• Support a growing mortgage team with loan application support and client communication. • Coordinate document management and administrative tasks to ensure efficient loan processing. • Maintain accurate borrower records and documentation. • Conduct follow-up communications with clients regarding loan applications. • Assist in managing the loan pipeline and CRM systems. • Monitor and manage the loan officer’s inbox and assist with scheduling.

Role Description We are seeking a highly organized and discreet Executive Assistant to support and anticipate the needs of senior leadership within the Law and Compliance Department(s). This role serves as a trusted partner to the Executive(s) and team, ensuring seamless day-to-day support while managing sensitive and confidential information with the highest level of professionalism, discretion, and sound judgment. The role involves managing complex administrative tasks; coordinating meetings, travel, and communications; and supporting various department operations. - Manage Compliance senior leadership calendars, schedule meetings, resolve scheduling conflicts, and prioritize competing needs. - Coordinate meeting logistics including travel, conference rooms, technology setup, and catering as applicable. - Coordinate effectively with a team of other Executive and administrative assistants across Symetra to understand internal dynamics and build and maintain a strong rapport to support cross-department/cross-function needs, identify process improvements, and ensure ongoing professional growth, tech savviness, and general upskilling. - Prepare meeting agendas and materials; take meeting minutes as needed; support large department meetings including scheduling and follow-up. - Compose, edit, and proofread a variety of communications on behalf of leaders (correspondence, reports, policies, forms, and other materials). - Support presentation development through research, detailed editing, attention to brand standards, and preparation of summary materials and reports. - Maintain confidential filing systems (electronic) and coordinate use of and access to department databases and information systems by Executives and their team. - Reconcile invoices and expense reports; assist with purchasing and vendor coordination as needed. - Organize team events (team building, offsites, department programs/initiatives) and support internal communications. - Handle incoming calls and emails, screen, and route appropriately, and prioritize time-sensitive requests. - Provide light project coordination support (tracking deliverables, monitoring status, completing project tasks for leaders and team). Qualifications - College degree or equivalent work experience required. - 5–8 years of relevant administrative or executive support experience, preferably supporting senior leadership. - A professional who projects competence through communication, organization, and demeanor. - Proven ability to handle confidential information with discretion and professionalism. - Strong written and verbal communication skills; comfort drafting, editing, and proofreading executive communications. - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. - A curious, adaptable, strategic thinker who remains composed under pressure. - Strong calendar management, time management, and customer service skills. - Solid critical thinking skills and ability to work independently with sound judgment. - Experience with multiple technology and software platforms including Artificial Intelligence tools. - High school diploma required. Benefits - Flexible full-time or hybrid telecommuting arrangements. - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%. - Paid time away including vacation and sick time, flex days, and ten paid holidays. - Give back to your community and double your impact through our company matching. Compensation Hourly Range: $32.80 – $54.64 plus eligibility for annual bonus programs. Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

• Provide administrative support for senior-level executives, anticipating needs and proactively addressing them • Own and manage complex executive calendars, balancing competing priorities and ensuring alignment with strategic goals • Arrange internal meetings, external appointments, conference calls, and conference rooms • Screen calls and emails, identifying and tracking high-priority items and deadlines • Provide appropriate responses in coordination with the executive • Initiate and respond to executive correspondence, handling confidential and non-routine information with discretion • Provide exceptional hospitality to guests, consistently going above and beyond to ensure a welcoming environment and a high level of customer service • Coordinate and book travel in alignment with corporate policies and executive preferences • Anticipate potential travel changes and/or disruptions and adjust travel plans accordingly (often highly time-sensitive) • Prepare and reconcile expense reports, obtain receipts, and ensure accurate credit card charge reconciliation • Track action items and deadlines, ensuring timely follow-up and completion • Perform advanced tasks using Microsoft Office Suite, including creating, editing, and updating documents, presentations, and spreadsheets • Organize and facilitate large team events and special projects, sometimes acting as project manager • Coordinate, schedule, and manage logistics for internal and external meetings, leadership offsites, client engagements, and high-profile events

• Provide confidential administrative support to executives, handling communications, scheduling, and problem-solving with sound judgment and discretion. • Coordinate and manage schedules, meetings, travel, and events for executives and their teams, ensuring smooth logistics and efficient time management. • Act as a liaison between departments and external partners, maintaining professional communication with high-level stakeholders such as C-level executives and investors. • Prepare and manage documentation, including composing correspondence, creating presentations, proofreading for accuracy, and maintaining records and databases. • Handle special projects and tasks independently, demonstrating strong multitasking and prioritization skills, while managing confidential information securely.