Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide. How you'll make an impact - Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. - Secure existing business and drive the sale of additional services and lines of coverage. - Nurture relationships with your buyer in the client organization as well as with day-to-day client representatives. - Guide your team members in addressing a client’s risk management needs through consultative conversations. - Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development. - Conduct periodic audits to ensure compliance standards and service levels are met. - Maintain accurate client and policy data and documents within the Gallagher system. - Use Gallagher's technology to improve productivity and quality. - Effectively manage multiple competing priorities. #Remote #LI-LO1 About You Skills for Success: - Develop professional relationships with internal and external partners - Utilize your resilient and adaptable mentality in the face of shifting priorities - Eagerness to collaborate with all Gallagher teams and employees! Requirements: - Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience - Property and Casualty Insurance License - Proficiency in Microsoft Office Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

• Build and maintain excellent customer relationships to support solid business growth • Implement a consultative selling style that operates independently on a daily basis • Deal with optometrists, ophthalmologists, technicians, office administrators, retail store managers and store staff, authorized distributor sales representatives and any other customers in the territory • Meet and exceed projected sales goals based on territory quota established by sales management for the given territory • Use a disciplined approach to selling to uncover and meet customer needs • Maintain territory call cycle; minimum 6 customer meetings per workday • Quickly and accurately meet customer needs, returning customer inquiries within 24 hours • Regularly complete and update comprehensive profiling of all customers • Formulate and execute an effective call cycle plan to grow territory business; prepare and present account business plans for minimum “top 25” customers, as well as quarterly growth plans • Develop new business within the geographic territory • Maintain technical proficiency with CVI products and competitive products • Keep current with industry trends and analysis

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: - Homeowners have turned to Angi for more than 300 million projects - 1,000+ home service tasks covered - 2,800 employees worldwide Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you. Strategic Account Partner About the Team The Strategic Partnership team at Angi manages our largest partners in the home services industry segment. This is a high-visibility, high-impact team responsible for millions of dollars in revenue and a pivotal role in the company's growth. What you’ll do: Angi is seeking a Strategic Account Partner to grow and retain revenue across a portfolio of enterprise service professional partners — ranging from mid-size business to national private equity backed accounts. This role serves as the primary advisor and point of contact for partners, helping them maximize success on the Angi platform through data-driven insights, strategic planning, and consultative guidance. The ideal candidate combines strong analytical thinking with excellent relationship management skills. They are comfortable operating in ambiguity, influencing both partners and internal stakeholders, and identifying opportunities to improve partner outcomes and Angi's business performance. Key Responsibilities Strategic Account Ownership - Manage a portfolio of Strategic Service Professional partners, serving as their primary point of contact - Deliver revenue growth goals through a blend of retention and upselling activities. - Build trusted relationships with partner leadership, providing consultative guidance that improves their outcomes and long-term partnership with Angi. - Complete regular discovery with your partners, understanding their challenges and keeping a pulse on their business evolution. - Lead regular business reviews presenting performance insights, strategic recommendations, and progress against key initiatives. - Collaborate with network partners on marketing strategies to help their members successfully grow on the Angi platform. - Serve as the primary escalation point for partner issues, de-escalting the conversation, driving cross-functional resolution and ensuring timely, transparent communication back to the partner. - Make account adjustments as needed to expand locations, edit partner tasks, align on forecast pacing. Data-Driven Partner Strategy - Analyze partner performance metrics — including appointment set rates, cost of marketing, and close rates — to identify trends, growth opportunities, and areas for improvement. - Translate complex data into clear insights and actionable recommendations for partners and internal teams. - Review performance reports to determine whether strategies are working and recommend changes to account parameters such as spend targets, coverage areas, and communication preferences. - Forecast and track key account metrics including close rates, sales funnel performance, and seasonal trends. Growth & Revenue Expansion - Think strategically to identify growth opportunities uniquely tailored to each partner, proactively offering solutions that maximize Angi products and services. - Develop client relationships by identifying new growth opportunities and understanding what is essential to each partner's bottom line. - Support the execution of growth strategies, pilot programs, and new initiatives while proactively mitigating retention risk. - Negotiate contracts and agreements to maximize value for both partners and Angi. In this role, you will need: - 5+ years of experience in account management, customer success, strategic partnerships, or a similar role with book-of-business ownership tied to a revenue objective - Experience maintaining a significant book of business ($5M+ annually) - Demonstrated ability to own outcomes — not just tasks — seeing issues through to resolution with limited oversight - Business development mentality with a proven track record in revenue-generating roles - Highly analytical with the ability to translate data into actionable insights; experience with BI tools (e.g., Looker, Tableau) and CRM software (e.g., Salesforce, HubSpot) preferred - Strong verbal and written communication skills, including comfort with executive-level presentations - Proven ability to manage multiple strategic relationships simultaneously with sharp attention to detail - Comfortability operating in ambiguous environments and shaping solutions independently - Positive, consultative approach when working with both clients and internal stakeholders - Experience or strong interest in the home services, marketplace, SaaS, or platform-based business space - Bachelor's degree or equivalent experience - Some travel may be required (~5%) Compensation & Benefits - $58,000 - $117,000 - $58,000 base salary + performance-based commission paid quarterly - Company equity program - Full medical, dental, vision package to fit your needs - Flexible vacation policy; work hard and take time when you need it - Pet discount plans & retirement plan with company match (401K) - Technical equipment (i.e. laptop) provided Where you’ll work: - This is a remote position and the ideal candidate will permanently reside in one of the following states: Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, and Wisconsin. - Angi currently has an office in the following city/states, 1) Denver, CO, 2) Indianapolis, IN and 3) New York City, NY, which are available for use if you reside near these locations - This is a remote role, but we require significant overlap with our ET and CT-based team; residency in these time zones is strongly preferred. - We have a 'camera on' culture for virtual meetings. Team members must utilize all company provided equipment, including the webcam, for all team communications. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. This job post is scheduled to close on April 24, 2026. This is not the timeline by which we expect to fill the role, rather when we expect to limit new applications. #LI-Remote

