Dose

Head of Retention (Lifecycle, Loyalty & Subscriptions) Location: Remote / Miami Reports to: Founder / CEO About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose products while observing the gap between marketed promises and functional results from existing wellness products. Dose is committed to challenging the wellness industry with products that actually work – and also taste great. Role Overview We’re a fast-growth wellness brand where retention is the growth engine. As VP of Retention, you’ll own the end-to-end customer lifecycle—onboarding, activation, expansion, loyalty, and win-back—across DTC, app, and retail-to-digital. You’ll pair rigorous experimentation with smart personalization to drive repeat rate, LTV, and CAC payback, standing up subscriptions and loyalty as durable moats and partnering across Data, Product, CX, and Growth. You'll be accountable for: - Meeting LTV, N-day retention, and churn targets within contribution margin and payback guardrails. - Growing subscription penetration and reducing churn/defection. - Demonstrating incrementality of lifecycle programs with clear holdout tests. - Building a durable retention operating system: segmentation, messaging, and experimentation at scale. - Ensuring lifecycle practices align with claims and regulatory standards. What You'll Do: Strategy, Planning & KPI Ownership - Set retention strategy, quarterly OKRs, and KPI tree (LTV, D30/D60/D180, churn, payback). - Build the roadmap for onboarding, second-purchase acceleration, expansion, loyalty, and win-back. - Own the promo/offer guardrails in partnership with Finance to protect contribution margin. Lifecycle & CRM (Email/SMS/Push/In-App/Direct Mail) - Design event-driven journeys: welcome, education, replenishment, churn-save, reactivation, and VIP. - Run a disciplined test program (A/B/MAB) with power rules and cell/geo holdouts; weekly readouts. - Govern message frequency, creative standards, and preference management (TCPA/CAN-SPAM/CCPA/GDPR). Subscriptions & Loyalty - Scale plans/cadence; optimize skip/pause/swap flows and proactive save offers. - Launch/expand loyalty and referrals; connect retail receipts/loyalty IDs to digital identity to lift frequency. Personalization & Segmentation - Stand up dynamic segmentation (behavioral, RFM, cohort, propensity) and next-best-action logic with Data Science. - Partner with Creative to deliver modular content that adapts by segment and lifecycle stage. Pricing, Offers & Merchandising - Architect bundles and timed replenishment nudges that balance CVR, AOV, and margin. - Run elasticity and incentive tests; set evergreen vs. campaign offers with firm guardrails. Data, Measurement & Insight to Action - Build the retention scorecard (cohort curves, survival, contribution by program). - Co-own LTV/CAC and attribution with Data; use incrementality to scale what works and kill what doesn’t. - Close the loop with CX/NPS reasons to reduce avoidable churn (pack, promise, UX fixes). Team & Operating Model - Lead Lifecycle/CRM, Loyalty, Marketing Initiatives (in partnership with Marketing/Creative), Retention Product (in partnership with tech teams), and Analytics (in partnership with data team). - Run a visible experiment backlog; monthly executive retention review; quarterly playbook updates. Qualifications: - 10–15+ years in consumer lifecycle/CRM/retention; 4+ years leading multi-disciplinary teams at scale. - Proven ownership of LTV, churn, and payback at 8–9-figure revenue. - Deep experimentation chops (design, power, analysis) and cohort fluency; literate partner to Data. - Built/operated with a modern stack (Klaviyo; Shopify/Recharge; reverse-ETL). - Experience translating CX/research into lifecycle and product changes that move retention. Teams You'll Lead: - Lifecycle/CRM: email, SMS, push, in-app, direct mail - Loyalty & Referrals: program design, ops, partnerships - Retention UX/UI & Product: Retention customer experience and journey - Analytics (dotted line): cohorting, incrementality, LTV What you bring: - Track record scaling subscriptions and repeat purchase behavior with measurable incrementality. - Mastery of segmentation, messaging systems, and next-best-action frameworks. - Balanced creativity and financial rigor (contribution margin, payback windows, cash impact). - Clear, concise communication—weekly retention reviews and board-level narratives that drive decisions. - High bar for compliance, data quality, and customer trust. In-Office Expectations We work flexibly — but connection matters. This is a remote role: with 1-2x quarterly travel to Miami for team sessions, offsites, or company events. Occasional travel may also come up for conferences or panels. Location We’re open to candidates across the U.S., though we have a soft spot for those in or near Miami (or who can travel here easily). Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $182,000 – $210,000 (depending on experience, location, and skills) - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

