• Lead structured discovery with practice leaders/experts to understand workflows, data, pain points, and opportunities for AI-driven automation and improved deliverables. • Translate expert needs into clear product requirements, user stories, success metrics, and implementation plans to execute. • Own and maintain an AI capability roadmap focused on AI workflows, agents, and practice-specific tools aligned with BRG strategy and compliance. • Prioritize AI use cases based on impact, feasibility, risk, supportability, and measurable value (efficiency, quality, new offerings). • Drive adoption: build enablement plans, gather feedback, track usage metrics, and iterate to improve sustained value. • Design and ship production AI capabilities such as RAG, prompt/tool patterns, and agent workflows with end-to-end ownership (design → build → test → deploy → monitor). • Implement and improve retrieval quality (chunking, embeddings, hybrid/semantic ranking, prompt design) and establish evaluation approaches (offline/online testing and human-in-the-loop where needed). • Integrate Azure AI services end-to-end (e.g., Azure OpenAI, Azure AI Search, Document Intelligence, orchestration frameworks) into secure and supportable solutions. • Operationalize solutions using CI/CD, telemetry/monitoring, rollout strategies, and reliability targets (SLIs/SLOs) for production readiness. • Provide Tier III support: troubleshoot incidents, perform root cause analysis, implement fixes, and create runbooks for support handoff.

• Guiding customers in their adoption of NVIDIA's compute, networking, and software stacks to deliver end-to-end GenAI and Agentic AI solutions. • Delivering demos, assisting with proof-of-concepts, or writing papers and developer blogs. • Collaborating with executives and engineering to solve complex problems. • Helping bring NVIDIA's premiere technologies to life in the cloud and in the datacenter.

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations who desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include digital transformation, software development, cloud migration, applications & infrastructure, cybersecurity, data delivery & analytics, and IT talent solutions. M9 Solutions is seeking an iManage Consultant/MSP Project Engineer to work remotely for a client located in Los Angeles, CA. Responsibilities - Lead iManage implementation projects from inception to completion for diverse clients, including the implementation of new iManage systems, migration of documents from other systems, and iManage cloud-to-cloud migrations. - Conduct needs assessments and develop tailored implementation strategies. - Provide expert consultation on best practices for document management and workflow optimization using iManage. - Configure and customize iManage solutions to meet specific client requirements. - Collaborate with clients' IT teams to ensure smooth integration with existing systems. - Troubleshoot technical issues and provide solutions during the implementation process. - Create detailed project documentation, including requirements, configurations, and training materials. - Act as a liaison between clients and iManage support teams when necessary. - Stay updated on iManage product developments and industry trends. Required Skills and Qualifications - 5+ years of experience in consulting, with a focus on iManage implementations. - Proven track record of successful iManage Cloud deployments, particularly in legal and professional services environments. - Strong understanding of document management systems, workflow processes, and information governance. - Provide technical expertise on iManage products, including Security Policy Manager and RAVN. - Excellent project management skills with the ability to manage multiple client projects simultaneously. - Advanced problem-solving and analytical skills. - Outstanding communication and interpersonal skills for effective client interaction. - Proficiency in data analysis and reporting tools. - Knowledge of REST APIs and scripting languages (e.g., Python, PowerShell) is highly desirable. - Familiarity with legal industry processes and terminology. Full-Time Employee Compensation - M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. - M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits Salary Range $60,000—$180,000 USD M9 Solutions, LLC (M9) is a Federal contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities. Please click here to complete M9's Voluntary Self-Identification Form and then email it to hr@m9solutions.com. If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at hr@m9solutions.com or 703-936-0880. With 14+ years of proven delivery and steady growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diversity in driving the vision of the company.

• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. • Provide direction and specialist knowledge in applying the technology/application to the customers organization. • Develop and deliver high quality Qualtrics presentations and product demonstrations. • Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. • Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. • Effectively consult with management of customer organizations. • Participates in sales planning and business development activities. • Develop and demonstrate moderately complex solutions. • Architect solutions and prototype solutions for customers. • Present and articulate Qualtrics product's strengths, relative to competitors. • Interacts with development to enhance/refine Qualtrics products for the Healthcare team.