Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours Job Description - Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. - Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. - Perform patch management, system updates, and vulnerability remediation. - Monitor system and application health, ensuring performance and uptime SLAs. - Maintain system documentation and operational procedures for OutSystems and Windows platforms. - Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. - Automate operational tasks using PowerShell or other scripting tools. - Participate in an on-call support rotation for production support activities. * Remote available Qualifications - 3+ years of experience administering OutSystems. - Strong knowledge of Windows Server administration. - Experience with patching, event log analysis, and system health monitoring. - Familiarity with CI/CD pipelines for low-code platforms. - Basic knowledge of cloud infrastructure (Azure/AWS). - Bilingual (English/Korean) Nice to Have: - OutSystems certifications - Microsoft Certified: Windows Server or Azure Administrator - Experience with IIS, SQL Server, or load balancing for web apps Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

• Monitor and maintain the Production Linux environment consisting of many servers • Assist in building-out of new infrastructure in AWS • Investigate and resolve production issues • Collaboratively work with Operations and Engineering teams to implement changes/enhancements to production architecture including new servers and updates to existing infrastructure/configuration • Investigate new technologies • Develop, maintain, and improve internal tools for server monitoring and maintenance • Share on-call responsibilities night and weekend and support work as needed

• Install, configure, and provide technical assistance for software and computer systems • Perform hardware and software installations, configurations and updates as needed • Install, configure, and maintain network corporate infrastructure • Troubleshoot and resolve technical issues in a timely manner • Analyze records and logs to spot underlying trends and potential issues • Support the implementation and roll-out of new solutions or applications • Test, evaluate, and make decisions about new technology for the business • Create and maintain procedural documentation, diagrams, and written instructions to repair a fault or set up a system • Set up new users' accounts and profiles • Understanding, maintaining, and securing AWS environments

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Systems Administrator supports the operation and maintenance of managed cloud, endpoint, and infrastructure platforms. This role performs systems administration tasks, troubleshooting, and maintenance activities that help ensure client environments remain stable, secure, and compliant with CMMC Level 2 (NIST SP 800-171) practices. This position focuses on executing defined systems administration work across Microsoft cloud services, identity platforms, endpoint management systems, and supporting infrastructure. Responsibilities include: - Implementing configuration changes - Performing maintenance tasks - Responding to operational alerts - Resolving technical issues across managed environments The Systems Administrator works within established processes and standards and under the supervision of the Senior Systems Administrators to support the reliable and secure operation of managed systems. Hours are Monday-Friday, 8am-5pm ET, and providing on-call/after hours, including weekends, when necessary. What You'll Do: - Perform administrative tasks within Microsoft 365, Azure/Azure Gov, Entra ID, Exchange, SharePoint, and Teams environments - Implement configuration changes and maintenance activities across managed systems and platforms - Manage endpoints using Microsoft Intune (device enrollment, configuration policies, and compliance remediation) - Support Azure Virtual Desktop (AVD) environments and manage user access and operational maintenance - Troubleshoot infrastructure, cloud, endpoint, and network issues escalated from the Service Desk or monitoring systems - Respond to monitoring alerts and assist with incident resolution - Support secure access technologies such as Zscaler - Perform routine system maintenance, updates, and operational tasks - Maintain accurate technical documentation and operational records - Collaborate with Service Desk, Security, Project, and Compliance teams to support managed environments - Participate in rotating emergency on-call support Qualifications - 3+ years Systems Administration experience - Experience with Microsoft 365 and Azure administration - Experience with Intune device management - Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and networking fundamentals - Strong troubleshooting and documentation skills - Experience working in MSP or multi-client environments Requirements - Azure Virtual Desktop or Nerdio experience - Familiarity with security tools such as EDR platforms - Security+, Microsoft, or other relevant certifications - Experience supporting regulated environments (CMMC / DoD) Benefits - To be a part of one of the fastest-growing companies in America, and a talented team to back you up - An awesome culture, backed up by winning several Best Places to Work awards - Remote work opportunities - Medical, Dental, Vision Insurance - Four Weeks of Paid Time Off (vacation & sick leave) - Four weeks of Paid Maternity and Paternity leave - Two days of Paid Volunteer Time - 401(k) with 4% Company Match - Company Bonus Structure - Tuition Reimbursement - Employer-sponsored Disability & Life Insurance - Professional Development