• Be the thought partner for the Director of Business and Revenue Operations. Be the right hand in pushing our operational efficiency forward. • Manage and develop one Salesforce Administrator, providing clear priorities, regular feedback, and growth opportunities. Build the team’s capacity to support a growing systems portfolio as Hyperproof scales. • Own a structured intake and prioritization process for systems requests. Independently evaluate whether a requested change is valid, needed, and properly scoped or whether it needs to be escalated to Business Operations Leadership. Communicate decisions, trade-offs, and timelines transparently to stakeholders • Co-own the business systems roadmap with the Director of Business Operations. Evaluate, recommend, and prioritize optimization opportunities, new tool implementations, and architectural changes. • Architect the integration and data flow strategy across the revenue tech stack, with Salesforce as the system of record. Own the technical vision for how systems connect. • Lead/PM all large business systems implementations, including requirements gathering, vendor/tool evaluation, Agile delivery, and go-live. You get a say in whether a tool is a good fit before we commit. • Serve as the primary administrator for all tools in the business operations stack. Own implementations, configurations, and day-to-day operational support. • Own or partner on critical workflows such as; lead routing, attribution, account hierarchy, CPQ and order management, and auto-renewals. • Maintain all integrations with minimal downtime or errors. Leverage APIs for data exchange and user auto-provisioning across the stack. • Ensure all systems meet Hyperproof standards: no duplicates, seamless data flow, and consistent setup across environments. • Maintain the RevOps sprint cadence, checkpoints, and release calendar. Consistently meet deployment deadlines. • Hands-on CPQ ownership. We are completing a Nue CPQ re-implementation and this will be a primary focus during onboarding. • Create and maintain comprehensive systems documentation: technical maps, field libraries, integration documentation, and change logs. All system changes require documentation for education and compliance before release. • Own the data governance framework, including defined data owners, quality standards, SLAs, and escalation paths. • Own security settings across all tools: user access reviews, permission configurations, and customer data protection. Understand requirements across EU, FedRAMP, and additional audit frameworks relevant to Hyperproof’s use case. • Review and validate security configurations on a regular cadence, with documented evidence. • Identify and pilot AI-powered enhancements across the business systems stack (e.g., AI-driven data enrichment, intelligent automation). Bring recommendations to Business Operations Leadership with clear business cases and measurable outcomes. • Stay current on AI capabilities within Salesforce and adjacent tools. Proactively assess how emerging features can reduce manual effort or improve data quality.

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support P&C Sales and Agency compensation. We're seeking a detail-oriented professional with strong Excel skills, a high level of accuracy, and the ability to anticipate business needs. If you enjoy solving problems, building strong partnerships, and driving continuous improvement, this could be a great fit. Key Qualifications: - Demonstrated problem-solver with a continuous improvement mindset. - High technical aptitude, including strong proficiency in Excel. - Proven critical thinker with the ability to analyze complex information and identify patterns. - Strong analytical skills to support data-driven decision-making. - Clear and effective communicator across various audiences. - Customer-focused with a proven ability to build and maintain strong relationships with internal and external stakeholders. - Adaptable and responsive to evolving business needs. Primary Responsibilities: - Calculate and administer small to moderate-sized compensation plans with accuracy and timeliness - Leverage Excel to support compensation processes and reporting - Respond to and resolve compensation-related inquiries - Conduct User Acceptance Testing (UAT) for assigned plans - Collaborate with Compensation Design on new incentive program development - Calculate simple manual compensation plans outside of SAP - Build foundational SAP knowledge (prior experience preferred but not required) Job Description Summary Are you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you! As a Specialist, you'll work on complex business and/or system process analysis, design, implementation and operations. We'll count on you to competently analyze existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification or discontinuance. In addition, you'll have opportunities to create process change by integrating new processes with existing ones. Job Description Key Responsibilities: - Designs, develops, customizes, documents, deploys, maintains and updates business and system processes and procedures. - Performs day-to-day operations of business and systems processes, including the operation of process-related tools. Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle. - Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continues process improvements. Identifies, facilitates, markets and implements new and creative business process redesigns. - Performs process evaluations and develops recommendations utilizing benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business process. - Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Facilitates ongoing process design activities for a given set of customers or organization as a team member and advisor. - Works and consults with customers and project teams to develop business cases and comprehensive project plans to identify, quantify and deliver process design efforts in support of business objectives. Monitors and manages process design project plans. - Serves as subject matter expert on project team involved with development, implementation, administration and operation of new processes, which may include multiple functions, product lines and business activities. Facilitates post-implementation and conformance reviews for complex processes to ensure conformance to process requirements. - Maintains and operates moderately complex process designs, operational and measurement tools and methods to improve business and/or system processes. - Mentors, educates and trains others on the use of process design techniques, methods and tools. - Maintains collaborative relationships with vendors, partners and suppliers to support customer plans. Facilitates service evaluations regarding outside consulting service vendors. - Coordinates activities for a process project team and helps monitor project schedules and costs. May perform other responsibilities as assigned. Reporting Relationships: Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences: Education: Undergraduate degree in business, mathematics or related field preferred. License/Certification/Designation: Process-related certifications preferred. Product-related technical insurance course work, e.g., CPCU, CPU, LOMA, preferred. Experience: Typically, six or more years of experience in business process design or operations. Knowledge, Abilities and Skills: Maintains and comprehends business process operations or redesign techniques, methods and tools. Understanding of business trends to support process design and operations to improve performance. Demonstrated experience in process analysis, process design and process implementation. Understanding of project management concepts and techniques required. Understanding of customer business environment preferred. Competency in process development or process operations preferred. Good communication skills required for interactions with others. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the Director and HR Officer. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not eligible) Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 03/17/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Process Management : $71,000.00-$133,000.00 The expected starting salary range for Specialist, Process Management : $71,000.00 - $107,000.00

