This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to lead and execute high-impact people programs across the organization. As a Program Manager, People, you will be responsible for translating strategic initiatives into actionable plans, driving adoption of key HR platforms, and ensuring seamless execution of programs that support employees and organizational growth. You will work closely with cross-functional stakeholders, including HR, Legal, Finance, and IT, to deliver M&A integrations, learning initiatives, and centralized knowledge management. The position requires strong project management, organizational skills, and the ability to operate effectively in a fast-paced, dynamic environment. This role is remote but may include occasional travel and offers the chance to shape impactful people-focused initiatives across the enterprise. - Lead the design, rollout, and continuous improvement of centralized HR knowledge repositories, ensuring adoption and sustainability. - Support M&A integration efforts by coordinating cross-functional teams, tracking milestones, and maintaining a People team integration playbook. - Translate business priorities into structured, actionable plans with defined milestones, risks, and success metrics. - Partner with communications and stakeholders to plan and execute change management for people programs. - Assist with planning and execution of performance, talent, and learning initiatives, including LMS rollout and adoption. - Provide project support for high-priority initiatives, bringing clarity and structure to ambiguous or complex programs. - Act as a trusted partner and advisor across People and cross-functional teams, ensuring alignment and accountability. Qualifications - 5–8+ years of experience in People Operations, HR Program Management, or related business operations roles. - Strong program and project management skills with proven ability to manage multiple workstreams. - Experience supporting cross-functional initiatives involving HR, Legal, Finance, and IT. - Excellent stakeholder management, communication, and organizational skills. - Ability to operate effectively in fast-paced, ambiguous environments with a high degree of autonomy. - Preferred: Experience with M&A integration, LMS implementation, HR systems, centralized knowledge repositories, and change management. Benefits - Competitive hourly rate of $60–$63/hr with potential for extension or full-time conversion. - Fully remote work with flexibility and autonomy. - Comprehensive medical, dental, and vision coverage. - 401(k) with employer match. - Unlimited PTO, paid holidays, and paid parental/adoption leave. - Additional benefits include legal insurance, home internet stipend, and pet insurance. - Opportunity to work in a dynamic, cutting-edge environment with impactful enterprise-wide initiatives.

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices • Full ownership & accountability of projects (Day 1) • Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets • Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor • Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities • Responsible for customer satisfaction and transaction survey results conducted for project management community • Defining project goals and delivery plans, KPIs for project managers and objectives • Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production • Directly responsible for improving and maintaining long-term customer satisfaction goals • Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor • Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting • Provide guidance to other PMs while working with the assigned major account • Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program • Serve as an escalation point for the customer

• The Physician Program Director (PPD) focuses on establishing formal Impella programs through sustainable relationships with account stakeholders and key opinion leaders (KOLs) within the field of hemodynamic support. • The PPD is responsible for developing and managing strategic relationships with key opinion leaders, thought leaders, and subject matter experts to support the organization’s scientific, medical and commercial goals. • Ensure effective engagement, collaboration, and communication between the company and its network of experts to enhance brand credibility, education, and innovation. • Represents all aspects of Abiomed and acts as a field liaison to connect hospitals to internal resources such as the medical office, research, marketing, and executive teams. • Collaborates with hospitals and hospital administrators to identify areas for program efficiencies through best practice implementation, protocol development, and workflow improvement, ensuring long-term program sustainability. • Works to identify program gaps and align internal resources as appropriate to support the hospitals' goals. • Collaborates with systems of care and Integrated Delivery Networks (IDNs) to support the implementation of best practices across the hospitals within the system. • Develops and implements a comprehensive KOL engagement strategy aligned with brand and therapeutic area objectives. • Understands hospital market dynamics, uncovers gaps in operational efficiency and patient care, and deploys appropriate tools that will ultimately allow us to reach more patients. • Advocates on behalf of heart recovery programs to health system administration & engages with hospital administrators to gain alignment on projects. • Identifies and develops new and emerging key opinion leaders through key customer visits, HQ executive programs, regional education courses and local programs. • Serves as a corporate liaison between Key Opinion Leaders, IDNs, Healthcare System leaders, and Abiomed’s Executive team, Management, Marketing, Clinical Research and Sales. • Collaborates cross functionally with internal partners to align KOL initiatives. • Executes and facilitates important and integral customer meetings at major medical tradeshows. • Communicates routinely with all members of the sales and Abiomed leadership team as outlined.