management tools and methodologies to track progress and manage resources effectively. • Deploy change management principles to support customers’ adoption and seamless transition to nCino products. • Ensure all project activities are aligned with strategic objectives, maximizing customer engagement and deliverables are met on time and within budget. • Apply a thorough understanding of agile principles and nCino project methodology to ensure adherence to best practices. • Lead the implementation of efficient and effective processes that drive successful project delivery and continuous improvement. • Serve as the primary contact and advisor for SI partners delivering nCino solutions, providing guidance and ensuring alignment with project goals. • Address customization requests by conducting and presenting tradeoff analyses to customers, supporting informed decision-making. • Ensure that SI partners deliver high-quality solutions that meet nCino standards. • Conduct regular status meetings with the project team to review progress, prioritize tasks, and address any issues. • Maintain a detailed project schedule and ensure all team members are aware of their responsibilities and deadlines. • Provide training, support, and guidance to end-users, ensuring they are equipped to effectively utilize the software solution. • Conduct workshops and create comprehensive documentation to facilitate user adoption and proficiency. • Offer ongoing support to address any issues and ensure continuous improvement. • Utilize training materials and user guides to help end-users navigate the software effectively. • Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. • Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working. • Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

• Support the implementation process team of a client’s products and services • Work across cross-functional teams, focused on delivering new or upgrading existing products • Research, collate VOC, aggregate market data, mine usage analytics, and present results to Sr. PMs and designers • Plan, draft initiatives and epics for handoff to Sr. PM • Perform effective knowledge transfer to the engineering team • Track adoption via usage analytics, support feedback, and CSM sentiments from customers • Leverage AI and machine learning capabilities to enhance product decision-making and identify customer behavior patterns

• Leads installations of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. • Senior member within team supporting clients with managing initial access, map, and transfer data, create process documentation, and train or coordinate training for client users. • Troubleshoots complex client issues as they arise. • Dynamically solutions using Salesforce declarative automation and data integrity tools when configuring or extending nCino, as well as articulates trade-offs. • Significantly influences fit/gap, as well as provides detailed LOE for all configuration and custom options based on hands-on experience or proof of concept (POC). • Assists in proactively avoiding potential downstream issues in design with thorough knowledge of nCino data model, intended functionality, and automation points. • Has ability to remediate non-PDI technical issues. • Provides wholistic solutions for UX and application security using nCino and Salesforce tools for optimal performance. • Understands and articulates value of strategy, Application Programming Interface (APIs), and best use of tools for versioning, deployment, and release management. • Possesses understanding of common integrations, tools used, nCino impact, and APIs and specializes in one area. • Promote cross-team collaboration focused on delivering product configuration for the end-user. • Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth. • Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. • Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working. • Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

