Title: Education Technology Manager (ETM) Employee Classification: Executive/Admin & Managerial Institution: System Office Department: SAILS, Office of Academic Affairs Campus Location: Tennessee Board of Regents System Office Job Summary The Education Technology Manager (ETM) serves as the strategic technology lead for the Seamless Alignment & Integrated Learning Support (SAILS) Program within the Tennessee Board of Regents Office of Academic Affairs. This position oversees the administration, architecture, integration, stability, and continuous improvement of all learning technologies supporting SAILS implementation statewide. The ETM is responsible for learning management system (LMS) administration, third-party integrations, vendor coordination, technical support structures, hardware procurement, and internal operational documentation. The ETM serves as the primary technology resource for SAILS Field Coordinators and participating high schools and is accountable for maintaining continuity of service across all partner institutions. As a member of the SAILS Leadership Team, the ETM provides technology-informed insights to support programmatic decision-making and long-term scalability and reports directly to the Executive Director of SAILS. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. The salary range for the position is $69,297 - $86,399. Job Duties - 30% - Learning Management System (LMS) Administration & System Architecture Serve as the primary administrator and operational lead for SAILS learning management systems and related learning technologies. Maintain technical and functional expertise in LMS architecture, configuration, permissions, and governance. Manage course configuration and annual course builds aligned to SAILS instructional design standards. Oversee user provisioning, enrollment management, and access controls across multiple partner institutions. Create, assign, and maintain system access and login credentials for new and current team members, ensuring appropriate role-based permissions Manage multiple LMS organizational structures. Manage and maintain third-party integrations, including LTIs, APIs, web services configurations, and related CRM data connections as applicable. Support CRM platform functionality relates to SAILS enrollment workflows, communications tracking, and data alignment. Collaborate with the Data & Systems Analyst to ensure accurate data exchange between LMS, CRM, and reporting systems. Monitor system performance, uptime, and platform stability. Serve as escalation point for system outages or major incidents. Ensure compliance with data privacy, regulatory, accessibility (WCAG 2.1 AA), and security standards. Recommend system enhancements and configuration adjustments that strengthen instructional delivery, user experience, and operational efficiency. Serve on curriculum project teams as a technology advisor to ensure instructional initiatives are supported by appropriate platform functionality and integrations. Run recurring engagement and usage reports in collaboration with the Data & Systems Analyst to monitor statewide participation and system utilization. Collaborate with TBR IT and external vendors to optimize LMS and related platform performance. - (Essential) - 25% - Field Operations, Help Desk & School Support Serve as the primary technology support lead for SAILS Field Coordinators and participating high schools statewide: Managing and overseeing the SAILS help desk system dedicated to Field Coordinators. Serving as escalation point for complex technical issues affecting schools or regional implementation. Providing advanced administrative and technical support to high school instructors and district contacts. Monitoring help desk trends and proactively identifying systemic issues. Establishing service-level expectations and ensuring timely issue resolution. Preparing systems for semester launch and overseeing transition periods. Coordinating with vendors and TBR IT to resolve system disruptions. Ensuring continuity of service across all SAILS partner schools. Implementing preventative measures to reduce recurring technical disruptions. Design and deliver structured training for Field Coordinators during implementation of new technologies, integrations, or platform enhancements. Develop implementation guides and transition plans to support adoption of new systems across partner schools. Provide ongoing technology refresh training to ensure consistent and effective system utilization. Monitor adoption trends and identify areas requiring targeted support or retraining. Lead technology onboarding for new SAILS employees, including orientation to LMS platforms, internal systems, communication tools, and digital workflows. Ensure hardware setup is completed and configured appropriately for new hires in collaboration with TBR IT. - (Essential) - 25% - Field Coordinator Resource Development & Knowledge Management Serve as owner and curator of all internal-facing Field Coordinator documentation and operational resources: Developing, organizing, and maintaining all Field Coordinator guides, job aids, protocols, and technical documentation. Serving as centralized knowledge manager for SAILS operational processes. Maintaining digital repositories (SharePoint, Teams, OneDrive, internal LMS). Ensuring documentation is current, version-controlled, and accessible. Establishing document governance standards and naming conventions. Conducting annual audits of internal resources. Collaborating with Leadership Team members to formalize evolving procedures. Establish and maintain standards for Microsoft Teams channel organization, access controls, and lifecycle management. Maintaining a comprehensive Field Coordinator Resource Library to support statewide consistency. - (Essential) - 10% - Educational Technology Strategy & Vendor Management Serve as liaison between SAILS and all educational software vendors. Maintain effective working relationships with technology providers. Support the Director of Operations in contract review processes by providing technical analysis and recommendations related to renewal, expansion, or replacement of educational software platforms Evaluate emerging technology products and provide recommendations aligned to program goals. Lead implementation planning for new platforms using phased rollout models. - (Essential) - 5% - Hardware & Infrastructure Management Lead