DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors. Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institutions laws by providing information and assistance and to combat vehicle theft. SENIOR SYSTEMS ADMINISTRATOR Job Location: 100 N 15th Ave Phoenix, AZ 85007 Information Technologies Division Posting Details: Salary: $79,000-$82,500 Grade: S25 Closing Date: 03/12/2026 Job Summary: The Senior Systems Administrator is responsible for ensuring the secure, reliable, and efficient operation of enterprise IT systems, networks, and infrastructure. This role proactively solves complex technical issues, implements and maintains security controls, and supports agency operations through system administration, network management, and customer-focused technical support. The position owns day-to-day technical decision making, escalated incident response, and enforcement of technical standards across systems and infrastructure. The position collaborates closely with business partners to protect data, mitigate security risks, and support ongoing technology improvements. The position works with minimal supervision, contributes to IT planning and resource management, and helps drive operational efficiency through automation, documentation, and continuous improvement initiatives. The role includes configuring, monitoring, and troubleshooting servers, workstations, networks, cloud platforms, and enterprise applications; administering user access and security controls; responding to incidents and suspicious activity; and supporting IT projects, upgrades, and migrations. Strong communication, customer service, and collaboration skills are essential, along with the ability to balance competing priorities and adapt to emerging technologies. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Administer, configure, monitor, and troubleshoot enterprise systems, networks, servers, workstations, cloud platforms, and applications to ensure reliability, performance, and availability. • Implement and maintain cybersecurity controls, including firewalls, intrusion detection/prevention, endpoint protection, patch management, and access controls to safeguard agency systems and data. • Oversee and manage enterprise systems, networks, servers, cloud platforms, and security infrastructure. • Monitor system and network activity, perform traffic analysis, respond to incidents, and investigate and document suspicious or anomalous behavior. • Provide responsive, customer-focused technical support; diagnose and resolve complex hardware, software, and connectivity issues. • Manage user and access administration across state and non-state platforms, including account provisioning, permissions, Active Directory, and authentication systems. • Maintain accurate technical documentation, system configurations, and standard operating procedures. • Collaborate with internal teams and agency business partners to identify risks, support compliance requirements, and implement technology solutions. • Support IT planning, projects, upgrades, migrations, asset management, and continuous improvement initiatives; evaluate and adopt emerging technologies as appropriate. Knowledge, Skills & Abilities (KSAs): Knowledge: • Knowledge of enterprise IT infrastructure, including servers, workstations, storage, virtualization, and network technologies (routers, switches, firewalls, VPNs). • Knowledge of cybersecurity principles and practices, including intrusion detection/prevention, endpoint protection, vulnerability management, patching, and access controls. • Knowledge of operating systems and platforms, including Microsoft Windows (desktop and server), cloud environments (AWS, Azure, Google Cloud), and enterprise applications. • Knowledge of identity and access management concepts, including Active Directory, group policy, authentication, and authorization. • Knowledge of system and network monitoring, incident response, traffic analysis, and security event investigation. • Knowledge of IT service management principles, documentation standards, and change management processes. • Knowledge of IT compliance, data protection requirements, and security best practices in a regulated or public-sector environment. • Knowledge of IT asset management, procurement processes, and vendor support coordination. Skills: • Skill in configuring, administering, and troubleshooting servers, networks, workstations, and enterprise applications. • Skill in implementing and managing security technologies such as firewalls, endpoint protection platforms, and intrusion detection/prevention systems. • Skill in diagnosing and resolving complex technical issues using monitoring tools, logs, and systematic troubleshooting techniques. • Skill in providing effective, customer-focused technical support and communicating technical information to non-technical users. • Skill in creating and maintaining clear, accurate technical documentation, procedures, and system diagrams. • Skill in prioritizing and managing multiple tasks, projects, and incidents in a dynamic operational environment. • Skill in collaborating with cross-functional teams and engaging business partners to deliver technology solutions. • Skill in evaluating, testing, and implementing new technologies to improve efficiency, security, and reliability. Abilities: • Ability to proactively identify risks, analyze problems, and develop effective technical solutions. • Ability to monitor systems and respond appropriately to incidents, outages, and security events. • Ability to work independently with minimal supervision while contributing effectively to team objectives. • Ability to adapt to changing priorities, technologies, and organizational needs. • Ability to maintain