• Lead Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives • Ensure teams consistently follow Scrum, SAFe, or agile hybrid practices while adapting appropriately to team maturity and organizational needs • Support sprint execution by promoting focus, accountability, and delivery of committed work • Track team progress using Agile metrics and dashboards (velocity, burndown/burnup, cycle time, throughput) • Coach team members and leaders on Agile best practices, servant leadership, and continuous improvement • Identify delivery risks and inefficiencies and drive mitigation plans through team collaboration • Support team scaling efforts across multiple Scrum teams when applicable • Actively identify and remove blockers impacting team delivery • Escalate risks and dependencies appropriately and proactively manage cross-team coordination • Maintain visibility into delivery challenges and ensure leadership is informed with actionable insights • Partner with Product Owner(s) to ensure backlog readiness, clear acceptance criteria, and prioritized work • Facilitate alignment between delivery teams and business stakeholders on scope, timelines, and expectations • Drive transparency through reporting, roadmap coordination, and regular delivery status updates • Facilitate retrospectives and ensure improvement actions are documented, tracked, and completed • Support adoption of Agile tooling and standardization (Jira, Azure DevOps, Confluence, Lucid, etc.) • Contribute to organizational Agile maturity by mentoring junior Scrum Masters and supporting Agile governance

• Lead and facilitate all Scrum activities (Sprint Planning, Daily, Review, Retrospective). • Remove obstacles facing the team and ensure work continuity. • Support teams in implementing Agile best practices. • Coordinate with Product Owners and stakeholders. • Monitor work progress and key performance indicators (KPIs). • Improve team performance and increase adherence to the methodology. • Design and implement system and application integration solutions. • Develop and manage integration interfaces using APIs and the Apigee platform. • Integrate enterprise and complex systems. • Analyze and transform integration requirements.

• Diseñar, desarrollar y mantener flujos de trabajo Ágiles y tableros de Jira adaptados a las necesidades específicas de desarrollo del equipo. • Comprender y analizar los requerimientos de entrega, asegurando que el backlog esté sano y que los tickets de Jira reflejen con precisión el estado actual del desarrollo. • Asistir en la recopilación y documentación de requerimientos de usuario, enfocándose específicamente en el refinamiento de user stories, criterios de aceptación y técnicas de estimación. • Preparar reportes de sprint, gráficas de velocidad y resúmenes ejecutivos para proporcionar visibilidad sobre el desempeño del equipo y las líneas de tiempo del proyecto. • Liderar todas las ceremonias ágiles, incluyendo Daily Stand-ups, Sprint Planning, Retrospectivas y Backlog Refinement. • Mantener una estricta higiene en Jira, asegurando que todos los tickets tengan las versiones de corrección (fix versions), componentes, etiquetas y estatus actualizados para evitar información obsoleta. • Facilitar el ciclo completo de vida de un sprint, desde el alcance inicial hasta la entrega final y el análisis post‑mortem. • Adherirse a metodologías ágiles de alta calidad, garantizando que el equipo entregue las funcionalidades comprometidas a tiempo y dentro del alcance. • Trabajar con los equipos de arquitectura y DevOps para asegurar que las integraciones de Jira (como GitHub y los triggers de despliegue en GCP) funcionen correctamente para un seguimiento automatizado. • Contribuir a las iniciativas de mejora de procesos, identificando cuellos de botella en el flujo de trabajo e implementando soluciones “lean” para aumentar la eficiencia.

• Manage the end-to-end delivery, testing, and release of Access and Intrusion products, coordinating with R&D, engineering, product management, supply chain, compliance, third-party partners, support, and marketing. • Estimate, plan, and schedule project timelines. • Organize and facilitate project kick-off, stand-ups, sprint planning and review meetings. • Identify and manage dependencies, risks, and issues. • Provide clear visibility of project schedules, status, resources, and costs to stakeholders. • Escalate issues and blockers in a timely manner. • Manage communication with third-party partners. • Facilitate team meetings and drive decision-making. • Contribute to the ongoing improvement of Agile and project management processes. • Hold teams accountable for their deliverables and commitments; serve as an escalation resource and help to remove obstacles and facilitate decisions as needed. • Collaborate with Product Owners and stakeholders to set priorities. • Guide and motivate Kanban teams to deliver value. • Provide regular reporting, including weekly, monthly, and quarterly status updates and KPIs.