• Own the global renewal strategy for in‑scope software offerings, managing renewals as an ARR portfolio with accountability for GRR, churn mitigation, renewal rate, and forecast accuracy. • Define and execute the target operating model for Renewals Account Management, aligned to the company’s ARR and RevOps transformation. • Ensure renewals transition from reactive, transactional execution to proactive, lifecycle‑driven engagement. • Build, lead, and develop the RAM organization, including hiring, onboarding, role definition, and capacity modeling across regions and tiers. • Provide strong people leadership, coaching, and performance management, fostering a collaborative, customer‑centric, and data‑driven team culture. • Lead Kaizen and continuous improvement initiatives to design, standardize, and evolve the end‑to‑end renewals lifecycle. • Act as the primary renewals interface to Sales leadership, CSM leadership, Channel Management, M&S Renewals (O2C), Finance, Legal, and IT.

• Identify, generate, qualify, and close new business for customers and prospects in a defined territory • Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business) • Develop new and existing accounts within the defined territory • Establish and deliver a sales strategy that outlines a roadmap to quota attainment • Sales forecasting, lead generation, prospecting, and strategic relationship development • Upsell ‘New Product’ to existing customers • Work with the assigned Account Executive – Enterprise Assist to intelligently cover and proactively hunt for an add-on opportunity within the territory • Maintain whitespace for all focus customers • Partner closely with the Vice President, SE’s, PM’s, and wider POD to deliver strategic goals • Align with the Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible • Align with the SDR team to proactively cover your total addressable market (focus and non-focus territory accounts) • Attend corporate trade shows and events • Maintain sales pipeline activity in Salesforce • Schedule and conduct product demonstrations and detailed presentations to prospects, customers, and partners • Lead RFP responses for your accounts

• Establish and manage relationships with a portfolio of agency partners in the Shopify ecosystem, covering all of EMEA • Build and execute a strategy with those Agency partners to create mutual value with a focus on acquiring new merchants and expanding revenue with existing merchants • Collaborate with the sales team to both develop a pipeline of merchant prospects through your partner portfolio to achieve lead generation and revenue targets and close new opportunities and set up accounts for revenue expansion • Activate and enable partners with 1:1 training and project support to drive effective implementations of Rebuy geared to experimental growth strategies • Engage with marketing and partners to develop co-marketing and awareness efforts jointly through digital and in-real-life events

We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com. About Us Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We’re seeking a results-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Global Key Account Manager. In this role, you will generate and deliver topline revenue growth at Strategic Accountsby building, maintaining, and expanding relationships with global strategic accounts while representing the full Dymax portfolio, inclusive of products and value-added services.  Also, by leading the customer account planning cycle and ensuring customers’ needs and expectations – whether directly or through their supply chains – are met by regional business units Key Responsibilities: - Determine and meet revenue and pipeline growth objectives by developing and annually revising a business model aligned with strategic account plans, including program goals, growth forecasts, business objectives, and regional initiatives - Complete actionable strategic account plans that meet Dymax standards by mapping global account locations, products, pricing, and supply chains, then identifying opportunities for transactional sales, promoting differentiators, capturing specification approvals, and achieving placement on Approved Vendor Lists - Manage and maintain high customer satisfaction ratings by capturing Voice of Customer feedback from Strategic Accounts and relaying strategic needs to business unit teams for consideration in product development and service initiatives - Foster customer intimacy through Dymax business units by building relationships across functions and geographies at assigned accounts, identifying growth opportunities, and translating them into collaborative projects between Dymax teams and the customer organization or its supply chain - Demonstrate, on a recurring basis, the value Dymax delivers to Strategic Accounts by mapping customer program objectives against Dymax’s technologies, services, capabilities, and innovation roadmap - Provide technical insight and knowledge about Strategic Accounts to internal stakeholders by coordinating with Global Product Managers and functional teams (AE, BD, R&E, Production) to deliver customer-specific development briefings, training sessions, and commercial updates - Create new business development opportunities for products and services by applying market and customer intelligence to forecast needs, develop sales pipelines, and position Dymax solutions ahead of competitor - Champion the strategic importance of assigned accounts within Dymax by ensuring internal stakeholders understand account priorities, elevating customer needs at critical decision points, and advocating for coordinated support that reinforces Dymax’s value proposition