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Project Manager II (MAE)
Location
United States
Posted
98 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Project Manager II (MAE)
Coastal
Project Manager II (MAE) We are looking for a Project Manager II to help us support our continued growth.The Project Manager is responsible for leading a project’s delivery team through the successful delivery of all projects. Project Managers may be managing one or more client engagements at the same time. They manage Coastal Cloud resources and interface with client members to most effectively meet budget, delivery and customer satisfaction goals. They manage risks and resolve issues via regular status meetings with the project team and all stakeholders. The size of these engagements may range between $100,000 - $500,000, include up to two workstreams, and up to (10) team members. Role Responsibilities: - Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully. - Ensure all team members understand their role and delegated tasks on the project - Empower each team member by enabling, mentoring and delegating tasks for their success - Manage the client relationship throughout the engagement to build and maintain a strong customer relationship. - Continually assess people, process and technology risks and adjust project plans to address them accordingly. - Proactively manage risks and issues and the communication upwards both internally and with client to ensure that project KPIs are defined and baseline metrics are recorded - Provides mentoring and guidance to Coastal Cloud project team members and maintains accurate metrics of performance throughout implementations - Leverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client management - Leverage your solid understanding of the Salesforce product suite and project understanding to validate with the team members key design options and assist in presenting/representing proposal solutions to all levels of client management - Set up and maintenance of tools to track overall project execution including Project Plan, Forecast accuracy, TaskRay set up and execution, Risk & Issue log - Responsible for proper close out of the project including CSAT review - Support change management initiatives and overall Coastal Cloud best practices - Travel with client or project team as needed Experience/Skills Required: - Minimum five years of full life-cycle Salesforce implementation experience as Project Manager, providing strong leadership and delivery oversight - Strong client management and communication skills, ability to interface with high-level internal and external stakeholders with a focus on building trust and collaboration - Minimum of an active Salesforce Administrator or other Salesforce certification required - Ability to maintain oversight and organization of multiple mid to large level projects ranging in duration, size, and budget with multiple workstreams in the Salesforce ecosystem - Exposure to Multiple Salesforce Clouds and integration with additional SaaS platforms - Exceptional writing and presentation skills, ability to lead high-level stakeholders in technical discussions and project oversight - Ability to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycle - Work with leadership to follow up with client (and/or internally) to communicate and execute mitigation plan - Must have full-time permanent US work authorization - Note – Determination of I, II, III will be based upon the candidates previous relevant experience and depth of skills, and will be determined through our skills interview process Additional Preferred Experience/Skills: - Bachelor’s Degree preferred, or equivalent experience - PMP Certification - Salesforce Administrator Certification preferred Why Coastal, and what we offer: - Flexible working hours with an emphasis on a life-work balance (in that order!) - Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY - Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage - Competitive quarterly bonus opportunities - Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses - A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more - Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events. - Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance - Opportunities for accelerated growth, networking, and career guidance and support - Trust, transparency and respect across all levels of the company Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Senior Project Manager (FINS) We are looking for a Senior Project Manager to help us support our continued growth.The Project Manager is responsible for leading a project’s delivery team through the successful delivery of all projects. Project Managers may be managing one or more client engagements at the same time. They manage Coastal Cloud resources and interface with client members to most effectively meet budget, delivery and customer satisfaction goals. They manage risks and resolve issues via regular status meetings with the project team and all stakeholders as well as internal escalation paths and support systems. Role Responsibilities: - Leads delivery teams, drives desired professional behaviors and motivates the team to the highest levels of performance, ensuring that team resources have the best conditions to perform successfully - Leads large-scale and enterprise level Salesforce implementation projects, ranging in size and duration, with a focus on complex engagements with multiple workstreams - Manages and builds the client relationship throughout the engagement, fostering trust, collaboration, and partnership growth - Leverages a deep understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client management - Validate Statement of Work and technical solution, defined by Solution Architect, meets - client business goals and objectives and monitors work against the solution as project progresses; ensuring remaining budget covers remaining scope. - Create, maintain, and own the risk register, identifying potential people, process, and technology risks, adjusting project plans and escalating communications to address them proactively - Ability to identify, build and present Change Orders in partnership with the Solution Architect (scope) with minimal oversight from Account Engagement Manager or Director - Create and manage a Resource Plan; adhering to budget and expected team member allocations while assigning work in a way that maximizes contribution margin. - Understand Project ROI and KPIs; work with the Solution Architect to collect customer success stories, report against value and drive to 5/5 CSATs - Strong adherence to the standards, templates, and processes set by Coastal Cloud, leveraging company project management tools to manage work and budget. Support continuous delivery process improvement across the team. - Manage project payments through team timesheet review and approval, invoice approval, and escalation of concerns or delays. - Provides mentoring and guidance to Coastal Cloud project team members and maintains accurate metrics of performance throughout implementations - Travels with client or project team as needed Experience/Skills Required: - Minimum seven years of full life-cycle Salesforce implementation experience as Project Manager, with experience providing strong leadership and delivery oversight on complex and enterprise-level engagements - Strong client management and communication skills, ability to build relationships with high-level internal and external stakeholders with a focus on building trust and collaboration - Ability to maintain oversight and organization of multiple large level projects ranging in duration, size, and budget with multiple complex work streams in the Salesforce ecosystem - Exposure to Multiple Salesforce Clouds and integration with additional SaaS platforms - Exceptional writing and presentation skills, ability to lead high-level stakeholders in technical discussions and project oversight, providing guidance and building trust - Ability to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycle - Direct employee management experience - Must have full-time permanent US work authorization Additional Preferred Experience/Skills: - Bachelor’s Degree preferred, or equivalent experience - Experience with Salesforce IT Project Implementation - PMP Certification - Working knowledge of the Coastal Cloud project management tools: Lucid, Tableau, Google suite (slides, sheets, documents), Accorto (budget management), TaskRay or Jira, resource allocation/forecasting Why Coastal, and what we offer: - Flexible working hours with an emphasis on a life-work balance (in that order!) - Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL, Tyson’s Corner, VA & Lexington, KY - Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage - Competitive quarterly and annual bonus opportunities - Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses - A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more - Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events, and the Holiday Party to Top All Holiday Parties - Quarterly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance - Opportunities for accelerated growth, networking, and career guidance and support - Trust, transparency and respect across all levels of the company Coastal Cloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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