procurement of department technology devices and peripherals. Maintain hardware inventory records. Serve as liaison to TBR IT for hardware-related issues. Ensure technology readiness during major implementation periods. - (Marginal) - 5% - Other duties as assigned. - (Marginal) Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, Instructional Technology, Educational Technology, or a closely related field. Five years of experience in K–12 or higher education technology systems Preferred Qualifications Experience with enterprise educational technology platforms such as D2L Brightspace, Slate CRM, EdReady, Pearson, or comparable learning management and customer relationship management systems Experience managing multi-institution LMS environments Experience leading large-scale educational technology implementations Demonstrated project management experience in complex, multi-stakeholder environments Experience developing centralized digital resource repositories Knowledge, Skills, and Abilities Knowledge of: Enterprise LMS administration in multi-institution environments System architecture and integrations (LTIs, APIs) Data governance, privacy, accessibility (WCAG 2.1 AA), and security standards Educational technology procurement and lifecycle management Secondary and postsecondary educational systems Systems thinking and scalable technology design Skills: Leadership and change management Written and verbal communication Cross-functional collaboration Strategic problem-solving Project management Accessibility and compliance application Abilities: Ability to lead large-scale technology implementations across multiple institutions Ability to align technology systems with strategic and operational objectives Ability to influence and collaborate with diverse stakeholders, including IT, vendors, and institutional leadership Ability to manage multiple priorities in a complex, fast-paced environment Ability to design scalable solutions that support statewide growth Physical Demands / Working Conditions

Who is Element? We serve as a partner at the intersection of innovation and our clients' needs, efficiently crafting meaningful user experiences for government and commercial customers. By breaking down complex problems to their fundamental elements, we create modern digital solutions that drive efficiencies, maximize taxpayer dollars, and deliver essential outcomes that serve the people. Why Work at Element? Make an impact that resonates-join our vibrant team and discover how you can improve lives through digital transformation. Our talented professionals bring unparalleled energy engagement, setting a higher standard for impactful work. Come be a part of our team and shape a better future. Position Summary The Sr. Product Manager Lead serves as the primary technical authority and strategic advisor for a large scale modernization and migration project. In this high-impact role, you will be personally accountable for the integrity of assessments and the quality of all technical recommendations. Unlike traditional project management roles, you will engage directly with the system developers, maintainers, partners, and users to shape recommendations—ensuring senior-level expertise is applied throughout the modernization l lifecycle without the use of intermediaries. Key Responsibilities - Lead and manage the comprehensive 16-week assessment plan focused on operational stability and modernization readiness from inception to delivery with an option to continue on to implementation. - Lead the identification of architectural risks and develop robust mitigation strategies. - Review and validate all stabilization recommendations to ensure technical feasibility and long-term viability. - Ensure coexistence strategies are perfectly aligned with Commercial Off-the-Shelf (COTS) modernization efforts. - Provide high-level briefings and strategic advice to executive stakeholders, translating complex technical findings into actionable business insights. - Ensure all outputs are disciplined, technically credible, and informed by rigorous risk analysis. Minimum Qualifications - Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical field. - 7+ years of professional experience in technical leadership or advisory roles. - 7+ years of experience in: - Legacy system modernization advisory. - Enterprise architecture assessment. - Infrastructure transition and decoupling strategies. - Risk mitigation planning. - Governance-aligned program leadership. - Proven track record in: - Complex interdependent application environments. - Application and infrastructure modernization. - Modernization and migration planning and roadmapping. - Security and operational stabilization during modernization. - Ability to inspire and motivate cross-functional product teams to ensure that the product vision and goals align while providing guidance and support throughout the product lifecycle. - Comfortable working in a dynamic and fast-paced environment, you must adapt to shifting personalities and navigate new challenges. - Strong knowledge of modern technologies and agile methodologies, focusing on delivering user value and maintaining a high-quality user experience. - Demonstrated ability to make data-informed decisions, effectively communicate (written and verbal), and manage change with diverse stakeholders. - US Citizenship or Permanent Residency required. - Must reside in the Continental US; located in the state of Pennsylvania a plus, but not required. - Depending on the government agency, specific requirements may include public trust background check or security clearance. Preferred Qualifications - Master’s Degree in Computer Science, Information Technology, Engineering, or a related technical field. - Certification in Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), or ITIL Foundation Certification. - Experience working within the State/Commonwealth is a plus. $150,000 - $180,000 a year The likely salary range for this position is $150,000-$180,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Location Be in your Element. We are a remote-first company based in Washington, DC. Element is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age, ancestry, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, marital status, protected veteran status, or any other legally protected class. We believe in a world where solutions we build improve the lives of those who use them.

