• Manage employee relations cases including disciplinary actions and workplace complaints • Conduct thorough and objective investigations into employee concerns • Maintain accurate and confidential case records within HR information systems • Serve as a trusted advisor and coach to managers across the organization on employee relations matters • Support managers through difficult conversations and disciplinary processes • Draft, update, and communicate employee relations policies and guidelines • Build trusted relationships through effective stakeholder engagement and communication

• Provide strategic business partnership to Brand Leadership focusing on performance management, employee relations, leadership development, talent management, succession planning • Provide guidance and leadership to a group of HR professionals including hiring, training, performance management and development of team to meet company goals • Partner directly with Leadership, Human Resources, and Legal on recommendations to resolve inquiries, concerns, and investigations on escalated matters in line with our company values and employment law • Review Employee Relations Cases to ensure compliance and consistency; provide coaching where necessary • Design and deliver targeted solutions, including strategic planning, action plans, change management and team building in partnership with the Brand Senior Vice President • Develop programs to increase employee engagement, provide change leadership, talent development, career & succession planning, retention, and supporting process improvements • Partner with Brand Senior Vice President in team member engagement initiatives; survey participation, analyzing data gathered, delivering feedback and developing/implementing action plans • Serve as subject matter expert on complex issues and appropriately escalates appropriate matters • Partner with other HR Leaders and cross-functional teams across the shared services, on communications, projects, and best practices to drive organizational goals and objectives • Establish process improvement initiatives to increase efficiency and effectiveness for HR programs and business partners

• Support the end-to-end Cat3 process, standard work, and case management system • Ensure policy alignment and local legal compliance • Conduct and/or oversee thorough, fair, and unbiased investigations • Maintain the registry of qualified investigators; design, deliver, and refresh investigator training • Perform analytics to provide timely, accurate trend insights to HR and business leaders

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Ridgeline International is seeking a Talent Management Intern to join our team for the summer of 2026. In this role, you will gain firsthand experience in talent acquisition, workforce planning, performance management, and employee development. Working alongside our talent management professionals, you will contribute to programs and strategies that help Ridgeline attract, develop, and retain exceptional people. What You Will Do - Support the talent acquisition team with sourcing candidates, screening resumes, and coordinating interviews - Assist with the development and execution of employee development programs and training initiatives - Help track and analyze workforce metrics, including turnover data, engagement survey results, and performance trends - Contribute to employer branding efforts and recruitment marketing campaigns - Research talent management best practices and industry benchmarks - Assist with succession planning activities and organizational development projects - Support the team with administrative tasks related to performance review cycles and talent calibration sessions What You Will Learn - How talent acquisition strategies are built and executed in a competitive market - The mechanics of workforce planning, succession planning, and organizational development - How to use data and analytics to drive talent decisions and measure program effectiveness - Best practices in employer branding and recruitment marketing - How performance management and talent calibration processes work at an organizational level - The connection between talent strategy and overall business objectives Qualifications - Currently pursuing a Bachelor's or Master's degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field - Strong interpersonal and communication skills, both written and verbal - Ability to work with data and draw insights from workforce analytics - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Highly organized with the ability to manage competing priorities - Genuine interest in talent strategy, employee development, and organizational culture Bonus Points If You Have the Following - Prior internship or experience in recruiting, talent management, or human resources - Familiarity with applicant tracking systems (ATS) or talent management platforms - Coursework in organizational behavior, industrial/organizational psychology, or workforce planning Requirements - Must be capable of remaining stationary for 50% of the time; occasional movement within the office environment may be required - The role involves continuous interaction with computers and other office productivity equipment Equal Opportunity Employer Ridgeline International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Additional Information We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace. If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at (703) 544-2424 or contact us through email at [email protected]