• Manage day-to-day paid influencer partnerships end-to-end — briefing, contracting, content review, performance reporting, and cross-functional coordination with creative and paid media teams • Identify, evaluate, and onboard new creator partners whose audiences are clinically curious and evidence-driven • Develop clear, compelling briefs that translate our brand voice and product science into authentic creator content • Analyze content performance and provide actionable insights to continuously optimise influencer strategy and spend — focused on conversions, not just reach • Maintain an organized influencer database: contact details, campaign history, content deliverables, and performance data • Scale our existing affiliate program — recruiting and activating new partners across relevant tiers, driving consistent revenue growth • Own and grow our health provider program, expanding our network of RDs, dietitians, functional medicine practitioners, naturopaths, and allied health professionals • Manage program operations: partner onboarding, communications, tracking, payouts, and compliance • Develop partner-facing materials — guides, product education toolkits, content assets — that make it easy for affiliates and providers to represent us accurately and credibly • Identify new recruitment channels and outreach strategies to bring in quality partners at scale • Build and manage an engaged partner community across influencers, affiliates, and health providers — fostering long-term relationships, not just transactional ones • Run ongoing welcome sessions for new partners to set them up for success from day one • Manage community platforms (e.g. Slack, Circle, or similar) to keep partners connected, informed, and motivated • Organize quarterly virtual or in-person touchpoints offering partners direct access to the founders — a differentiated benefit few brands can offer • Coordinate ongoing health provider education sessions covering product science, clinical context, and Q&As to deepen provider confidence and advocacy • Maintain a community events calendar — campaigns, education moments, product launches, and milestone celebrations — to keep the partner ecosystem active year-round • Develop monthly seeding target lists, identify high-potential creator and provider recipients, and manage delivery and follow-up to maximize organic visibility • Support planning and execution of influencer activations and brand events, managing partner logistics, communications, and on-site coordination as needed • Identify co-marketing and community event opportunities that strengthen relationships across the partner network