Berkeley Research Group (BRG)

• Lead delivery of complex, multi-workstream clinical quality and performance transformation engagements, partnering directly with hospital executive leadership to ensure alignment across clinical, operational, and administrative stakeholders. • Own end-to-end workplan execution, coordinating cross-functional teams and driving accountability to achieve measurable clinical quality, operational, and financial outcomes. • Bring deep expertise in acute care hospital operations and transformation, with a strong ability to leverage EMR and performance data to inform decision-making and drive sustainable workflow change. • Translate strategic objectives into practical, implementable solutions that can be operationalized by physicians, nursing leaders, and frontline teams. • Build and maintain trusted, collaborative relationships with physicians and clinical leaders to drive adoption of evidence-based practices and consistent standards of care. • Lead implementation efforts across areas such as quality improvement, patient safety, infection prevention, sepsis, surgical quality, complications, mortality, readmissions, and performance scorecards. • Guide hospitals in optimizing performance on national quality and public reporting programs, including CMS Care Compare and other regulatory and benchmarking frameworks. • Support regulatory readiness and ongoing compliance related to CMS, state health departments, and other oversight bodies. • Translate complex clinical, operational, and performance data into clear, actionable insights for C-suite leaders and governing bodies. • Monitor progress against defined metrics and scorecards, ensuring initiatives deliver sustained outcomes beyond initial implementation. • Build, lead, and mentor high-performing project teams, fostering strong collaboration, accountability, and results orientation. • Serve as a trusted advisor to senior hospital and health system leaders, particularly in complex or resource-constrained environments.

• Lead banking transformation across consumer lending, retail banking, and payments. • Assess current operations, design future-state operating models, and develop practical implementation roadmaps. • Lead transformation programs, governance, and PMOs from strategy through execution. • Support technology-enabled transformation, including vendor evaluation, implementation, and business readiness. • Develop high-quality client deliverables and executive presentations. • Build trusted client relationships and communicate recommendations to senior stakeholders. • Collaborate with our AI specialists to incorporate AI-enabled approaches into consulting delivery. • Contribute to business development and the continued growth of the practice. • At the Associate Director level, you will additionally: Own proposals, scoping, pricing, and client pursuits. • Lead multiple concurrent engagements and the teams delivering them. • Build senior client relationships and identify opportunities to expand client work.

• Lead or support banking transformation initiatives across consumer lending, retail banking, and payments • Assess current operations, design future-state operating models, and develop practical implementation roadmaps • Support transformation programs, governance, and PMOs from strategy through execution • Support technology-enabled transformation, including vendor evaluation, implementation, and business readiness • Develop high-quality client deliverables and executive presentations • Build effective working relationships with clients and communicate recommendations to project stakeholders • Collaborate with AI specialists to incorporate AI-enabled approaches into consulting delivery • Support business development and contribute to the continued growth of the practice • At the Managing Consultant level, lead complex workstreams and coordinate day-to-day project execution • Review work products and coach Associates and other junior team members

• Assess and analyze charge generation and charge capture workflows to identify potential revenue leakage issue(s) and/or compliance risks. • Review and/or draft Revenue Integrity related policies and procedures to identify improvement recommendations. • Perform detailed research and analysis (e.g., gather, review, and summarize literature and data from the public domain, specialized industry resources, or client, public, and commercial databases). • Demonstrate creativity and efficient use of relevant software tools, analytical methods, and computer models to develop solutions. • Develop analyses and financial models using transactional data, financial data, and/or client provided data. • Develop and execute workplans for assigned project work. • Draft client deliverables for review by project lead/manager. • Work collaboratively with internal Revenue Integrity team members to develop methodology and documentation. • Participate in a team environment and prioritize assignments and responsibilities to meet goals and deadlines; facilitate internal meetings as appropriate.

• Design, implement, and maintain scalable and reliable systems in cloud environments such as Azure Cloud Services. • Provide operational support for full-stack software applications. • Increase system resilience with expert-level coding, bulletproof release, and change management skills. • Develop service-level indicators and objectives to automate release validation. • Improve automation and increase the system’s self-healing capability. • Collect operating system data and report performance metrics to stakeholders. • Ensure security best practices are followed in cloud infrastructure and application deployments. • Manage cloud and database system maintenance, debugging production issues as they arise. • Improve reliability, quality, and time-to-market of our suite of software solutions. • Partner with security and product teams to define and publish policies, processes, and playbooks to facilitate rapid and effective handling of alerts and incidents. • Lead incident management processes; respond to outages and service disruptions promptly.

• Architect, deploy, and optimize Azure Virtual Machines, including standardized images, automation, availability sets, and performance tuning. • Lead identity and access design using Azure AD, RBAC, Privileged Identity Management, and conditional access controls. • Design and maintain Azure networking (VNets, peering, NSGs, private endpoints, firewalls). • Oversee Azure governance including policies, tagging standards, resource organization, and cost optimization. • Lead major infrastructure projects and cloud transformations end-to-end.

• Design and maintain organization's global hybrid IT infrastructure, integrating Microsoft Azure, Microsoft 365, and on-premises Windows environments. • Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and EntraID. • Troubleshoot complex M365 services, escalations, and integrations with on-premises infrastructure. • Partner with security teams to implement conditional access, MFA, DLP and compliance policies. • Administer and optimize Jamf, Intune, Azure Virtual Desktop, and Autopilot solutions. • Architect, deploy, and optimize Azure Virtual Machines. • Support and maintain DHCP, DNS, and Active Directory environments. • Develop documentation, standards, runbooks, and architectural diagrams.

• Plan and perform medical record audits to determine coding accuracy and compliant claims submission • Conduct analysis of audit findings to identify trends/problems in coding and documentation • Monitor relevant resources, publications, and current government compliance and enforcement activity

• Demonstrate creativity and learn to efficiently use relevant software tools, analytical methods, and computer models to develop solutions. • Gain experience developing and maintaining electronic databases, spreadsheets and other files as dictated by project needs. • Perform detailed research and analysis, then put the results into action (e.g., gather, review, and summarize literature and data from the public domain, specialized industry resources, or client, public and commercial databases). • Audit own work product and work product of others to assure quality. • Organize case documents; create and maintain hard copy and electronic libraries for documents and retrieve documents from libraries as necessary. • Perform detailed schedule analysis to determine the source, magnitude, and cause of critical path delays as well as non-critical impacts on construction projects. • Participate in a positive team environment and work hard to meet client deadlines and quality expectations. • Demonstrate strong verbal and written communication skills.

• Partner with executive leadership to design long-term workforce plans and succession strategies. • Develop and implement HR strategies aligned with organizational goals. • Provide guidance to managers on performance management and employee relations. • Oversee daily HR operations, policies, procedures, and employee lifecycle processes. • Partner with legal to develop and maintain employee handbook, HR policies, and compliance documentation. • Manage audits, investigations, and risk mitigation activities. • Lead recruiting strategy and workforce planning activities. • Oversee employee relations and conflict resolution processes. • Ensure compliance with federal, state, and local employment laws to protect the organization from legal risks and workplace liabilities. • Oversee onboarding, performance management, promotions, succession planning, and career development. • Develop leadership coaching and manager training programs. • Partner with leadership on compensation strategy, benchmarking, and salary administration. • Oversee benefits administration and vendor relationships. • Develop and maintain HR dashboards, metrics, and workforce analytics. • Ensure accuracy, security, and governance of employee data. • Create reports and insights on headcount, turnover, retention, recruiting, performance, and employee engagement. • Serve as the primary owner and administrator of the organization’s HRIS platform.