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SeedTrust logo
SeedTrust

At Orchid Software Solutions, we strive to provide exceptional software to improve the assisted reproduction technology industry through tailored applications designed to increase efficiencies and transparency for the industry as a whole.

Escrow Administrator

AdministrationAdministrationOtherRemoteMid LevelTeam 11-50

Location

United States

Posted

132 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Escrow Administrator

SeedTrust

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Escrow Administrator, you will play a pivotal role in ensuring that every interaction with SeedTrust leaves a lasting positive impression on our clients. The primary responsibility is to support the escrow department to ensure seamless and efficient operations. - Serve as the welcoming face and voice of SeedTrust, providing exceptional customer service to all clients. - Act as a trusted advocate for our clients, addressing their inquiries, questions, and concerns. - Respond to and address all customer service inquiries promptly, providing clear and accurate information to ensure a positive client experience. - Generate detailed reports for clients, intended parents, and surrogates as required, ensuring accuracy and clarity for all parties involved. - Resolve matters promptly and ensure clients feel valued and supported during all phases of their journey. - Create new surrogacy escrow accounts for intended parents and surrogates. - Help clients become proficient with our system by guiding them through account setup, portal navigation, and connecting with the escrow team. - Assist in email inbox maintenance and delegating tasks across team members. Qualifications - Exceptional organizational skills and attention to detail. - Can inspire and motivate your team members. - Comfortable giving and receiving feedback. - Adapt to changing priorities and work effectively in a fast-paced environment. - Excel in delivering outstanding customer service. Benefits - The SeedTrust culture is one of empowerment and accountability. - We work hard for our clients, inspiring trust and peace of mind - allowing everyone to focus on building families. - We are 100% remote!

Job Requirements

  • Exceptional organizational skills and attention to detail.
  • Can inspire and motivate your team members.
  • Comfortable giving and receiving feedback.
  • Adapt to changing priorities and work effectively in a fast-paced environment.
  • Excel in delivering outstanding customer service.

Benefits

  • The SeedTrust culture is one of empowerment and accountability.
  • We work hard for our clients, inspiring trust and peace of mind - allowing everyone to focus on building families.
  • We are 100% remote!

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