confidentiality and exercise sound judgment when handling sensitive systems and data. • Ability to communicate clearly and professionally in oral and written form. • Ability to follow established policies and procedures while recommending improvements when appropriate. • Ability to plan work activities, meet commitments, and manage time effectively. Selective Preference(s): Bachelor’s degree in Information Technology, Computer Science, or a related field and/or equivalent professional experience. Industry-recognized certifications such as CompTIA Network+, Security+, CCNA, Microsoft, cloud, or cybersecurity certifications are preferred. Pre-Employment Requirements: All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • Life insurance and long-term disability insurance • Vacation plus 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave • Paid Parental leave By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Please note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: If you have any questions please feel free to contact Debbie Muhlestein @ debbie.muhlestein@difi.az.gov.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Experience within Unanet GovCon - Experienced in user provisioning, project builds, budgets, schedules, report building, and report automation - Full administration of the Unanet platform is required - This person will manage, configure, and optimize the Unanet ERP platform, overseeing timekeeping, expense reporting, project structures, and user access to ensure data integrity and DCAA compliance - Ensuring timekeeping and expense procedures meet DCAA, GAO, or other regulatory standards - Conducting regular audits of timesheets, expense reports, and project structures to ensure accuracy and completeness - Creating and maintaining custom reports and dashboards for project profitability, labor utilization, and indirect rates - Maintain data flow between Unanet and external systems &/or other payroll and accounting software Qualifications - 3–5+ years of direct experience with Unanet, especially in federal contracting environments - BS degree in Accounting, Finance, or Business Administration is highly encouraged - Professional validation through the Unanet Certified Administrator (UCA) or Unanet Certified Implementer (UCI) programs is highly regarded - Proficiency in Excel and a strong understanding of cost pools, labor categories, and project charging structures is preferred - Good written and communication skills Benefits - Competitive salary, paid twice per month - Best in class medical coverage - 100% of medical premiums covered by True Zero - Company wide new business incentive programs - Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) - 3 weeks of PTO starting + 11 Paid Holidays Annually - 401k Program with 100% company match on the first 4% - Monthly reimbursement of Cell Phone and Home Internet costs - Paternity/Maternity Leave - Investment in training and certifications to broaden and deepen your technical skills

Sr. Application Administrator (Remote) Southern Research + You Discover a career where your work truly matters. Southern Research has been translating science into real-world solutions since 1941. Join our innovative team and enjoy benefits like medical, dental, vision, 401(k) match, life insurance, PTO, an employee assistance program, and more. General Summary The Sr. Application Administrator position is responsible for supporting the implementation, evolution, and maintenance of validated enterprise and laboratory systems used at Southern Research. This role will specifically include support of Southern Research’s Veeva Quality Vault and a subset of other GxP applications/systems used across multiple departments such as Quality, Toxicology, Bioanalytical, and/or Facilities. The Sr. Application Administrator functions as the business point-of-contact for a given software application or system at Southern Research. They provide advanced knowledge and stewardship with relation to application administration, security controls, system integrations, configuration, and vendor management (where applicable). They aid in deploying new solutions to production and the subsequent support those solutions during the Operational phase of the lifecycle. They are responsible for the overall validated state of the system within a GxP Environment. The position works closely with the business, Validation Analysts, Information Systems, and internal Quality teams at Southern Research. The Sr. Application Administrator will serve as an expert resource, bringing forth opportunities and other complementary solutions to help support the growth of Southern Research and influence decisions regarding business process changes. Essential Duties & Responsibilities - User Access Management: Provision user accounts, assign roles and manage permissions. - System Configuration: Setup and maintain application settings such as security, metadata, and workflows. - Compliance and Validation: Support validation activities, including but not limited to, testing, SOP authorship, and User Training. - Change Management: Facilitate and drive change management activities (including configuration), as necessary. - Application Support: Perform investigation and resolution efforts for technical and business process issues. Communicate issues and resolutions to users, department managers, and other stakeholders. Escalate issues to management, communication and work with application/system vendors as necessary. - Point of Contact: Function as the business and vendor point-of-contact for the system and SaaS deployments. - System Documentation: Maintain the system binder, ensure the documentation generated for the system is compiled and