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Program Manager, Field Enablement Content on GitLab's Field Enablement team, you'll design and deliver scalable enablement programs that help customer-facing teams build confidence in GitLab's DevOps, Security, and AI-powered platform story. You'll own content and program initiatives that support the field across onboarding, product education, release readiness, revenue plays, and ongoing reinforcement, making sure teams can clearly explain value throughout the customer buying lifecycle. You'll work across Product Marketing, Product Management, Revenue Operations, Solutions Architecture, Customer Success, Monetization, and Field Leadership to bring new offerings, product updates, and messaging to market through clear, role-based enablement. In this individual contributor role, you'll use instructional design, strong program management, and performance insights to create learning experiences that are practical, accessible, and easy for the field to use in the flow of work. You'll do this in GitLab's all-remote, asynchronous environment, where autonomy, collaboration, and iteration are part of how we work. Some examples of our projects: - Designing and launching role-based learning paths, certifications, and technical labs that help account executives, solutions architects, customer success managers, and partners build skill in GitLab's Security and DevOps capabilities - Building and maintaining enablement content for product launches, new offers, and monthly release readiness, including talk tracks, demo guidance, competitive positioning, and field-ready assets in Highspot and Cornerstone What you'll do - Own the strategy and roadmap for Field Enablement Content programs focused on GitLab's DevOps, Security, and AI-powered platform story, aligned to the needs of customer-facing teams. - Lead cross-functional enablement programs for product launches, new offerings, packaging changes, and release readiness from planning through launch, reinforcement, and ongoing updates. - Build and maintain role-based enablement assets such as playbooks, talk tracks, pitch materials, demo flows, technical labs, and assessments that help the field communicate value clearly. - Design blended learning experiences, including self-paced content, live virtual sessions, scenario-based learning, and hands-on practice, for field and partner audiences. - Develop and manage accreditations, certifications, and validation programs that help teams build and demonstrate readiness across priority solution areas. - Partner with Product Marketing, Product Management, Solutions Architecture, Revenue Operations, Customer Success, Monetization, and Enablement Leads to ensure content is accurate, current, and easy to apply in customer conversations. - Publish and organize content in platforms such as Highspot and Cornerstone so materials are discoverable, structured, and aligned to role-based learning paths and business priorities. - Measure program effectiveness through engagement, completion, assessment, and field feedback data, and continuously improve content governance, review cycles, and program quality over time. What you'll bring - Demonstrated experience in sales enablement, technical enablement, learning and development, product marketing, solutions architecture, or a related role supporting B2B enterprise software go-to-market teams. - Experience creating and delivering enablement for customer-facing audiences such as account executives, solutions architects, customer success managers, or partners, including content that supports real customer conversations. - Familiarity with DevOps, Security, or DevSecOps concepts, with the ability to turn technical topics into clear, value-based messaging for field teams. - Strong instructional design skills and experience building scalable learning programs using adult learning principles and structured methods such as ADDIE, SAM, or similar approaches. - Proven ability to manage complex, cross-functional programs with multiple stakeholders, timelines, and dependencies while maintaining a high bar for quality and clarity. - Experience creating a range of enablement materials such as e-learning modules, presentations, guides, demos, labs, assessments, and reinforcement content. - Comfort using enablement and learning platforms such as Highspot, Cornerstone, or similar systems, along with common collaboration and content creation tools. - A data-informed mindset, strong written and verbal communication skills, and the ability to work as a self-directed manager of one in an all-remote, asynchronous, values-driven environment. About the team On our Field Enablement team, we help GitLab's revenue organization build the knowledge, skills, and behaviors needed to support customer outcomes and revenue growth. We create scalable programs, content, and processes that help our field and partner teams stay ready for product launches, new offers, evolving messaging, and ongoing skills development across the customer journey. You'll join our team and work closely with stakeholders across the business to connect product change with field readiness. We focus on making enablement practical, measurable, and easy to use, with an emphasis on role-based learning, clear content governance, and repeatable frameworks that can scale globally. We're a collaborative, fully remote team that values transparency, iteration, and shared ownership as we build programs that help GitLab teams tell a stronger, more consistent story in the market. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $81,200—$174,000 USD How GitLab will support you - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.