Vice President of eCommerce + Growth Location: Remote / Miami Reports to: Founder / CEO About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose products while observing the gap between marketed promises and functional results from existing wellness products. Dose is committed to challenging the wellness industry with products that actually work – and also taste great. Role Overview We’re a fast-growth wellness brand building trusted products and experiences that help people age healthily. As VP of Growth, you’ll own profitable, compounding revenue across acquisition, conversion and retention —pairing rigorous experimentation with adoption of innovation and best-practices. This role is about more than driving short-term wins—it’s about building sustainable, repeatable systems that fuel long-term expansion and reinforce Dose’s position as a category leader. You’ll own the customer lifecycle end-to-end, from acquisition to retention, and lead cross-functional initiatives that connect brand, product, data, and marketing to maximize growth impact. You’ll be accountable for - Meeting revenue and contribution margin targets within CAC/LTV/payback guardrails. - Driving consistent improvements in AOV, CVR, subscription penetration, and retention. - Building durable channels beyond paid (SEO, content, partnerships, community, referrals). - Ensuring all growth activity aligns with supplement claims and regulatory standards. What you’ll do Strategy, Planning & P&L - Set growth strategy, annual/quarterly targets, budget, channel mix and roadmap across digital channels; manage MER and payback windows. - Own the promo and launch calendar; partner with Ops on demand forecasting and inventory readiness. - Develop clear OKRs relating to the financial model and brand objectives - Provide thought leadership to cross-functional and shared service teams on the operational aspects of E-commerce, including logistics, demand and supply planning, and forecasting Digital Channels and Website - Oversee the end-to-end digital customer journey to deliver excellent experiences across all digital touchpoints. - Oversee implementation and successful execution of weekly marketing content, product launches, and strategize to improve on-site experience. - Stand up a disciplined test roadmap for angles/offers and daily pacing against MER. - Lead digital platform technology decisions, including Shopify optimizations, API-based integrations, etc. - Own promotions, storefront performance and CRO across landing pages, PDPs, quizzes/guided funnels, bundling, and reviews. - Prioritize speed, UX clarity, and education (benefits, usage timing, “feel timeline,” interactions). - Run A/B tests on offer, price, page structure, checkout friction, and subscription prompts. - Identify future-facing trends, innovations in tech, AI, user experience, customer service. - Implement processes and strategies to improve web production tasks and projects such as product activation, quality assurance, merchandising, promotions/sales, on-site search maintenance, and marketing content implementation. Lifecycle & Retention (Email/SMS/Push) - Lead segmentation and flows: welcome, post-purchase education, replenishment, churn-save, win-back. - Grow subscription revenue; reduce churn via cadence optimization, skip/pause UX, and proactive save offers. - Work with Head of Loyalty to build loyalty and referral programs; scale review velocity and UGC harvesting. Pricing, Offers & Merchandising - Architect bundles and limited-time offers that balance CVR, AOV, and margin. - Partner with Finance on elasticity tests and with Supply on constraints and phase-ins/outs. Analytics & Attribution - Work with the data team to build a metrics backbone: cohort LTV, payback by channel/offer, subscription health, and contribution margin. - Use blended and modeled approaches (e.g., MER plus incrementality tests) to guide spend and scaling decisions. - Run a visible experiment backlog with weekly readouts and monthly board-level growth memos. Qualifications - 10+ years of progressive experience in growth, marketing, or product leadership, with 3+ years at VP or equivalent level in a high-growth, scaled brand ($100M+). - Proven success driving 9-figure revenue growth and managing large-scale budgets. - Track record of building sophisticated, multi-channel acquisition and retention strategies. - Deep understanding of growth models for consumer brands, with strong fluency in data-driven decision-making, experimentation, and unit economics. - Experience leading cross-functional initiatives and influencing executive teams. - Exceptional leadership, communication, and change management skills. - Ability to balance strategic vision with operational execution. Team you’ll lead - Acquisition (paid, affiliate/influencer) - Lifecycle/CRM (email/SMS/push, loyalty, referrals) - CRO & Web (landing pages, quiz, PDPs, testing) - Growth Analytics & Attribution What you bring - Proven track record scaling DTC revenue profitably (owning targets, budgets, CAC/LTV, and payback). - Mastery of the full growth stack: acquisition, lifecycle/CRM, CRO, performance creative, and analytics. - Strong quantitative skills: cohort LTV, contribution margin, incrementality testing, and MER-based pacing. - Experimentation rigor: clear hypotheses, powered tests, readable results, and decisive rollouts/rollbacks. - Fluency in Shopify/Plus ecosystems and growth tooling; can define requirements and evaluate vendors. - Ability to translate insights into high-converting UX (PDPs, bundles, quiz→plan flows, checkout). - Subscription business depth: knowledge of various retention practical strategies and tactics including cohort survival analysis, adherence programs, lifecycle personalization, CX feedback loops, predictive churn modelling etc. - Excellent cross-functional leadership with Ops, Finance, Regulatory/Legal, Customer Service, and Creative. - Clear, concise communication—weekly growth reviews and board-level narratives that drive decisions. - Attribution & Incrementality Testing - Experience with attribution platforms and incrementality testing - Ecommerce Platform Experience - Familiarity with Shopify/Plus, subs (Recharge), CRM (Klaviyo), SMS (Postscript/Attentive), reviews (Okendo) What We Offer - Competitive executive compensation package. - The opportunity to shape the growth trajectory of a category-leading consumer health and wellness brand. - A mission-driven, collaborative culture that values both creativity, first-principles thinking and data discipline. - Comprehensive benefits, including healthcare, 401k, flexible PTO. In-Office Expectations We work flexibly — but connection matters. This is a primarily remote role: mostly remote, with monthly travel to Miami for team sessions, offsites, or company meetings. Occasional travel may also come up for conferences or panels. Location We’re open to candidates across the U.S., though we have a soft spot for those in or near Miami (or who can travel here easily). Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $240,000 – $250,000 (depending on experience, location, and skills) - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity - Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

