• Provide claims service via various channels to policyholders and third-party customers • Investigate and resolve medical bills associated with first party injuries in the most complex PIP states • Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures • Seek guidance from team members to resolve issues and identify appropriate issues for escalation • Provide mentoring and training to less experienced First Party Casualty Adjusters • Partner with and/or directs vendors and internal business partners to facilitate claims resolution • Contribute to business goals, performance metrics, and effectively uses tools & technology

Are you ready to take your insurance career to the next level with the potential to earn six figures? Do you thrive in a competitive sales environment , making a minimum of 30 outbound calls per day where warm, qualified leads are provided? Are you motivated to help people make informed decisions about solutions that address their insurance needs? Do you understand the importance of responsiveness and being proactive when people request a call or quote from an advisor? If so, we want to hear from you! At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this. This is a US-based position that requires either a 220 or 20-44 License. What We Offer: - Six-figure earning potential - Highly competitive sales environment with pre-qualified leads - Inbound calls and preset calendar appointments with prospective clients from Fortune 500 companies - A support system designed to help you succeed in maximizing your earnings - Stay informed about your position in the sales rankings with our transparent team performance scorecard. Easily track key metrics such as the number of calls made, call duration, new policy sales, and retention rates, all of which highlight how your efforts contribute to success. The scorecard provides a clear measurement of your performance. What You Bring: - A comprehensive understanding of Property & Casualty (P&C) products, carriers, and pre-underwriting knowledge - Highly responsive and proactive skills in handling inbound calls and appointments - The ability to effectively guide prospective clients in making informed decisions about their insurance needs - The drive to be proactive and assertive, especially between calls and appointments, by reaching out to prospective clients who have requested quotes - Strong communication and responsiveness in following up on requests for information or quotes - Proven ability to multitask effectively, managing inbound calls, scheduling appointments, responding to urgent requests, handling text messages, and managing emails efficiently BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members: - Medical & Dental (Employer paid 75%+ of monthly contributions) - Vision Insurance (Employer paid 75% of monthly contributions) - Domestic Partner Coverage for all insurance plans - 100% employer-paid Life Insurance - 401(K) retirement plan options (including employer contribution) - Generous Paid Time Off (PTO) & Sick Time Off - Generous Paid Paternity and Maternity Leave Policies - 11 Holidays (Including office closed day after Thanksgiving) - Flexible work schedules - Paid wellness rewards program - Flexible Spending Account program - Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident, Cancer)

• To achieve monthly targets assigned individually. • To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. • 100% adherence to Audit requirements. • Updating all the systems as per the call with the customer. • Constant follow up with the customer. • Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. • Manage your own daily sales MIS and ensure to maintain in all available systems. • Ensure to maintain a daily and monthly tracker across all activities. • Attending Daily team huddles & keeps up to team commitments. • Ensure to meet 100% on control parameters and policy set by the bank audit team. • Timely & proper updating of CRM/Assure on comments pertaining to customer’s interaction and next steps. • Excellent people management skills.

• Monitor and track client authorization expirations using the internal tracking system. • Identify upcoming authorization renewals and ensure timely follow-up. • Contact insurance providers to verify authorization status and coverage details. • Assist with obtaining and maintaining authorizations for both new and existing clients. • Maintain accurate authorization records and documentation. • Update internal tracking systems, generate reports, and alert teams to upcoming deadlines. • Communicate with internal teams to ensure services remain authorized and uninterrupted. • Provide general administrative support to clinical and operational teams as required. • Follow structured processes while demonstrating initiative and problem-solving in a remote environment.