This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description DEPT is transitioning to an AI-first company, centralising its proprietary solutions under the Future of Work program. The program's mission is to enable talent to compete in the age of AI by upskilling people, enhancing workflows, and automating repetitive tasks to achieve pioneering customer growth. Currently, we're seeking a dynamic Technical Product Manager to drive growth and innovation that will be leveraged to deliver a significant majority of DEPT’s client work. We are seeking a freelancer for four months. As a Technical Product Manager, you'll spearhead strategic growth and technical excellence. You'll blend technical data expertise with product management mastery to proactively identify opportunities, develop innovative solutions, and elevate our technical solutions. A key part of your role is to translate business requirements and loosely documented visions into actionable development tasks. You'll bridge technical, creative, and business teams, ensuring seamless collaboration. The internal product you will be working on is an essential component of the day-to-day of Paid Media & Marketing teams workflows. The ideal candidate will have knowledge of paid media and digital marketing campaign development (or has experience working in digital marketing environments) alongside extensive experience in product development. Responsibilities - Strategic product ownership - Work with the Senior Product Manager and Tech Lead to develop the product vision, strategy, and roadmaps. - Product development - Interface with business and broader platform stakeholders to understand their use cases, motivations, and goals - in order to translate into data requirements. - Lead discovery and requirement gathering for new data inputs. - Translate briefs into actionable development tasks. - Oversee the scoping of data components, and ensure they fully align with the business needs, whilst also being clearly laid out for the implementation team to follow. - Own the technical proposal pipeline, leveraging short-term gains with long-term business goals to make strategic decisions over prioritisation of functionality. - Technical expertise - Lead discussions with downstream consumers and stakeholders from various disciplines on technology - for scoping, validation and risk mitigation. - Become an expert in product functionality, and a pioneer of the product to stakeholders internally and externally. Serve as the technical SME. - Product innovation - Define and manage roadmaps and leverage emerging technologies. - Collaborate with data and engineering on feasibility and execution. - Investigate APIs and 3rd parties as part of product functionality (not technical feasibility). - Lead conversations with partners for 3rd party integration. - Stakeholder engagement - Act as one of the primary technical liaisons for internal stakeholders. - Build strong stakeholder relationships by presenting complex solutions clearly. - Translate requests from the business or downstream consumers into data requirements. - Operational excellence - Support QBRs, RFPs, and internal business requirement collection. - Help to determine task priority and urgency. Qualifications - 4+ years of product management, product marketing, business development, or technology experience. - Bachelor's degree in a relevant field. - Proven experience in technical product management or a similar role. - Experience owning/driving roadmap strategy and definition. - Excellent communication, presentation, and interpersonal skills. - Strong analytical and problem-solving skills. - Expertise in cloud platform architecture (GCP a plus) and marketing operations is a plus. - Experience working with data engineers and analysts, supporting data solutions or warehouses is a plus. Benefits - Rate is dependent on experience. We can consider candidates up to $150 hourly. - This is a short term need for four months. Company Description DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

As a Senior Technical Product Manager you will lead cross-functional initiatives to deliver new technology solutions to support Aledade’s practice customers and various lines of value-based care business. Technical Product Managers work alongside business owners, data analysts, designers and engineers to define project goals, solution scope, implementation approach, and rollout plans. They are the interface between strategic business owners and technology development, ensuring Aledade creates high-quality product with the ability to scale. In this role, you will focus on initiatives involving one or more engineering teams to advance Aledade’s interoperability capabilities, AI platform, quality reporting, and workflow applications. Primary Duties: - Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. - Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback. - Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution. - Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes. - Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration. Minimum Qualifications: - 8+ years of product management experience in technology, technology-enabled services industry, or a SaaS product. Preferred Knowledge, Skills and/or Abilities: - Track record of successfully managing products from concept to launch, including 0-1 pilots and scaled product development - Experience using data and primary research to inform solution design and build internal business understanding - Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams. - Product development experience in the context of the development of a healthcare technology product. - Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise. - Intermediate understanding of EHR data integration and applicable data standards (e.g. FHIR) - Knowledge of healthcare administrative and clinical data sets, including demographic, financial and clinical data. - Understanding of healthcare administrative or clinical workflows for inpatient, ambulatory, revenue cycle, or ancillary services. - Experience working with EHR, practice management, revenue cycle or population health products. - Experience in healthcare interoperability standards (X12, CCDA, HL7, FHIR), integration protocols (RESTful APIs, SFTP, HL7 interfaces) and data - Experience with clinical quality measurement (e.g. Stars, HEDIS) and corresponding data sets. - Knowledge of SQL, ideally with PostgreSQL experience. - Industry knowledge of value-based care and alternative payment models related to