Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a Director to lead our AMS Strategic Managed Partners program - a portfolio of high-priority regional Systems Integrators (SIs) and strategic consulting partners across the Americas. This leader owns the full FY26 Partner Operating Model for a defined set of managed partners: driving joint Business Plans, building partner practice maturity, and delivering measurable ACV influence and NNACV growth aligned to ServiceNow's Northstar priorities of AI, Data, Workflows, and Security. This role combines strategic vision with hands-on execution - managing a team of Partner Managers while personally leading executive relationships, pipeline discipline, and cross-functional alignment across the partner lifecycle. What You Get to Do in This Role Partner Management & Business Planning - Lead and grow go-to-market partnerships with AMS strategic managed partners - regional SIs and strategic consulting firms - anchoring all activity to joint Business Plans aligned to FY26 Northstar priorities. - Manage a team of Partner Managers across the Americas, setting direction and building world-class execution capability. - Drive Executive Alignment between partner leadership and ServiceNow senior executives, establishing shared vision, co-investment commitments, and strategic priorities. - Own key partnership areas including strategy development, stakeholder engagement plans, joint solution offerings, tactical execution, and alignment of go-to-market functions. - Increase ServiceNow's Annual Contract Value (ACV) influenced through strategic partners by converting business plans into qualified pipeline and closed revenue. - Be ServiceNow's primary advocate for strategic partner differentiated offerings and value - championing partner capabilities internally and in the market. Partner Lifecycle Execution - Own and orchestrate the full Partner Lifecycle - Executive Alignment, Demand Generation, Enablement, Sales Engagement, Transaction/DealReg, Implementation, and Adoption/Value Realization. - Build pipeline and drive qualified opportunities through co-sell motions, Prospective Tuesdays, and joint demand generation with managed partners. - Facilitate and coordinate go-to-market resources and internal supporting functions (including Legal, Finance, Marketing, Solution Consulting) to deliver desired outcomes. - Conduct day-to-day program management with relevant internal and partner stakeholders; play a 'quarterback' role to manage competing cross-functional priorities. - Ensure flawless deal execution and DealReg discipline - driving transaction velocity and partner accountability through the sales cycle. - Champion partner-led customer adoption and value realization post-implementation, closing the loop on the partner profitability journey. Business AI & Innovation - Leverage Business AI tools - including Claude AI as a Sales Coach and productivity accelerator - to upskill Partner Manager teams and drive more efficient, insight-led partner engagement. - Identify and develop partner go-to-market opportunities around AI-powered ServiceNow offerings, including NowAssist, EmployeeWorks, and emerging AI platform capabilities. - Champion the integration of AI into partner workflows, decision-making, and co-sell motions - creating scalable, repeatable engagement models. - Explore how AI can transform partner program operations, from pipeline tracking to executive reporting, and drive adoption of these capabilities across the team. Practice Development & Partner Profitability - Drive partner practice development across ServiceNow solution areas - tracking services utilization, resource capacity, certification levels, and delivery quality. - Monitor and improve adoption metrics across the managed partner portfolio - measuring product adoption maturity and partner-led customer value outcomes. - Build and grow Transactional (Trans-RTM) revenue, enabling managed partners to operate profitably and independently across the partner lifecycle. - Guide partners along the Partner Lifecycle to Profitability framework - from initial engagement to self-sufficient, high-performing ServiceNow practices. Impact, Measurement & Reporting - Operate within the KPI & OKR framework aligned to top-down leadership direction - tracking pipeline velocity, PRO goals, and progress against NNACV targets. - Build and maintain activity and performance reports and dashboards that provide real-time visibility into partner health, deal progression, and ACV influence. - Work closely with the executive team and internal functional leaders to drive action, resolve blockers, and build accountability across the partner ecosystem. - Deliver regular business reviews with partner executives tied to shared Business Plan milestones and ServiceNow growth commitments. Qualifications To be successful in this role you have: - 10+ years of work experience in partner management, business development, channels, or alliance roles - with specific experience managing regional SIs, strategic managed partners, or other deal-oriented partnerships at scale. - 5+ years as a people manager, leading teams of Partnership Sales, Alliance, and Channels professionals. - Demonstrated ability to own and execute joint Business Plans that translate to measurable ACV influence and pipeline outcomes. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving - including using AI-powered tools, automating workflows, or analyzing AI-driven insights. - Software industry domain expertise (preferably SaaS/PaaS), and the ability to understand and engage on complex technology and platform problems. - Strong background in Partner Alliance Management, with fluency in the full partner lifecycle from onboarding through practice maturity and value realization. - Strategic thinker who is also execution-oriented - ideally with experience driving cross-functional programs or processes across Sales, Marketing, Product, Legal, and Finance. - Effective at building relationships (internally and with partners), collaborating, and influencing others - including senior executives and C-suite stakeholders in cross-company settings. - Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in both business and technical discussions. - Self-starter who enjoys working in a fast-paced, collaborative, and high-growth environment; a strong team player who is also an independent thinker. - Willing to travel at least 50% across the Americas region. JV20 For positions in this location, we offer a base pay of $162,180 - $241,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The Role We are seeking a Director (Senior Associate- level) to join our Human Resources retained executive search practice. Directors typically have a primary and secondary practice. The HR Practice would be your major, and an industry or other functional practice would be your minor. This is a high-accountability role for an experienced executive search professional who wants to own the research strategy and lead first-round executive assessment across complex, enterprise-level searches. You will: · Own research and market mapping strategy across multiple retained searches · Conduct first-round executive interviews and lead the majority of first-stage assessments · Exercise strong judgment in candidate calibration and advancement decisions · Play an active role in client update calls, presenting market insights and candidate recommendations · Mentor Associates and Associate Directors · Maintain high standards of quality, rigor, and execution Directors typically manage six concurrent searches and deliver approximately 14+ searches annually. Our HR Practice focuses on senior HR leadership roles — including CHRO, CPO, Chief Talent Officer, SVP Total Rewards, and Head of Talent Acquisition — primarily within large, complex, and Fortune 500 organizations. Why Modern? Purpose-Driven Work: Join a team that is committed to Diversity, Equity, and Inclusion (DEI) and gives back to the community by donating 10% of annual profits to support underserved youth and educational opportunities. Impactful Projects: Contribute to meaningful projects that positively impact clients’ organizations, communities, and the development of diverse leaders. Professional Growth: Gain exposure to various aspects of the business, with opportunities for mentorship, leadership development, and career advancement. Comprehensive Benefits: Enjoy a robust benefits package, including medical, dental, and vision insurance, along with a 401(k) match. Flexibility & Balance: Benefit from a flexible remote work environment, paid parental leave, and an office setup stipend to support your work-from-home needs. Our Values Be Bold: Think strategically, seeing implications and creative paths. Innovates commercially – seeks to understand client perspective to drive impact. Innovates internally - seeks to improve processes, procedures, and technology used within and across their teams.  Be Excellent: Deliver client ready work, with attention to detail, raising the bar of expectations within team and with data integrity to include the use of all company tools and systems. Motivated by excellence to the benefit of clients and our firm.   Be United: Be an inclusive ‘team player,’ willing to support, develop and ‘go the extra mile’ to deliver impact with others. Proactively develops trusting relationships both within and outside our firm.   Be Authentic: Demonstrate awareness, coachability and a desire to grow with continuous improvement. Motivated by a personal purpose aligned with our firm’s mission and values. Is accountable for delivery of client ready work.  Modern Executive Solutions is dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, veteran or military status or care-giver status. Please contact us at careers@modernexec.com if you need assistance completing this application.