Head of Engineering Location: Remote / Miami Reports to: CEO / Co-Founder About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose products while observing the gap between marketed promises and functional results from existing wellness products. Dose is committed to challenging the wellness industry with products that actually work – and also taste great. Why This Role We’re at an inflection point. Our product is taking off, our customer base is scaling, and our tech needs to scale with it. This is a ground-floor leadership role where you’ll set the vision, roll up your sleeves, and build the entire tech org from scratch — developers, product managers, UX/UI, QA/QC. You’ll own the end-to-end customer and operational tech experience, from e-commerce to back-office systems, making sure everything works smoothly. What You’ll Do - Build & Lead the Team - Hire, grow, and mentor a cross-functional team of engineers, product managers, UX/UI designers, and QA/QC. - Create a culture of ownership, speed, and constant learning. - Ship Great Product - Own our tech stack and product roadmap — everything from e-commerce to logistics tools to consumer-facing features. - Balance fast shipping with building a reliable, scalable foundation. - Scale Like Crazy - Architect systems and processes that can keep up with high-growth in CPG and e-commerce. - Implement the right mix of automation, integrations, and innovation to unlock growth. - Collaborate Across the Business - Partner with brand, ops, marketing, and finance to make sure our tech actually moves the needle. - Be the bridge between technical execution and business impact. What We’re Looking For - 10+ years in software engineering and product, with at least 5 in leadership. - You’ve scaled tech teams in fast-moving CPG or e-commerce environments. - Strong experience building and leading cross-functional groups — QA/QC, product, design, engineering. - Hands-on technical chops — you know what good code, clean design, and scalable architecture look like. - A startup mindset: bias to action, comfort with ambiguity, and the ability to wear many hats. - Excellent communicator who can rally a team and influence non-technical stakeholders. Why Join Dose - Be the architect of the tech org from the ground up. - Work directly with founders and leadership on a brand that’s scaling fast. - Competitive salary, and benefits. - A mission-driven, entrepreneurial culture where you’ll actually see the impact of your work every single day. In-Office Expectations We work flexibly — but connection matters. This is a primarily remote role: mostly remote, with monthly travel to Miami for team sessions, offsites, or company meetings. Location We’re open to candidates across the U.S., though we have a soft spot for those in or near Miami (or who can travel here easily). Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $220,000 – $240,000 (depending on experience, location, and skills) - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

Junior Business Strategist Location: Remote, United States / Miami, FL Reports to: Chief of Staff About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose products while observing the gap between marketed promises and functional results from existing wellness products. Dose is committed to challenging the wellness industry with products that actually work – and also taste great. Role Overview We’re hiring a high-horsepower Junior Business Strategist to partner with the Chief of Staff on analytics and company-wide strategic initiatives. You’ll turn ambiguous questions into crisp analyses and action plans—ranging from retention/LTV to launching new channels, such as healthcare. This is an execution-oriented role for a consultant who wants ownership, speed of execution and large growth opportunities in a fast-paced, high-growth best-in-class consumer/health & wellness business. You’ll be accountable for - Decision-grade analyses delivered on time (clear logic, assumptions, and business impact). - Clean, reusable models and dashboards that leadership trusts. - Driving projects from brief → plan → execution → readout with cross-functional partners. What you’ll do Strategy & Analytics - Size markets and new channels (healthcare, pharmacy, mass/club). - Conduct business case analyses on new initiatives. - Design, run and analyse quantitative surveys. - Translate CX/NPS, product, and lifecycle data into insights and “next best actions.” Planning & Execution - Structure and manage cross-functional workplans; track risks, owners, and milestones. - Create decision memos and exec materials with options, trade-offs, and clear asks. - Stand up lightweight dashboards with Data (governed definitions, refresh SLAs). - Support special projects (new product/business cases, retail pilots). Operating Cadence - Help run weekly business reviews and quarterly planning; maintain KPI scorecards. - Codify learnings into playbooks and templates others can reuse. Qualifications - 2–3 years at a top-tier consulting firm with