• Define and execute the long-term strategy, architecture, and integration roadmaps for financial systems, prioritizing NetSuite enhancements to support evolving business needs • Oversee NetSuite governance, including role-based access controls, segregation of duties, audit trails, change management, and compliance with regulatory requirements (e.g., SOX readiness, data privacy standards) • Lead the financial systems team in system configuration, upgrades, customizations, troubleshooting, and ongoing optimization to ensure reliability, performance, and security • Manage integrations between NetSuite and other platforms (e.g., e-commerce, CRM, payment gateways, inventory, analytics tools) to enable end-to-end process automation and real-time data flow • Establish and enforce internal controls, data integrity standards, security protocols, and monitoring processes to mitigate risks and support audit readiness • Collaborate with Finance leadership on financial reporting, process automation, and analytics initiatives using NetSuite tools like SuiteAnalytics, Saved Searches, and SuiteScripts • Drive continuous improvement by identifying opportunities for automation, process re-engineering, and technology adoption to reduce manual effort and enhance accuracy • Provide strategic guidance on financial systems projects, vendor management, budgeting for system initiatives, and cross-functional stakeholder alignment

Freebird® is a high-growth DTC brand redefining shaving for millions of people. We’ve scaled to 9-figures in revenue, served over 1 million customers, and continue to build performance-driven growth channels that create real impact. We’re looking for a Head of TikTok Shop to own and scale our TikTok Shop channel end to end. This is a hands-on, performance-driven role. You’ll be responsible for taking TikTok Shop from ~$25K/month in evergreen revenue to ~$100K/month and building a repeatable system that continues to scale. You’ll manage creator affiliates, shop execution, and performance optimization while partnering closely with Paid Media, Creative, and E-commerce. This role is ideal for someone who lives inside TikTok Shop, understands creator incentives, and knows how to turn content into consistent revenue. What You’ll Own TikTok Shop Growth & Performance - Own day-to-day TikTok Shop execution, optimization, and results. - Scale TikTok Shop from ~$25K/month to ~$100K/month in evergreen revenue within 12 months. - Manage performance against CPA, ROAS, and payback targets. - Execute assortment strategy, pricing, promotions, seeding, reviews, and livestream support. - Monitor shop health, fulfillment issues, refunds, and customer experience signals. Creator & Affiliate Execution - Recruit, onboard, and activate 1,500–2,500 TikTok Shop affiliates over 12 months. - Manage a tiered creator ecosystem: - High-volume affiliates - Consistent mid-tier creators - A small group of top performers - Drive repeat posting through clear incentives, commissions, and expectations. - Ensure predictable creator output aligned to product and promo priorities. Affiliate Performance Management - Track and analyze creator performance metrics including GMV, CVR, AOV, refunds, content volume, and posting consistency. - Identify top-performing creators and double down via seeding, bonuses, or higher commissions. - Test and optimize commission structures, promotions, and incentives. - Maintain creator scorecards and clear performance reporting. Creator Content for Paid & Organic Scale - Partner with Paid Media to surface top-performing TikTok Shop content for Spark Ads. - Support creator whitelisting and permissions (with guidance from Paid Media). - Ensure FTC compliance and adherence to brand guidelines. - Help scale creator content that can be reused across paid ads, PDPs, and organic social. Systems & Reliability - Build and run workflows to manage hundreds of active creators at once. - Use tools and dashboards to track affiliates, commissions, content, and usage rights. - Keep operations organized across seeding, communication, and follow-ups. - Ensure TikTok Shop runs smoothly without constant firefighting. Cross-Functional Collaboration - Work closely with Paid Media, Creative, Growth, E-commerce, and CX/Ops. - Align creator pushes with launches, promos, and inventory. - Feed TikTok Shop learnings back into paid ads, PDPs, and organic social.

• Proactively identify new revenue opportunities and relationships to drive account and revenue growth • Create new and sustain existing senior relationships • Promote and drive client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services • Ability to partner in a cross-functional model with Sales Engineering, Marketing, and Product • Drive contract negotiations for new and existing business in partnership with Legal • Work closely with Sales Engineering and the customer on solution, value, and pricing scenarios • Responsible for developing and delivery of prospective client proposals • Represent Ensono at field events such as conferences, seminars, etc. • Communicate information effectively to diverse audiences, internal and external to the company, recognizing business and product terms and value • Challenge the current thinking, assumptions, and status quo to drive results and innovation • Recruit, train, and grow account executive team • Successfully run business with Sales Operations and SFDC framework

• Serve as a key finance business partner to SVP Services and provide thought leadership to the Services leadership team in the planning / forecasting across revenue, spend, profit & billings • Lead the annual planning and quarterly forecasting processes for Professional Services, including complex modeling and sensitivity analysis; Own the consolidation of the Global Services organizational financials • Review, revise, and develop new analysis / KPI’s to ensure they provide deep insights and predictability into Professional Services financial performance • Build, develop and work with the Services FP&A team to drive operational excellence with consistent process improvement and automation • Oversee Professional Services variable compensation plans, ensuring alignment to goals, accurate accruals and a customer service-oriented mindset to resolve exceptions