• Lead the daily management, configuration, upgrades, vendor partnerships, and advanced troubleshooting of Workday and related HR systems to ensure stability, scalability, and an exceptional user experience. • Identify and implement opportunities to streamline and automate People processes through improved workflows, system configurations, and integrations. • Build and maintain dashboards and custom reports that deliver actionable insights to People and business leaders. • Ensure data accuracy, integrity, security, and regulatory compliance across all HRIS platforms while supporting audit readiness. • Drive implementations, enhancements, and module rollouts by managing cross-functional stakeholders, timelines, and deliverables. • Develop documentation and deliver training that equips People team members, managers, and employees to effectively leverage HR systems

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a sharp, high-agency HR Generalist to join Invoca's People Team. This role is ideal for someone a few years into their HR career who is ready to take full ownership of some programs — and be a trusted, roll-up-your-sleeves partner on others. You'll own things like new hire onboarding, immigration coordination, and our employee survey program end to end, while also playing a key support role on higher-stakes, company-wide initiatives like benefits open enrollment, performance cycles, and compensation programs alongside our HRBPs and Sr. Manager of People Operations. What You'll Do - Onboarding & Offboarding - Own the end-to-end new hire onboarding experience, ensuring every new hire feels welcome and is set up for success. - Hold managers accountable for having a documented onboarding plan or 30/60/90 day plan in place for every new hire. - Conduct exit interviews and leverage exit data themes and trends to make actionable recommendations. - Manage employment verifications, unemployment claim responses, and/or documentation gathering for legal situations. - Immigration - Coordinate immigration cases for sponsored employees, including H-1B transfers, extensions, and other visa processes. - Employee Experience - Plan and execute departmental onsites and smaller team gatherings. - Set up and manage event travel budgets in Navan. - Track employee enrollment in training programs and monitor L&D budget spend. - HR Support - Own the employee survey program including design, delivery, data analysis, and partnering with HRBPs. - Serve as a first point of contact for day-to-day employee questions, issues, or concerns. - Support company-wide performance management processes. - Help maintain and update compensation and equity bands in relevant systems. - People Operations Coverage - Support Sr. Manager of People Operations and HRBPs to execute Annual Benefits Open Enrollment. - Support leave of absence administration and workers' comp reporting. - Assist with HR compliance tasks including required training tracking and labor law postings. - Provide backup support and coverage for HRIS (Paylocity) changes. - Provide backup support and coverage for international payroll and onboarding for global employees. - Recruiting Support - Coordinate interview scheduling across candidates, hiring managers, and interviewers. - Serve as a point of contact for candidates during the scheduling process. Qualifications - 4+ years of experience in HR, People Operations, or a related role within a technology company. - BA/BS degree or greater. - Exposure to onboarding/offboarding workflows, HRIS, performance management, and HR compliance concepts. - Familiarity with HRIS platforms; hands-on experience with Paylocity is a strong plus. - Experience with event planning or travel coordination a plus; familiarity with Navan is a bonus. - Proven ability to leverage data analysis and trends to make actionable recommendations. - Discretion and maturity when handling confidential employee information. Requirements - Ownership and urgency in completing tasks. - Business-minded approach to HR processes. - Curiosity and critical thinking skills. - Attention to detail in all aspects of work. - Clear and caring communication skills. - Adaptability to changing priorities and systems. - Ability to connect with people empathetically. Benefits - Flexible Time Off – Encouraging a healthy work-life balance. - Paid Holidays – 16 U.S. paid holidays including a winter break. - Health Benefits – Medical, dental, and vision coverage with multiple plan options. - Fertility assistance included. - Retirement – 401(k) plan through Fidelity with a company match of up to 4%. - Stock Options – All employees are invited to share in Invoca’s success. - Mental Health Program – Well-being support available through SpringHealth. - Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding and family care. - Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs. - InVacation – Bonus after 7 years of service. - Wellness Subsidy – Subsidy for gym memberships and fitness classes.