• Establish and manage relationships with a portfolio of agency partners in the Shopify ecosystem, covering all of EMEA • Build and execute a strategy with those Agency partners to create mutual value with a focus on acquiring new merchants and expanding revenue with existing merchants • Collaborate with the sales team to both develop a pipeline of merchant prospects through your partner portfolio to achieve lead generation and revenue targets and close new opportunities and set up accounts for revenue expansion • Activate and enable partners with 1:1 training and project support to drive effective implementations of Rebuy geared to experimental growth strategies • Engage with marketing and partners to develop co-marketing and awareness efforts jointly through digital and in-real-life events

We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com. About Us Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth. About You We’re seeking a results-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Global Key Account Manager. In this role, you will generate and deliver topline revenue growth at Strategic Accountsby building, maintaining, and expanding relationships with global strategic accounts while representing the full Dymax portfolio, inclusive of products and value-added services.  Also, by leading the customer account planning cycle and ensuring customers’ needs and expectations – whether directly or through their supply chains – are met by regional business units Key Responsibilities: - Determine and meet revenue and pipeline growth objectives by developing and annually revising a business model aligned with strategic account plans, including program goals, growth forecasts, business objectives, and regional initiatives - Complete actionable strategic account plans that meet Dymax standards by mapping global account locations, products, pricing, and supply chains, then identifying opportunities for transactional sales, promoting differentiators, capturing specification approvals, and achieving placement on Approved Vendor Lists - Manage and maintain high customer satisfaction ratings by capturing Voice of Customer feedback from Strategic Accounts and relaying strategic needs to business unit teams for consideration in product development and service initiatives - Foster customer intimacy through Dymax business units by building relationships across functions and geographies at assigned accounts, identifying growth opportunities, and translating them into collaborative projects between Dymax teams and the customer organization or its supply chain - Demonstrate, on a recurring basis, the value Dymax delivers to Strategic Accounts by mapping customer program objectives against Dymax’s technologies, services, capabilities, and innovation roadmap - Provide technical insight and knowledge about Strategic Accounts to internal stakeholders by coordinating with Global Product Managers and functional teams (AE, BD, R&E, Production) to deliver customer-specific development briefings, training sessions, and commercial updates - Create new business development opportunities for products and services by applying market and customer intelligence to forecast needs, develop sales pipelines, and position Dymax solutions ahead of competitor - Champion the strategic importance of assigned accounts within Dymax by ensuring internal stakeholders understand account priorities, elevating customer needs at critical decision points, and advocating for coordinated support that reinforces Dymax’s value proposition

• Lead and scale our creator network and music-driven partnerships across the influencer ecosystem. • Own both the strategy and execution of sound promotion campaigns. • Build and activate a powerful network of creators who drive viral audio trends across social platforms.

• Oversee a portfolio of clients to ensure talent delivery meets expectations, monitoring communications, outputs, and joining client calls as needed. • Proactively check in with clients to gather program and talent feedback, identify potential risks, and pinpoint opportunities for additional support that may warrant an upsell or cross-sell discussion. • Ensure clients have the appropriate mix of resources (talent, hours, expertise) to support their goals, guiding transparent, client-first conversations as needs evolve. • Act as the primary escalation point for client concerns, guiding resolution and ensuring issues are addressed in a timely, constructive manner. • Serve as a strategic thought partner to clients by sharing industry insights, best practices, and emerging affiliate and influencer trends to help inform decision-making across the customer journey. • Conduct regular check-ins with affiliate talent supporting your client portfolio to ensure they are engaged, supported, and set up for success. • Provide timely feedback and coaching when gaps in knowledge or execution are identified, directing talent to proven strategies, resources, and best practices. • Ensure talent maintains clear, consistent communication with clients, including program status updates, documentation, and visibility into the value of their work. • Guide talent on RSU client management processes, including managing hours, time off, and the use of internal resources and documentation. • Monitor overall client portfolio health across client satisfaction, talent stability, and delivery quality, flagging concerns and improvement opportunities as needed. • Maintain accurate client contact records and talent profiles, noting changes in skillsets, availability, or engagement status within RSU’s internal tools. • Collaborate closely with the Partnerships leadership team to surface trends across clients and talent that may impact delivery, quality, or broader business needs. • Monitor talent utilization across your client portfolio, flagging over- or under-capacity scenarios with rationale and recommendations. • Support the vetting of new talent for clients in your portfolio, partnering with Talent leadership to define the ideal consultant profile aligned to client goals. • Participate in prospective client calls as needed to provide affiliate knowledge and perspective. • Stay current on industry trends and emerging partners, maintaining a working knowledge of affiliate and influencer platforms. • Support firm-building efforts through documentation and process development, leveraging tools to drive efficiency, scalability, and consistency across engagements.