• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. • Provide direction and specialist knowledge in applying the technology/application to the customers organization. • Develop and deliver high quality Qualtrics presentations and product demonstrations. • Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. • Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. • Effectively consult with management of customer organizations. • Participates in sales planning and business development activities. • Develop and demonstrate moderately complex solutions. • Architect solutions and prototype solutions for customers. • Present and articulate Qualtrics product's strengths, relative to competitors. • Interacts with development to enhance/refine Qualtrics products for the Healthcare team.

• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory. • Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas. • Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture. • Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform. • Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements. • Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions. • Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities. • Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.

• Collaborate with sales and field engineering teams to drive platform adoption and customer success • Lead post-technical win account strategy and execution • Accountable technical leader for customer use cases • Address technical issues for customer accounts • Enhance onboarding and enablement for customers • Create execution plans across technical roles and teams • Provide updates on customer health and usage metrics

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Pluribus Digital is seeking an experienced Principal Solutions Architect to lead the design and delivery of complex, scalable digital platforms supporting federal agencies and the public they serve. This role will provide architectural leadership across multiple programs and guide engineering teams in delivering secure, resilient, and modern cloud-based solutions. The ideal candidate is both a technical leader and strategic thinker who can translate mission needs into architectural direction, mentor engineering teams, and drive modern data and analytics solutions. - Lead architectural design and technical strategy for large-scale digital services and enterprise data platforms - Architect modern data warehouse and analytics platforms supporting large, complex datasets - Provide technical leadership across engineering teams to ensure scalable, secure, and maintainable system architectures - Guide the development of cloud-native architectures using modern infrastructure and platform services - Translate business and mission needs into architectural patterns and technical implementation strategies - Lead the architecture of large data warehouse solutions, including ingestion, transformation, storage, and analytics layers - Organize and guide the technical execution of Agile Analytics initiatives - Mentor engineers and architects across teams to promote best practices in software engineering, data architecture, and cloud development - Collaborate with product managers, program managers, and stakeholders to align architecture with mission outcomes - Ensure adherence to security, privacy, and compliance standards across all solutions - Evaluate emerging technologies and recommend tools that improve platform capabilities and delivery efficiency - Support proposal development, technical strategy, and solutioning for new initiatives Qualifications - Bachelor of Science degree in Computer Science, Engineering, or a related technical field - 10+ years of experience leading architectural design of a large data warehouse - Proven experience designing and implementing enterprise-scale cloud and data architectures - Knowledge of and ability to organize technical execution of Agile Analytics initiatives, demonstrated through professional experience - Experience leading architectural strategy across cross-functional engineering teams - Strong expertise in data architecture, analytics platforms, and distributed data systems - Experience designing secure, scalable solutions in cloud environments - Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders - Experience defining and enforcing application and cloud data security across the lifecycle Requirements - Experience building and scaling modern data warehouse platforms - Expertise in cloud-native data platforms and analytics ecosystems - Experience working in Agile and product-driven development environments - Familiarity with federal government digital services or regulated environments - Experience working with distributed teams and cross-functional stakeholders Benefits - Competitive salary based on experience and qualifications - Salary range for this role: $170,000 - $190,000 depending on experience - Opportunity to earn annual bonus - Medical/dental/vision benefits - PTO - Company paid life insurance - Generous 401k match program