accessible. - Periodic Review: Ensure compliance and overall validated state is maintained during the Operational phase. Document through Periodic Review and other user maintenance activities. - Identification of data integrity and continuous improvement opportunities. - Troubleshoot and collaborate with end users and departmental managers. - Maintain a high-level of functional subject matter knowledge for the assigned applications. - For Enterprise level systems, a member of system governance boards and working groups, contributing in KPI reviews. - Perform other duties as assigned. - Regulatory: - Contribute and support computer system validation projects, including application change control as required by GxP, Southern Research policies and procedures. - Draft CSV documentation as needed: configuration specifications, functional and user requirements specifications, test scripts, deviations, etc. - Perform periodic application review and management of user access. - Ensure all application and system documents meets GxP compliance requirements and are audit-ready. - Represent the application documentation in client and regulatory audits. - Contribute to audit finding responses. - Information Systems: - Establish open communication between the Business, Information Systems and Quality. - Triage escalation of technical issues to Information Systems and Management. - Create and perform updates to application specific documentation (e.g., System Log, User Lists, etc…). - Coordinate release of new versions of applications into respective environments including Development, Validation, and Production environments. - Develop business scenarios to test applications. - Verify installation and operation of applications. - Document analysis and/or testing related to infrastructure changes. (e.g., operating system patches, significant network changes). - Lead or support process improvement initiatives as necessary. - Administration and/or application of Windows technical controls as appropriate. Requirements/Minimum Qualifications - Bachelor’s degree in computer science or life sciences, other related field, or equivalent experience. - 8+ years experience in a Laboratory, Quality, or Technical role (e.g., IT) with direct experience related to the administration, operation, and maintenance of Veeva Quality and other computerized systems used in a GxP laboratory/environment. - Advanced knowledge of computer programs used in an Office environment (e.g., MS Word, MS Excel, etc…) and software ticketing systems. - Ability to multi-task and participate in multiple projects and department initiatives concurrently. - Ability to produce high quality results while working under the pressure of strict deadline. - Autonomous, proven leadership and mentoring responsibilities. Ability to function effectively independently, as necessary, and work with others to achieve team goals. Preferred Qualifications - Extensive experience validating and supporting Veeva Quality within a GxP environment. - Experience supporting other laboratory systems (E.g., SoftMax Pro, QuantStudio, or Analyst) and Enterprise systems (e.g., environmental monitoring, asset management, or LIMS). - Specific experience in a Pharmaceutical or CRO experience and pharmaceutical/CRO industry regulations, standards, and guidelines (GxP, CSV, 21 CFR Part 11, and EU Annex 11). Core Values Cultivating human connection – putting people first. We know that every individual makes a difference and that no one can do it alone. We believe the world’s most powerful resource is human potential. We are an inclusive and courageous team where innovation and diversity of though go hand in hand. We understand that relationships move at the speed of trust. Operating with precise execution – measuring what matters and owning results as a team. We leverage data to drive decisions that advance science. We recognize the importance of a stable foundation coupled with an agile mindset. We hold ourselves accountable and take pride in our work. We give and receive candid feedback as a gift that keeps us growing. Harnessing relentless curiosity – our unstoppable, innovative force. We are driven to ask sharp questions and push the boundaries of knowledge. We use creativity and critical thinking as catalysts for finding solutions that change lives. We learn by doing, consistently striving to improve our relationships, training, methodologies, questions, and results. Stewarding a healthy community – implementing sustainable operations for a safe, engaging environment. We don’t compromise on safety and health for our employees, customers, or community. We believe a healthy community begins with inclusive economic opportunities. We respect the dignity of the patients we ultimately serve. We are motivated to serve communities that are underserved and markets that are overlooked. Job Specific Behaviors - Operational / Technical Excellence – Ensures that work product (whether service or process) enables the organization to deliver on customers’ expectations. - Builds Strategic Relationships – Uses appropriate interpersonal styles to work effectively with others to meet mutual goals and objectives; understands the role and interrelationships of each organizational function. Possesses skill in managing across functional and organizational lines. - Drives for Results – Establishes stretch goals and manages to focus outcomes. Demands excellence. Demonstrates a strong commitment to organizational success; works to do what is best for all stakeholders. - Change Agent – Seeks and encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitates the implementation and acceptance of change within the workplace. - Contributes to Team Success – Contributes to