primary care, such as Accountable Care Organizations (ACO), Medicare Shared Savings Program (MSSP), Medicare Advantage, or other healthcare innovation models Physical Requirements:Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Title: Education Technology Manager (ETM) Employee Classification: Executive/Admin & Managerial Institution: System Office Department: SAILS, Office of Academic Affairs Campus Location: Tennessee Board of Regents System Office Job Summary The Education Technology Manager (ETM) serves as the strategic technology lead for the Seamless Alignment & Integrated Learning Support (SAILS) Program within the Tennessee Board of Regents Office of Academic Affairs. This position oversees the administration, architecture, integration, stability, and continuous improvement of all learning technologies supporting SAILS implementation statewide. The ETM is responsible for learning management system (LMS) administration, third-party integrations, vendor coordination, technical support structures, hardware procurement, and internal operational documentation. The ETM serves as the primary technology resource for SAILS Field Coordinators and participating high schools and is accountable for maintaining continuity of service across all partner institutions. As a member of the SAILS Leadership Team, the ETM provides technology-informed insights to support programmatic decision-making and long-term scalability and reports directly to the Executive Director of SAILS. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. The salary range for the position is $69,297 - $86,399. Job Duties - 30% - Learning Management System (LMS) Administration & System Architecture Serve as the primary administrator and operational lead for SAILS learning management systems and related learning technologies. Maintain technical and functional expertise in LMS architecture, configuration, permissions, and governance. Manage course configuration and annual course builds aligned to SAILS instructional design standards. Oversee user provisioning, enrollment management, and access controls across multiple partner institutions. Create, assign, and maintain system access and login credentials for new and current team members, ensuring appropriate role-based permissions Manage multiple LMS organizational structures. Manage and maintain third-party integrations, including LTIs, APIs, web services configurations, and related CRM data connections as applicable. Support CRM platform functionality relates to SAILS enrollment workflows, communications tracking, and data alignment. Collaborate with the Data & Systems Analyst to ensure accurate data exchange between LMS, CRM, and reporting systems. Monitor system performance, uptime, and platform stability. Serve as escalation point for system outages or major incidents. Ensure compliance with data privacy, regulatory, accessibility (WCAG 2.1 AA), and security standards. Recommend system enhancements and configuration adjustments that strengthen instructional delivery, user experience, and operational efficiency. Serve on curriculum project teams as a technology advisor to ensure instructional initiatives are supported by appropriate platform functionality and integrations. Run recurring engagement and usage reports in collaboration with the Data & Systems Analyst to monitor statewide participation and system utilization. Collaborate with TBR IT and external vendors to optimize LMS and related platform performance. - (Essential) - 25% - Field Operations, Help Desk & School Support Serve as the primary technology support lead for SAILS Field Coordinators and participating high schools statewide: Managing and overseeing the SAILS help desk system dedicated to Field Coordinators. Serving as escalation point for complex technical issues affecting schools or regional implementation. Providing advanced administrative and technical support to high school instructors and district contacts. Monitoring help desk trends and proactively identifying systemic issues. Establishing service-level expectations and ensuring timely issue resolution. Preparing systems for semester launch and overseeing transition periods. Coordinating with vendors and TBR IT to resolve system disruptions. Ensuring continuity of service across all SAILS partner schools. Implementing preventative measures to reduce recurring technical disruptions. Design and deliver structured training for Field Coordinators during implementation of new technologies, integrations, or platform enhancements. Develop implementation guides and transition plans to support adoption of new systems across partner schools. Provide ongoing technology refresh training to ensure consistent and effective system utilization. Monitor adoption trends and identify areas requiring targeted support or retraining. Lead technology onboarding for new SAILS employees, including orientation to LMS platforms, internal systems, communication tools, and digital workflows. Ensure hardware setup is completed and configured appropriately for new hires in collaboration with TBR IT. - (Essential) - 25% - Field Coordinator Resource Development & Knowledge Management Serve as owner and curator of all internal-facing Field Coordinator documentation and operational resources: Developing, organizing, and maintaining all Field Coordinator guides, job aids, protocols, and technical documentation. Serving as centralized knowledge manager for SAILS operational processes. Maintaining digital repositories (SharePoint, Teams, OneDrive, internal LMS). Ensuring documentation is current, version-controlled, and accessible. Establishing document governance standards and naming conventions. Conducting annual audits of internal resources. Collaborating with Leadership Team members to formalize evolving procedures. Establish and maintain standards for Microsoft Teams channel organization, access controls, and lifecycle management. Maintaining a comprehensive Field Coordinator Resource Library to support statewide consistency. - (Essential) - 10% - Educational Technology Strategy & Vendor Management Serve as liaison between SAILS and all educational software vendors. Maintain effective working relationships with technology providers. Support the Director of Operations in contract review processes by providing technical analysis and recommendations related to renewal, expansion, or replacement of educational software platforms Evaluate emerging technology products and provide recommendations aligned to program goals. Lead implementation planning