• Lead, mentor, and develop marketing managers and senior professionals across field marketing, events, and demand capture functions, driving team performance through strategic coaching, performance management, and talent development to build high-performing regional marketing capabilities. • Set short- to mid-term strategic priorities for the regional marketing sub-function, translating global marketing objectives into actionable regional plans that deliver measurable pipeline contribution and revenue impact. • Own and execute nCino’s regional conference and events portfolio, including corporate-hosted events and third-party conferences, ensuring alignment with global objectives while maximizing ROI, attendee engagement, and pipeline generation. • Drive regional marketing strategies including MQL conversion, targeted nurture campaigns, account-based marketing programs, and business development execution that accelerate qualified leads through the sales pipeline. • Partner with the Director of Performance Marketing to ensure seamless handoffs from demand generation to regionally focused conversion programs, establishing clear KPIs, attribution models, and operational processes across pipeline stages. • Collaborate with sales leadership and Product Marketing to implement global go-to-market directives, designing field marketing strategies tailored to regional market segments and ensuring messaging and tactics resonate with each audience’s unique needs and buying behaviors. • Work alongside regional marketing peers to share strategies, assets, and best practices, contributing to the development of scalable programs that can be adapted across markets. • Own budget planning and resource allocation across regional marketing functions, demonstrating financial accountability while optimizing spend efficiency, ROI, and pipeline contribution. • Establish operational excellence through standardized processes, role frameworks, and project management discipline across field marketing, events, and conversion programs, while ensuring compliance with regional privacy regulations. • Leverage marketing automation, CRM analytics, and attribution modeling to measure program performance, provide data-driven insights to senior leadership, and continuously refine regional strategies based on conversion metrics and pipeline outcomes. • Drive innovation in event formats and field marketing tactics, incorporating emerging technologies, virtual and hybrid experiences, and creative engagement strategies that differentiate nCino in the competitive financial services market. • Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors. • Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a Principal Product Specialist you will use your banking expertise and work closely with banks and financial institutions to innovate financial services. You will lead the solutioning for business challenges and present and demonstrate the value of the nCino platform. Responsibilities - Be a Trusted Advisor to prospects and clients by leading presales conversations, presentations and solutioning around nCino-specific capabilities - Be a Solution Consultant and conduct deep-dive discovery sessions with prospects to identify solutions for key business challenges and highlight the strategic value of the nCino platform - Be a Thought Leader and provide subject matter expertise as it relates to credit, lending, and the banking and financial services sector - Be a Solution Specialist and lead detailed product presentations and demonstrations and handle questions regarding functional capabilities while demonstrating the value of the nCino solutions - Be a Team Player by working in tandem with colleagues of the PreSales, Sales, Product, Partners and Customer Success teams - Bring your A-Game and configure the nCino solution and expand your technical knowledge to translate user stories into technical requirements and tailor product demonstrations to highlight nCino’s value to prospects and clients Qualifications & Skillsets - 6+ years of experience in banking/financial services, or a Fintech Presales role - Proven ability to build strong rapport with prospects and clients across multiple cross-functional teams, especially in a fast-paced Sales environment - Exceptional communication and professional presentation skills with the ability to present, engage and persuade in front of large groups and senior audiences - Ability to respond quickly to complex scenarios and adapt to change - Fluent in French and English - Ability to travel in the EMEA region Desired Candidate Skills - Proven industry expertise, having worked with Loan Origination platforms - Extensive knowledge in areas of loan origination workflows, credit risk management or regulatory requirements specific to lending - Experience using and/or configuring Salesforce Travel Requirement - Position requires up to 75% travel If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

• Lead prospect specific inquiries around nCino specific functionality as it relates to the direct user audiences. • Perform detailed deeper dive product demonstrations. • Lead both remote and in person demo conversations with poise and authority. • Responsible to give and receive positive and constructive feedback to ensure continuous improvement of demo scenarios. • Provide Subject Matter Expertise as it relates to the lending and banking environments, and current economic trends. • Lead training webinars for internal nCino to explain recent release functionality. • Maintain training materials for new hires to help get them up to speed on the internal demonstration environment. • Collaborate with other members of Pre-Sales to understand prospect’s technical requirements and specific needs based on demonstrations and conversations. • Provide feedback on the demo environment to match industry expectations.

• Act as a Trusted Advisor to prospects and clients by leading presales conversations, presentations, and solutioning focused on nCino capabilities • Conduct in-depth discovery sessions with prospects to identify solutions for key business challenges and demonstrate the strategic value of the nCino platform • Serve as a Thought Leader and subject-matter expert on credit, lending, and the banking and financial services sector • Lead detailed product presentations and demonstrations, address functional capability questions, and illustrate the value of nCino solutions • Collaborate closely with colleagues across PreSales, Sales, Product, Partners, and Customer Success teams • Configure the nCino solution, translate user stories into technical requirements, and tailor product demonstrations to highlight nCino’s value to prospects and clients

• Manages a team of software engineers • Evaluates drafts of design for software enhancements and new products including cloud-based or internet-related tools • Prepares and presents reports outlining the outcome of projects • Selects, develops, and evaluates project team to ensure efficient operations • Develops and implements roadmaps, resourcing, project scheduling and oversight, and process improvements for team and function • Identifies gaps and sets technical strategy for the team • Participates in cross-functional initiatives and leadership meetings • Drives the evolution of engineering standards and practices across the department • Provides technical guidance and mentoring to engineers, identifying individual growth needs for engineers • Accomplish results through professional employees by setting project timelines, priorities based on project objectives, and oversight of ongoing assignments • Attract, select, and retain high-level talent through active participation in performance management and professional development of team members • Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization • Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality • Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.