For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. We are seeking an experienced Application Engineer to join our software development team in our Worcester office. This role offers flexibility and can be performed in-office or hybrid. Remote work location will be considered. POSITION OVERVIEW: In this role, you will play a part in designing, developing, and maintaining high-quality software solutions. You will participate in all phases of the software development lifecycle from requirements gathering to deployment and maintenance. This is a full time, exempt role. WHAT YOU WILL DO: - Design and develop highly reliable full‑stack solutions using React.js and Spring Boot. - Build new applications, prototypes, and proof‑of‑concept solutions. - Collaborate with cross‑functional teams including architects, business analysts, and QA engineers. - Own the design, coding, unit testing, deployment, and monitoring of the software you build. - Work closely with product owners, developers, and stakeholders to ensure alignment on solution delivery. - Translate business requirements into scalable, high‑performing systems. - Ensure code quality through unit testing, code reviews, and adherence to best practices. - Optimize application performance, security, and stability. - Participate in architecture and design reviews. - Participate in Agile/Scrum ceremonies and contribute to continuous improvement. - Contribute to engineering standards, best practices, and process improvements. - Build knowledge of P&C insurance concepts, business processes, and Hanover systems. WHAT YOU NEED TO APPLY: - Bachelor’s degree in Computer Science or related field OR 5 years of professional software development experience. - Strong work ethic, prioritization skills, and attention to detail. - 3-5 years of professional software development experience. - 3+ years of hands‑on full‑stack development experience (React + Java). - Expert knowledge of Java and Spring Boot. - Strong knowledge of React.js. - Excellent communication skills. - Excellent problem‑solving and analytical abilities. - Ability to manage multiple priorities and tasks simultaneously. - Strong understanding of monitoring, observability, and application performance management. - Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen) BONUS POINTS FOR: - Experience with containerization (Kubernetes, Docker). - Experience using GitHub Copilot or similar AI‑assisted development platforms. - Experience with CI/CD pipelines, automated builds, and deployments. - Familiarity with cloud platforms (AWS, Azure, or GCP). - Experience with UX/UI concepts and front‑end best practices. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

• Work effectively as part of a development team to: • Define, implement and improve software development, update and testing processes, ensuring the quality and traceability of deliveries; • Guide the team of developers and analysts, promoting engineering best practices, version control and documentation; • Plan, implement and manage e-commerce solutions and online learning environments for undergraduate, graduate and continuing education courses; • Maintain and optimize infrastructure hosted on managed cloud services, ensuring performance, security and scalability; • Develop, integrate and customize solutions on WordPress and Moodle platforms, with a focus on plugins such as WooCommerce, LearnDash, WP Fusion and HubSpot, aligning solutions with course marketing and delivery needs; • Monitor, identify and resolve technical issues, especially related to integrations between platforms and associated systems; • Update and maintain mobile applications linked to institutional platforms, ensuring the best user experience for students and applicants; • Collaborate with multidisciplinary teams (marketing, product, academic) to ensure technological solutions are aligned with the institution's commercial and educational objectives; • Occasionally — not necessarily at the outset — serve as an instructor for courses in the area of software engineering at Instituto Infnet.

• Architect, design, develop, and maintain complex full-stack software systems and APIs spanning multiple technology domains and data stores. • Build and iterate on new products primarily in JavaScript and TypeScript, leveraging Node.js for server-side development and Next.js and React for modern web application delivery. • Develop backend services in Java and Python and work with SQL and MongoDB for data persistence. • Design and implement software that integrates with or operates adjacent to AI models and AI-powered workflows. • Identify cross-cutting concerns within and across service boundaries and implement reusable, well-structured solutions. • Consistently apply sound software design principles — SOLID, clean architecture, appropriate patterns — to implement business functionality at scale. • Apply security-first design principles across the stack, including proper secrets management, input validation, authentication and authorization patterns, and defense-in-depth strategies. • Establish technical design and develop solutions following development standards and quality processes. • Lead story breakdowns, grooming sessions, and feature-level architecture and design discussions. • Drive measurable improvement in unit test coverage, code quality, and overall engineering health of the codebase. • Perform thorough PR reviews and provide technical guidance and mentorship to team members.

• Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications. • Lead complex projects that improve functionality and reliability for our customers • Provide design feedback and participate in code reviews to ensure implementation meet requirements • Drive architectural discussions and influence the technical roadmap • Advocate for best coding practices to raise the bar for you, your team, and the company • Mentor and provide technical guidance to other team members • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.