M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations who desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include digital transformation, software development, cloud migration, applications & infrastructure, cybersecurity, data delivery & analytics, and IT talent solutions. M9 Solutions is seeking an iManage Consultant/MSP Project Engineer to work remotely for a client located in Los Angeles, CA. Responsibilities - Lead iManage implementation projects from inception to completion for diverse clients, including the implementation of new iManage systems, migration of documents from other systems, and iManage cloud-to-cloud migrations. - Conduct needs assessments and develop tailored implementation strategies. - Provide expert consultation on best practices for document management and workflow optimization using iManage. - Configure and customize iManage solutions to meet specific client requirements. - Collaborate with clients' IT teams to ensure smooth integration with existing systems. - Troubleshoot technical issues and provide solutions during the implementation process. - Create detailed project documentation, including requirements, configurations, and training materials. - Act as a liaison between clients and iManage support teams when necessary. - Stay updated on iManage product developments and industry trends. Required Skills and Qualifications - 5+ years of experience in consulting, with a focus on iManage implementations. - Proven track record of successful iManage Cloud deployments, particularly in legal and professional services environments. - Strong understanding of document management systems, workflow processes, and information governance. - Provide technical expertise on iManage products, including Security Policy Manager and RAVN. - Excellent project management skills with the ability to manage multiple client projects simultaneously. - Advanced problem-solving and analytical skills. - Outstanding communication and interpersonal skills for effective client interaction. - Proficiency in data analysis and reporting tools. - Knowledge of REST APIs and scripting languages (e.g., Python, PowerShell) is highly desirable. - Familiarity with legal industry processes and terminology. Full-Time Employee Compensation - M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. - M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits Salary Range $60,000—$180,000 USD M9 Solutions, LLC (M9) is a Federal contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities. Please click here to complete M9's Voluntary Self-Identification Form and then email it to hr@m9solutions.com. If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at hr@m9solutions.com or 703-936-0880. With 14+ years of proven delivery and steady growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diversity in driving the vision of the company.

• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. • Provide direction and specialist knowledge in applying the technology/application to the customers organization. • Develop and deliver high quality Qualtrics presentations and product demonstrations. • Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. • Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. • Effectively consult with management of customer organizations. • Participates in sales planning and business development activities. • Develop and demonstrate moderately complex solutions. • Architect solutions and prototype solutions for customers. • Present and articulate Qualtrics product's strengths, relative to competitors. • Interacts with development to enhance/refine Qualtrics products for the Healthcare team.

• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory. • Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas. • Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture. • Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform. • Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements. • Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions. • Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities. • Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.

• Collaborate with sales and field engineering teams to drive platform adoption and customer success • Lead post-technical win account strategy and execution • Accountable technical leader for customer use cases • Address technical issues for customer accounts • Enhance onboarding and enablement for customers • Create execution plans across technical roles and teams • Provide updates on customer health and usage metrics