• Install, configure, and provide technical assistance for software and computer systems • Perform hardware and software installations, configurations and updates as needed • Install, configure, and maintain network corporate infrastructure • Troubleshoot and resolve technical issues in a timely manner • Analyze records and logs to spot underlying trends and potential issues • Support the implementation and roll-out of new solutions or applications • Test, evaluate, and make decisions about new technology for the business • Create and maintain procedural documentation, diagrams, and written instructions to repair a fault or set up a system • Set up new users' accounts and profiles • Understanding, maintaining, and securing AWS environments

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Systems Administrator supports the operation and maintenance of managed cloud, endpoint, and infrastructure platforms. This role performs systems administration tasks, troubleshooting, and maintenance activities that help ensure client environments remain stable, secure, and compliant with CMMC Level 2 (NIST SP 800-171) practices. This position focuses on executing defined systems administration work across Microsoft cloud services, identity platforms, endpoint management systems, and supporting infrastructure. Responsibilities include: - Implementing configuration changes - Performing maintenance tasks - Responding to operational alerts - Resolving technical issues across managed environments The Systems Administrator works within established processes and standards and under the supervision of the Senior Systems Administrators to support the reliable and secure operation of managed systems. Hours are Monday-Friday, 8am-5pm ET, and providing on-call/after hours, including weekends, when necessary. What You'll Do: - Perform administrative tasks within Microsoft 365, Azure/Azure Gov, Entra ID, Exchange, SharePoint, and Teams environments - Implement configuration changes and maintenance activities across managed systems and platforms - Manage endpoints using Microsoft Intune (device enrollment, configuration policies, and compliance remediation) - Support Azure Virtual Desktop (AVD) environments and manage user access and operational maintenance - Troubleshoot infrastructure, cloud, endpoint, and network issues escalated from the Service Desk or monitoring systems - Respond to monitoring alerts and assist with incident resolution - Support secure access technologies such as Zscaler - Perform routine system maintenance, updates, and operational tasks - Maintain accurate technical documentation and operational records - Collaborate with Service Desk, Security, Project, and Compliance teams to support managed environments - Participate in rotating emergency on-call support Qualifications - 3+ years Systems Administration experience - Experience with Microsoft 365 and Azure administration - Experience with Intune device management - Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and networking fundamentals - Strong troubleshooting and documentation skills - Experience working in MSP or multi-client environments Requirements - Azure Virtual Desktop or Nerdio experience - Familiarity with security tools such as EDR platforms - Security+, Microsoft, or other relevant certifications - Experience supporting regulated environments (CMMC / DoD) Benefits - To be a part of one of the fastest-growing companies in America, and a talented team to back you up - An awesome culture, backed up by winning several Best Places to Work awards - Remote work opportunities - Medical, Dental, Vision Insurance - Four Weeks of Paid Time Off (vacation & sick leave) - Four weeks of Paid Maternity and Paternity leave - Two days of Paid Volunteer Time - 401(k) with 4% Company Match - Company Bonus Structure - Tuition Reimbursement - Employer-sponsored Disability & Life Insurance - Professional Development

DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors. Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institutions laws by providing information and assistance and to combat vehicle theft. SENIOR SYSTEMS ADMINISTRATOR Job Location: 100 N 15th Ave Phoenix, AZ 85007 Information Technologies Division Posting Details: Salary: $79,000-$82,500 Grade: S25 Closing Date: 03/12/2026 Job Summary: The Senior Systems Administrator is responsible for ensuring the secure, reliable, and efficient operation of enterprise IT systems, networks, and infrastructure. This role proactively solves complex technical issues, implements and maintains security controls, and supports agency operations through system administration, network management, and customer-focused technical support. The position owns day-to-day technical decision making, escalated incident response, and enforcement of technical standards across systems and infrastructure. The position collaborates closely with business partners to protect data, mitigate security risks, and support ongoing technology improvements. The position works with minimal supervision, contributes to IT planning and resource management, and helps drive operational efficiency through automation, documentation, and continuous improvement initiatives. The role includes configuring, monitoring, and troubleshooting servers, workstations, networks, cloud platforms, and enterprise applications; administering user access and security controls; responding to incidents and suspicious activity; and supporting IT projects, upgrades, and migrations. Strong communication, customer service, and collaboration skills are essential, along with the ability to balance competing priorities and adapt to emerging technologies. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Administer, configure, monitor, and troubleshoot enterprise systems, networks, servers, workstations, cloud platforms, and applications to ensure reliability, performance, and availability. • Implement and maintain cybersecurity controls, including firewalls, intrusion detection/prevention, endpoint protection, patch management, and access controls to safeguard agency systems and data. • Oversee and manage enterprise systems, networks, servers, cloud platforms, and security infrastructure. • Monitor system and network activity, perform traffic analysis, respond to incidents, and investigate and document suspicious or anomalous behavior. • Provide responsive, customer-focused technical support; diagnose and resolve complex hardware, software, and connectivity issues. • Manage user and access administration across state and non-state platforms, including account provisioning, permissions, Active Directory, and authentication systems. • Maintain accurate technical documentation, system configurations, and standard operating procedures. • Collaborate with internal teams and agency business partners to identify risks, support compliance requirements, and implement technology solutions. • Support IT planning, projects, upgrades, migrations, asset management, and continuous improvement initiatives; evaluate and adopt emerging technologies as appropriate. Knowledge, Skills & Abilities (KSAs): Knowledge: • Knowledge of enterprise IT infrastructure, including servers, workstations, storage, virtualization, and network technologies (routers, switches, firewalls, VPNs). • Knowledge of cybersecurity principles and practices, including intrusion detection/prevention, endpoint protection, vulnerability management, patching, and access controls. • Knowledge of operating systems and platforms, including Microsoft Windows (desktop and server), cloud environments (AWS, Azure, Google Cloud), and enterprise applications. • Knowledge of identity and access management concepts, including Active Directory, group policy, authentication, and authorization. • Knowledge of system and network monitoring, incident response, traffic analysis, and security event investigation. • Knowledge of IT service management principles, documentation standards, and change management processes. • Knowledge of IT compliance, data protection requirements, and security best practices in a regulated or public-sector environment. • Knowledge of IT asset management, procurement processes, and vendor support coordination. Skills: • Skill in configuring, administering, and troubleshooting servers, networks, workstations, and enterprise applications. • Skill in implementing and managing security technologies such as firewalls, endpoint protection platforms, and intrusion detection/prevention systems. • Skill in diagnosing and resolving complex technical issues using monitoring tools, logs, and systematic troubleshooting techniques. • Skill in providing effective, customer-focused technical support and communicating technical information to non-technical users. • Skill in creating and maintaining clear, accurate technical documentation, procedures, and system diagrams. • Skill in prioritizing and managing multiple tasks, projects, and incidents in a dynamic operational environment. • Skill in collaborating with cross-functional teams and engaging business partners to deliver technology solutions. • Skill in evaluating, testing, and implementing new technologies to improve efficiency, security, and reliability. Abilities: • Ability to proactively identify risks, analyze problems, and develop effective technical solutions. • Ability to monitor systems and respond appropriately to incidents, outages, and security events. • Ability to work independently with minimal supervision while contributing effectively to team objectives. • Ability to adapt to changing priorities, technologies, and organizational needs. • Ability to maintain confidentiality and exercise sound judgment when handling sensitive systems and data. • Ability to communicate clearly and professionally in oral and written form. • Ability to follow established policies and procedures while recommending improvements when appropriate. • Ability to plan work activities, meet commitments, and manage time effectively. Selective Preference(s): Bachelor’s degree in Information Technology, Computer Science, or a related field and/or equivalent professional experience. Industry-recognized certifications such as CompTIA Network+, Security+, CCNA, Microsoft, cloud, or cybersecurity certifications are preferred. Pre-Employment Requirements: All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • Life insurance and long-term disability insurance • Vacation plus 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave • Paid Parental leave By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Please note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: If you have any questions please feel free to contact Debbie Muhlestein @ debbie.muhlestein@difi.az.gov.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Experience within Unanet GovCon - Experienced in user provisioning, project builds, budgets, schedules, report building, and report automation - Full administration of the Unanet platform is required - This person will manage, configure, and optimize the Unanet ERP platform, overseeing timekeeping, expense reporting, project structures, and user access to ensure data integrity and DCAA compliance - Ensuring timekeeping and expense procedures meet DCAA, GAO, or other regulatory standards - Conducting regular audits of timesheets, expense reports, and project structures to ensure accuracy and completeness - Creating and maintaining custom reports and dashboards for project profitability, labor utilization, and indirect rates - Maintain data flow between Unanet and external systems &/or other payroll and accounting software Qualifications - 3–5+ years of direct experience with Unanet, especially in federal contracting environments - BS degree in Accounting, Finance, or Business Administration is highly encouraged - Professional validation through the Unanet Certified Administrator (UCA) or Unanet Certified Implementer (UCI) programs is highly regarded - Proficiency in Excel and a strong understanding of cost pools, labor categories, and project charging structures is preferred - Good written and communication skills Benefits - Competitive salary, paid twice per month - Best in class medical coverage - 100% of medical premiums covered by True Zero - Company wide new business incentive programs - Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) - 3 weeks of PTO starting + 11 Paid Holidays Annually - 401k Program with 100% company match on the first 4% - Monthly reimbursement of Cell Phone and Home Internet costs - Paternity/Maternity Leave - Investment in training and certifications to broaden and deepen your technical skills