A bit about us We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we’re building tech and data-driven products that supercharge connections– from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go. You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you’ll fit right in. A bit about the role We are seeking a Senior HubSpot Technical Lead to take full ownership of the technical design, delivery, and ongoing evolution of HubSpot across Marketing, Sales, and Operations. This role is pivotal in ensuring HubSpot is scalable, well-governed, and seamlessly integrated with our enterprise systems, including Dynamics 365. You will be the primary technical authority for HubSpot, shaping its roadmap and standards, while leveraging its integration with D365 to maximize business value. As part of your job, you’ll be: - Lead the technical delivery, configuration, and ongoing management of HubSpot across the organization via BAU and Project intake channels. - Design and implement workflows, automations, pipelines, custom objects, and reporting within HubSpot. - Oversee and assure integrations between HubSpot and other enterprise platforms, especially Dynamics 365, Clay, CRM, data, CMS, and business systems. - Translate business requirements into robust, scalable technical solutions. - Collaborate closely with Marketing, Sales, and Commercial teams to shape platform priorities and roadmaps. - Set and enforce platform standards, governance, and change control for HubSpot. - Mentor internal teams, build HubSpot capability, and guide external agencies as needed. - Support data governance and contribute to enterprise data centralization initiatives. - Develop and maintain release management practices focused on quality and speed. - Work alongside a team of solutions engineers to create end to end solutions across various technology platforms. (Microsoft/Registration Platforms) - Lead and support the centralization of our HubSpot Instances. Here’s what we’re looking for from you: Essential - Strong hands-on experience leading HubSpot implementations. - Deep knowledge of HubSpot CRM, Marketing Hub, Sales Hub, Service Hub and Operations Hub. - Experience delivering integrations using APIs, middleware, or iPaaS tools. - Ability to work effectively with senior stakeholders and non-technical teams. Bonus - Experience integrating HubSpot with Dynamics 365, Salesforce, or similar CRMs. - Experience in Data Migration activities from one HubSpot to another. - Exposure to data platforms and analytics. - HubSpot certifications (Admin / Solutions Architect). - Experience in complex, multi-brand, or international environments. Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!

About Dose Dose is a functional wellness company offering innovative, clinically backed supplements designed to help people feel their best. With a science-first approach, thoughtful product design, and mission-driven ethos, Dose is one of the fastest-growing companies in the health & wellness sector. Founded by Vasu Goyal, Dose was created to close the gap between marketed wellness promises and products that actually work—and taste great. Our team is committed to challenging the industry with functional, research-backed solutions that deliver real results. Role Purpose The Digital Product Manager will own the strategy, planning, and execution of Dose’s digital platforms—including our website replatform, mobile app development, and healthcare practitioner portal. This role ensures Dose’s digital ecosystem delivers a seamless, scalable, and high-performing user experience that supports both consumer and practitioner audiences. Key Responsibilities - Own the Digital Roadmap: Define and deliver the roadmap across web, mobile, and digital touchpoints that drive conversion, retention, and brand experience. - Lead Website Replatform: Oversee end-to-end planning and execution of Dose’s new website, ensuring scalability, performance, and UX excellence. - Drive App Development: Lead the design and launch of Dose’s mobile app from discovery through delivery, aligning with brand and growth goals. - Build Practitioner Site: Develop and manage a separate digital experience for healthcare professionals—scoping requirements, mapping journeys, and managing technical delivery. - Collaborate Cross-Functionally: Partner with marketing, design, and operations teams to translate business needs into actionable product requirements. - Manage Vendors & Tech Partners: Coordinate with internal and external developers to ensure projects are delivered on time, on budget, and on brief. - Leverage Data: Define KPIs, monitor performance, and use analytics to inform prioritization and continuous improvement. - Champion the User: Advocate for user-centered design and frictionless experiences across all digital platforms. What You Bring - Builder mindset: You balance speed and rigor, shipping quickly without compromising quality. - Customer obsession: You think in journeys, not pages—and protect conversion like it’s oxygen. - Data discipline: Your metrics, experiments, and decisions are valid, reproducible, and grounded in insight. - Operational calm: You bring clarity and composure under pressure—leading clean incidents and crisp post-mortems. - Experience: 4–6+ years as a Digital Product Manager, ideally within consumer tech, DTC e-commerce, or high-growth brands. - Technical fluency: You can translate business goals into technical requirements and speak the language of engineers, designers, and vendors. - Strategic & hands-on: You can zoom out to connect dots and zoom in to deliver. What We Offer - Competitive compensation. - The opportunity to define the digital experience for a category-leading wellness brand. - A mission-driven, collaborative culture that values first-principles thinking and operational excellence. - Comprehensive benefits, including healthcare, 401(k), and flexible PTO. Team + Growth You’ll start as an individual contributor partnering cross-functionally with marketing, design, and engineering teams — as well as agency and vendor partners — to deliver high-impact digital initiatives. As Dose’s digital ecosystem expands, you’ll have the opportunity to build and lead a small product team, shaping the future of our digital experience and internal product operations. Why You’ll Love Working Here At Dose, you’ll define the digital foundation for one of the fastest-growing wellness brands in the U.S. You’ll shape how our customers discover, interact with, and stay connected to Dose — building seamless, data-informed experiences that bridge wellness, technology, and brand. Compensation + Benefits - Base Salary: $170,000 – $180,000 USD (depending on experience, location, and skills) - Performance Bonus: Based on company and individual goals - Benefits: Comprehensive health coverage, 401(k), and flexible PTO Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.