• Driving Outbound Pipeline Generation • Managing Demand Conversion • Strategic Collaboration & Account Penetration • Leading Discovery and Qualification • Enhancing Efficiency with AI • Cross-Functional Partnership

Company: At DigitalGenius, we are redefining customer experience using AI-driven solutions for e-commerce brands. Our innovative approach combines advanced technology with seamless integration to optimize customer interactions. We are a vibrant team based globally, with offices in London and New York, and we're on a mission to lead the industry in AI-powered customer service. Role & Responsibilities: As a Solutions Architect at DigitalGenius, you will play a crucial role in driving the successful implementation of our AI-powered solutions for our clients. You'll work closely with our customers to understand their needs and ensure a smooth integration of our technology into their existing systems. Your responsibilities will include: - Leading the technical implementation of our AI solutions, ensuring best practices and quality standards. - Collaborating with customers to understand their requirements and tailor our solutions to match their business needs. - Providing technical expertise throughout the implementation process, including setup, configuration, and integration with third-party platforms. - Conducting training sessions and workshops to empower customers to utilize our solutions effectively. - Monitoring implementation progress and ensuring the timely delivery of projects. - Identifying and troubleshooting any technical issues that may arise during the implementation phase. - Continuously gathering feedback from customers to improve the implementation process and enhance our offerings. This role is open to candidates in both the US and Canada, working East Coast business hours.

• Acquire new B2B clients within your geographic area (3–4 departments): prospecting and targeting pharmacies • Manage the full sales cycle: from prospecting to closing • Act as Tessan's ambassador in your territory • Provide qualitative reporting on your activity (KPIs, targets, etc.)

• Drive new business by identifying, qualifying, and developing new partnership opportunities for Affirm • Collaborate closely with Account Executives and the rest of the Sales & BD team to strategize creative outreach campaigns and determine priority of outreach based on potential impact • Manage the first stages of the Sales & Business Development pipeline by performing initial cold outreach and nurturing leads through various inbound channels, including phone, email and social • Engage potential partners about their goals and challenges, and educate them on the value of Affirm • Contribute significantly to Affirm’s growth as we scale our core business and product