for new platforms using phased rollout models. - (Essential) - 5% - Hardware & Infrastructure Management Lead procurement of department technology devices and peripherals. Maintain hardware inventory records. Serve as liaison to TBR IT for hardware-related issues. Ensure technology readiness during major implementation periods. - (Marginal) - 5% - Other duties as assigned. - (Marginal) Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, Instructional Technology, Educational Technology, or a closely related field. Five years of experience in K–12 or higher education technology systems Preferred Qualifications Experience with enterprise educational technology platforms such as D2L Brightspace, Slate CRM, EdReady, Pearson, or comparable learning management and customer relationship management systems Experience managing multi-institution LMS environments Experience leading large-scale educational technology implementations Demonstrated project management experience in complex, multi-stakeholder environments Experience developing centralized digital resource repositories Knowledge, Skills, and Abilities Knowledge of: Enterprise LMS administration in multi-institution environments System architecture and integrations (LTIs, APIs) Data governance, privacy, accessibility (WCAG 2.1 AA), and security standards Educational technology procurement and lifecycle management Secondary and postsecondary educational systems Systems thinking and scalable technology design Skills: Leadership and change management Written and verbal communication Cross-functional collaboration Strategic problem-solving Project management Accessibility and compliance application Abilities: Ability to lead large-scale technology implementations across multiple institutions Ability to align technology systems with strategic and operational objectives Ability to influence and collaborate with diverse stakeholders, including IT, vendors, and institutional leadership Ability to manage multiple priorities in a complex, fast-paced environment Ability to design scalable solutions that support statewide growth Physical Demands / Working Conditions

Who is Element? We serve as a partner at the intersection of innovation and our clients' needs, efficiently crafting meaningful user experiences for government and commercial customers. By breaking down complex problems to their fundamental elements, we create modern digital solutions that drive efficiencies, maximize taxpayer dollars, and deliver essential outcomes that serve the people. Why Work at Element? Make an impact that resonates-join our vibrant team and discover how you can improve lives through digital transformation. Our talented professionals bring unparalleled energy engagement, setting a higher standard for impactful work. Come be a part of our team and shape a better future. Position Summary The Sr. Product Manager Lead serves as the primary technical authority and strategic advisor for a large scale modernization and migration project. In this high-impact role, you will be personally accountable for the integrity of assessments and the quality of all technical recommendations. Unlike traditional project management roles, you will engage directly with the system developers, maintainers, partners, and users to shape recommendations—ensuring senior-level expertise is applied throughout the modernization l lifecycle without the use of intermediaries. Key Responsibilities - Lead and manage the comprehensive 16-week assessment plan focused on operational stability and modernization readiness from inception to delivery with an option to continue on to implementation. - Lead the identification of architectural risks and develop robust mitigation strategies. - Review and validate all stabilization recommendations to ensure technical feasibility and long-term viability. - Ensure coexistence strategies are perfectly aligned with Commercial Off-the-Shelf (COTS) modernization efforts. - Provide high-level briefings and strategic advice to executive stakeholders, translating complex technical findings into actionable business insights. - Ensure all outputs are disciplined, technically credible, and informed by rigorous risk analysis. Minimum Qualifications - Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical field. - 7+ years of professional experience in technical leadership or advisory roles. - 7+ years of experience in: - Legacy system modernization advisory. - Enterprise architecture assessment. - Infrastructure transition and decoupling strategies. - Risk mitigation planning. - Governance-aligned program leadership. - Proven track record in: - Complex interdependent application environments. - Application and infrastructure modernization. - Modernization and migration planning and roadmapping. - Security and operational stabilization during modernization. - Ability to inspire and motivate cross-functional product teams to ensure that the product vision and goals align while providing guidance and support throughout the product lifecycle. - Comfortable working in a dynamic and fast-paced environment, you must adapt to shifting personalities and navigate new challenges. - Strong knowledge of modern technologies and agile methodologies, focusing on delivering user value and maintaining a high-quality user experience. - Demonstrated ability to make data-informed decisions, effectively communicate (written and verbal), and manage change with diverse stakeholders. - US Citizenship or Permanent Residency required. - Must reside in the Continental US; located in the state of Pennsylvania a plus, but not required. - Depending on the government agency, specific requirements may include public trust background check or security clearance. Preferred Qualifications - Master’s Degree in Computer Science, Information Technology, Engineering, or a related technical field. - Certification in Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), or ITIL Foundation Certification. - Experience working within the State/Commonwealth is a plus. $150,000 - $180,000 a year The likely salary range for this position is $150,000-$180,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Location Be in your Element. We are a remote-first company based in Washington, DC. Element is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age, ancestry, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, marital status, protected veteran status, or any other legally protected class. We believe in a world where solutions we build improve the lives of those who use them.