a climate of teamwork to achieve objectives, taking advantage of our diversity; demonstrates and supports in others through actions a sense of ownership. - Business Knowledge – Maintains external awareness of technology or business sectors; supplies knowledge of Institute’s culture, business processes and tools to achieve goals. - Planning and Organization – Systematically identifies issues to be addressed and plans a course of action for self and engages others appropriately to ensure the accomplishment of specific objectives. - Attention to detail – Utilizes established monitoring system, records data accurately and in a timely manner, and ensures accuracy of data. - Technical Expertise – Possesses and applies professional/technical knowledge, skills, experience, and judgment to accomplish a result, serve customers better, and contribute to the organization’s intellectual capital. - Continuous Learning – Targets learning needs; seeks learning activities; maximizes learning; applies knowledge or skill; and takes appropriate risks in learning. - Quality Orientation – Follows procedures, ensures high-quality outputs, and takes action. - Communicates with Impact – Expresses thoughts and ideas effectively in individual and group situations; adjusts language to the needs of the audience. Ideas are clearly defined in grammatically correct written communication. - Individual Accountability – Empowered, results oriented, takes responsibility, consistently delivers on commitments. Physical Demands - Ability to perform work utilizing a computer for extended periods of time. - Ability to sit for extended periods of time without being able to leave the work area. Certifications, Licenses, & Registrations None required Work Authorization Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Employment Opportunity Statement Southern Research is committed to providing equal employment opportunities to all individuals, regardless of race, color, national origin, ancestry, gender, sex, age, disability, religion, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws. We are an equal opportunity employer and seek to create a diverse and inclusive workplace. Our hiring, training, promotion, and compensation practices are based on the principles of fairness, equality, and merit. Southern Research prohibits discrimination or harassment of any kind, including harassment based on any protected characteristic. We are committed to maintaining a work environment where all individuals are treated with respect, dignity, and fairness. In addition, we provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. We also offer support for individuals who require accommodations due to religious practices or beliefs. If you have any concerns about discrimination or harassment, please contact humanresources@southernresearch.org immediately. We are committed to investigating all concerns thoroughly and promptly and taking appropriate corrective action when necessary.

Company Information Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in Philadelphia, PA, Winston Salem, NC, and Iowa City, IA, Clinical Ink is rewriting the clinical development experience. Job Description Clinical Ink is seeking a Mobile Device Management (MDM) Analyst to join our R&D team based remotely across the United States! The MDM Analyst will play a key role in maintaining and supporting MDM solutions across on‑premise and cloud environments. The ideal candidate will be a strong communicator, prioritize tasks effectively, and contribute to continuous process improvement, testing, and deployment of new enterprise applications.. The MDM Analyst's responsibilities include: - Assisting in maintenance of Mobile Device Management (MDM) solutions (on-premise and cloud) to support business/customer goals and objectives - Creating and maintaining profiles based on clinical trial requirements - Testing mobile devices that are enrolled in MDM solutions - Implementing and documenting repeatable change processes and best practices for MDM solutions - Uploading, updating, maintaining, and deleting Windows Mobile, iOS, and Android apps - Managing users and device owners while ensuring user data is accurate within the MDM - Understanding MDM reporting capabilities and providing status reports - Serving as a Tier 2 resource for MDM reported cases and tickets - Working directly with stakeholders and/or customers to resolve technical issues - Working with vendors to resolve application related issues - Creating work instructions and QR codes for MDM processes - Prioritizing and executing tasks in a time-sensitive environment - Suggesting, implementing, and remaining adherent to new policies and process improvements - Providing assistance with piloting and testing new apps for enterprise use Qualifications: - Bachelor’s degree preferred or equivalent experience - 1-2 year’s system administration experience with Mobile Device Management (MDM) software such as SOTI, MaaS360, Jamf Pro, Mosyle, Esper, or Intune in a global enterprise - Knowledgeable in managing Android, Windows, and iOS devices - Strong communication skills (verbal, written, and presentation) - Teamwork, time-management, and organizational skills - Ability to communicate highly technical requirements and concepts to non-technical stakeholders - Troubleshooting skills with prior experience troubleshooting technical solutions - Highly organized with strong attention to detail - Strong analytical and reasoning skills; creative and continually looking for ways to improve processes - Demonstrated ability to work cross-functionally - Familiarity with scripting, JSON Additional Information Clinical ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. www.clinicalink.com ​