🌎 Change the world. Get paid for it. At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign. 💡 About US Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families. Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services. We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful! 💼What is the job? Acumen Fiscal Agent is seeking a Process Improvement Analyst to join our innovative team. In this role, you will be responsible for analyzing current processes, identifying areas for improvement, and developing strategies to enhance operational efficiency. You will collaborate with various departments to gather data, analyze workflows, and implement solutions that streamline processes and improve service delivery. The ideal candidate will possess strong analytical skills, a proactive approach to problem-solving, and the ability to communicate effectively across teams. This is an exciting opportunity to make a significant impact on the company's operational success while fostering a culture of continuous improvement. Responsibilities - Conduct thorough analyses of existing processes and workflows to identify inefficiencies. - Gather data and generate insights to support process improvement initiatives. - Develop and implement action plans to streamline processes and enhance service delivery. - Collaborate with cross-functional teams to design, test, and execute process improvements. - Monitor the effectiveness of changes and adjust strategies as needed. - Provide training and support for employees to adopt new processes and tools. - Report on progress and outcomes of improvement initiatives to management.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As an Expert Business Analytics at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. This role supports the corporate services organization to become data driven organization using Tango (currently in implementation phase). Responsibilities include working with raw data to create a meaningful dashboard to help leaders understand office utilization, cost associated by site, and understanding cost by categories. The role will also support data integrity and accuracy of the reporting that gets pulled out of other systems to gather the dashboards. Strong cross‑functional communication and problem‑solving skills are essential to ensure a smooth process and high data integrity across all systems. Your role in our mission Systems Transition & Data Management - Lead the transition from IOffice (Eptura) and CAD/Office tools to Tango and associated space‑management platforms. - Oversee data migration activities, ensuring accuracy of security data, badge/access data, and positioning/location data. - Manipulate raw data, perform data cleaning, and build dashboards and analytics to support decision‑making. - Work with the Positioning Tool and Tango to support space planning, occupancy updates, and issue resolution. Quality Assurance & Validation - Approve and validate test results to confirm that all requirements have been met. - Support quality control efforts to ensure smooth deployment and system stability. Collaboration & Relationship Management - Work with multiple stakeholders across departments and levels of the organization. - Build effective relationships and adapt communication style to a variety of personalities and working styles. What we're looking for - 9+ years as a Business Analyst or requirements liaison between technical and non‑technical teams. - 3+ years of experience in Medicaid/Medicare environments (preferred). - Strong Project Management background and experience working with senior leaders (CFO, Veritas, etc.). - Experience with IOffice or Tango preferred. - Advanced proficiency with Microsoft Excel (macros, advanced formulas, data modeling). - Experience building and interpreting dashboards, analytics, and spreadsheet‑driven insights. - Ability to manipulate and analyze raw data to produce meaningful reports. - Skilled in business process mapping and re‑engineering. - Excellent communication skills with the ability to clearly explain technical topics to non‑technical audiences. - Strong interpersonal skills with the ability to work with a wide range of personalities. What you should expect in this role - Opportunities to travel through your work for annual meeting - Fully remote options from continental US locations only - Video cameras must be used during all interviews, as well as during the initial week of orientation - The deadline to submit applications for this posting has been extended until a suitable candidate is selected - #LI-HC1 #LI-OCM The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities *This is a remote opportunity - Accurate and Comprehensive Requirements Elicitation and Documentation. - Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking to solve or fulfill needs of low to moderate complexity; - Utilizing knowledge management and escalates issues when necessary. - Responsible for taking on-call on a regular basis - Follows appropriate change control process at all times - Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management. - Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals. - Develop knowledge and participate in the transition to operations functions following implementation delivery. - Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes. - Participate in supporting functions which may include developing test plans, perform test plans, facilitating with end users for end user acceptance testing and may develop application validation scripts for ongoing operations teams. - May provide guidance and training and problem solving assistance to other team members. - ​Seeks to identify repeatable issues or requests and perform continuous process improvement activities to ultimately improve customer satisfaction experience. Requirements Gathering & Documentation: Proven ability to elicit, analyze, document, and manage functional and non-functional requirements from diverse business stakeholders (e.g., clinicians, administrators, operations). This includes experience with user stories, use cases, process flows, and BRDs.Stakeholder Management: Excellent communication, negotiation, and interpersonal skills to effectively engage with and manage expectations of various stakeholders at all levels.Process Mapping & Optimization: Experience analyzing existing business processes, identifying inefficiencies, and recommending solutions leveraging Salesforce capabilities.Data Analysis & Reporting Needs: Ability to understand and document data requirements, reporting needs, and KPIs for various business units.Analytical & Problem-Solving: Strong analytical skills to diagnose issues, propose solutions, and critically evaluate options.Communication & Documentation: Exceptional verbal and written communication skills for creating clear and concise documentation, presentations, and leading workshops.Facilitation Skills: Ability to lead meetings, workshops, and training sessions effectively. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements - Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment Required - 4-7 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role Required

JOB DESCRIPTION Job Summary Job Summary Responsible for accurate and timely intake and interpretation of regulatory and/or functional requirements related to but not limited to coverage, reimbursement, and processing functions to support systems solutions development and maintenance. This role includes coordination with stakeholders and subject matter experts on partnering teams and supporting governance committees where applicable. JOB DUTIES - Develops and maintains requirement documents related to coverage, reimbursement and other applicable system changes in areas to ensure alignment to regulatory baseline requirements and any health plan developed requirements. - Monitors sources to ensure all updates are aligned. - Leads coordinated development and ongoing management /interpretation review process, committee structure and timing with key partner organizations. - Conducts analysis to identify root causes and assist with problem management as it relates to state requirements. - Communicates requirement interpretations and changes to health plans/product team and various impacted corporate core functional areas for requirement interpretation alignment and approvals as well as solution traceability through regular meetings and other operational process best practices. - Provides support for requirement interpretation inconsistencies and complaints. - Self-organized reporting to ensure health plans/product team and other leadership are aware of work efforts and impact for any prospective or retrospective requirement changes that can impact financials. - Engages with operations leadership and Plan Support functions to review compliance-based issues for benefit planning purposes. KNOWLEDGE/SKILLS/ABILITIES - Maintains relationships with Health Plans/Product Team and Corporate Operations to ensure all end-to-end business requirements have been documented and interpretation is agreed on and clear for solutioning. - Ability to meet aggressive timelines and balance multiple lines of business, states, and requirement areas. - Strong interpersonal and (oral and written) communication skills and ability to communicate with those in all positions of the company. - Ability to concisely synthesize large and complex requirements. - Ability to organize and maintain regulatory data including real-time policy changes. - Self-motivated and ability to take initiative, identify, communicate, and resolve potential problems. - Ability to work independently in a remote environment. - Ability to work with those in other time zones than your own. JOB QUALIFICATIONS Required Qualifications - At least 4 years of experience in previous roles in a managed care organization, health insurance or directly adjacent field, or equivalent combination of relevant education and experience along with Medical Billing and coding experience - Policy/government legislative review knowledge. - Strong analytical and problem-solving skills. - Robust knowledge of Office Product Suite including Word, Excel, Outlook and Teams. - Previous success in a dynamic and autonomous work environment. Preferred Qualifications - Project implementation experience - Knowledge and experience with federal regulatory policy resources including Centers for Medicare & Medicaid Services (CMS) and the Affordable Care Act (ACA). - Medical Coding certification. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.