• Drive the operational rhythm of the business • Own the creation of executive-ready presentations and narratives • Ensure senior leaders receive accurate, timely, and insight-driven updates • Translate performance data into clear executive storylines • Maintain and evolve DEC dashboards and reporting across revenue, funnel health, experimentation, and operational KPIs • Partner with DEC leadership to strengthen clarity, engagement, and accountability across the organization • Work closely with Marketing, Finance, Sales, Product, Growth, and Customer Success to ensure shared understanding of goals

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Eaton’s FFD Fluid Filtration Division division is currently seeking a Global Commercial Enablement Lead. This is a remote role from within the United States! The expected annual salary range for this role is $97,000 - $143,000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The Global Commercial Enablement Lead serves as the business owner for the Filtration Division’s Salesforce and CPQ (Configure, Price, Quote) platforms, partnering with Sales, Customer Service, Technical Service, and IT teams to improve customer outcomes and drive scalable commercial execution. The role leads the identification, prioritization, and delivery of digital and process improvements, acting as the primary liaison between global business users and technology teams. In addition, this role supports the deployment of a Lean Management System across global commercial teams, leading continuous improvement initiatives to increase efficiency, consistency, and effectiveness. The role reports to the Global Commercial Operations Leader and operates in a highly collaborative, global environment. Essential Functions: - Own the global Salesforce and CPQ program, serving as the primary liaison between commercial teams and IT which includes but is not limited to: - Identify and document business requirements through interviews, process mapping, and observation - Develop and deliver training, communications, and enablement materials to support user adoption - Lead change management and user adoption activities to ensure sustained value realization from digital tools and process improvements - Create and maintain reports and dashboards to support data-driven decision making - Partner with technical teams to identify, prioritize, and deploy artificial intelligence-enabled (AI) capabilities - Lead continuous improvement initiatives within Quote-to-Cash processes using Lean methodologies - Leverage Voice of Customer insights to identify and prioritize improvement opportunities - Support implementation of standardized systems and documentation as a single source of truth - Manage key global commercial programs, as applicable Qualifications - Bachelors degree from an accredited institution. - 5+ years of experience in IT, sales, or customer support - 3+ years of experience leading continuous improvement activities - 1+ year of experience with Salesforce and Oracle CPQ - Must be legally authorized to work in the US without company sponsorship now and in the future - Must have a passport or able to obtain a passport for international travel (Up to 10% travel within country and internationally) Requirements - Experience leveraging the change management methodologies such as ADKAR - Experience using Lean/Six Sigma Tools - Experience with Agile software development approaches - Strong written and verbal communication skills for global, cross-functional stakeholder engagement - Ability to influence outcomes and drive alignment across teams without formal authority - Experience supporting organizational change through communication, training, and reinforcement activities - Strong collaboration skills with the ability to build trust and credibility across global teams - Demonstrates structured approach to problem solving in complex, ambiguous environments - Ability to manage multiple initiatives simultaneously while meeting commitments and deadlines - Proactive mindset with a bias toward action and continuous improvement Benefits - Eaton provides various Health and Welfare benefits as well as Retirement benefits. - Several programs that provide for paid and unpaid time away from work.