• Lead a clinical, operational, and financially based sales process that maximizes profit margins on equipment, disposable and service contract sales to achieve product launch objectives, as well as quarterly and annual order and revenue targets. • Cultivate and maintain strong relationships with healthcare stakeholders across hospitals, physician practices, and imaging centers to identify qualified leads, grow market share, increase revenue, and reduce customer attrition. • Partner with cross-functional global team which includes clinical applications, field sales, product management, and sales leadership to modify/ develop strategies that will help facilitate a successful launch in the US market. • Demonstrate situational fluency of each customer’s equipment configuration base and create tailored sales proposals aligned with their clinical needs and budget process. • Reduce cycle time by using Salesforce.com (CRM tool) to track customer and account activity, improve visibility, drive market share, and prioritize the sales funnel.

• Oversee end-to-end PTL operations, ensuring efficient load planning, vehicle utilization, and route optimization to achieve timely and cost-effective deliveries. • Coordinate with transporters and clients to manage dispatch schedules, vehicle placement, and cargo tracking for smooth shipment flow. • Handle client escalations and follow-ups, providing quick resolutions and maintaining consistent communication to ensure customer satisfaction. • Maintain and update PTL MIS reports, ensuring accuracy and timely submission to support management in performance tracking and decision-making. • Lead and guide the PTL operations team, allocating responsibilities, monitoring performance, and fostering a culture of accountability and operational excellence. • Ensure compliance with safety and regulatory norms, implementing and monitoring safety protocols during vehicle loading, unloading, and transit operations. • Analyze operational data to identify cost-saving opportunities, improve service levels, and enhance overall PTL efficiency. • Drive continuous improvement initiatives in PTL processes, leveraging technology and best practices to enhance productivity and customer experience.

• Provides exceptional customer service to internal and external customers • Offers solutions that aid and facilitate a unique customer service experience • Obtains the release of vehicles located at body shops and/or other locations • Performs other office support functions as needed • Answers and places calls in a professional manner • Measured on call quality

• Receive feedback from Sales and Partner teams to help define strategic projects and process improvements to ensure an easy engagement model for Partners selling Wiz • Work cross-functionally with other teams to support operational programs aligned to the overall organizational strategy • Deliver scalable “run the business” operational support of the Partner organization at Wiz including weekly updates to leadership on KPIs, reporting, etc. • Be responsible for the data integrity in Salesforce of all data relating to the Partner programs and processes