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Qualtrics logo
Qualtrics

Three powerful suites for optimizing experiences across your business

Senior Solution Engineer

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 5,001-10,000Since 2002H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

86 days ago

Salary

$140.5K - $201.5K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglishJavaScriptSQL

Job Description

Senior Solution Engineer

Qualtrics

• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. • Provide direction and specialist knowledge in applying the technology/application to the customers organization. • Develop and deliver high quality Qualtrics presentations and product demonstrations. • Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. • Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. • Effectively consult with management of customer organizations. • Participates in sales planning and business development activities. • Develop and demonstrate moderately complex solutions. • Architect solutions and prototype solutions for customers. • Present and articulate Qualtrics product's strengths, relative to competitors. • Interacts with development to enhance/refine Qualtrics products for the Healthcare team.

Job Requirements

  • Minimum of 4 years of prior Sales/Solutions Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
  • Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
  • Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
  • Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
  • Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
  • Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
  • Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
  • Legally authorized to work in United States
  • Travel required (Up to 25%)
  • Preferred Qualifications
  • Experience in HTML, CSS, JavaScript, SQL a plus
  • Experience and familiarity with contact centers and voice of the customer programs
  • Experience and familiarity with AI and Large Language Models
  • Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support

Benefits

  • 100% Performance based promotions - not politics or tenure
  • Pension plan match
  • We offer private dental and health insurance
  • Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
  • Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities

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