meaningful commercial transaction diligence (CDD) experience in addition to strategy consulting. - Strong modeling and analytical toolkit (Excel/Sheets mastery). - Structured problem solver with crisp communication (slides and memos). - Ability to turn analysis into action plans and drive cross-functional execution. Nice to have - Experience in consumer, health & wellness, or subscription businesses. - 1–2 years operating experience post-consulting (strategy, ops, finance, or growth). - Exposure to ecommerce metrics, cohort retention analysis, and channel/retail economics. Team you’ll work with - Chief of Staff (direct manager), Founder/CEO, Finance, Tech & Data, Retention/CRM, and Channel leads (healthcare / retail). What you bring - Bias to action; comfortable with imperfect data and fast iteration. - High standards, low ego; clear thinking under time pressure. - Storytelling that drives decisions (so-what, options, and recommendations). - Ownership mentality—willing to dive into the weeds and ship. What We Offer - Competitive compensation. - Unusually broad exposure and impact working directly with the Chief of Staff and founder/CEO. - Mission-driven, collaborative culture that values first-principles thinking and data discipline. - Comprehensive benefits, including healthcare, 401(k), and flexible PTO. In-Office Expectations We work flexibly — but connection matters. This is a remote role: with 1-2x quarterly travel to Miami for team sessions, offsites, or company events. Occasional travel may also come up for conferences or panels. Location We’re open to candidates across the U.S., though we have a soft spot for those in or near Miami (or who can travel here easily). Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $105,000 – $118,000 (depending on experience, location, and skills) - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity - Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

About the Job At Dose, we’re on a mission to educate healthcare professionals on the efficacy and accessibility of our products. We lead with science-backed results, offering providers an innovative, evidence-based alternative they can provide to their patients. As we grow, we’re looking for a motivated and personable Inside Sales Representative to join our team and play a key role in driving our success. As an Inside Sales Representative, you will play a critical role in driving awareness and education among healthcare professionals—such as physicians, dietitians, functional medicine practitioners, and independent pharmacy owners. You’ll introduce Dose’s solutions, nurture relationships, understand customer needs, and convert leads into loyal customers through outbound and inbound calls, emails, and virtual meetings. This is a unique opportunity to represent an innovative solution while working on a collaborative, mission-driven team and helping expand patient access to better options. Key Responsibilities - Conduct outbound calls to healthcare professionals to introduce Dose’s offerings and build lasting relationships. - Proactively follow up with and qualify leads to uncover opportunities to educate health care providers. - Manage and grow a pipeline of healthcare accounts through consistent outreach and follow-up. - Collaborate cross-functionally with internal partners to ensure alignment and maximize impact. - Achieve and exceed individual and team sales targets. - Maintain accurate records of interactions and opportunities in the CRM system. - Stay informed on industry trends, competitive landscape, and product knowledge. Qualifications - Bachelor’s degree in Business, Marketing, Nutrition, Healthcare Administration, or a related field (preferred). - 1–3 years of inside sales, account management, or customer success experience (healthcare experience preferred) with a proven record of sales success. - Excellent communication, negotiation, and closing skills with the ability to build rapport quickly. - Adaptable and comfortable engaging multiple call points—including physicians, dietitians, functional medicine practitioners, and independent pharmacies—and selling across diverse product lines. - Self-motivated and driven, demonstrating grit, resilience, and a passion for growth and learning. - Strong organizational skills with the ability to manage and develop a territory effectively. - Comfortable working independently and as part of a team in a fast-paced environment. - Proficient in CRM software (e.g., HubSpot, Salesforce) and Google Workspace. What We Offer - Competitive base salary and bonus - Comprehensive health benefits and unlimited PTO - Collaborative, mission-driven work environment - The opportunity to make a meaningful impact in the healthcare and nutrition landscape Join Dose and play a vital role in connecting healthcare professionals with evidence-based innovations that make a real difference in patients’ lives. In-Office Expectations We work flexibly — but connection matters. This is a remote role, likely with 1-2x annual travel to Miami for team sessions, offsites, or company events. Occasional travel may also come up for conferences or panels. Location We’re open to candidates across the U.S., though we have a soft spot for those in or near Miami (or who can travel here easily). Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $85,000 – $95,000 (depending on experience, location, and skills) - Commission: initial commissions will be tied to activities for first 6-12 months - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

Senior National Account Manager – Retail Location: Remote, US - with travel to key retailers Reports to: Head of Retail Employment Type: Full-Time About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose products while observing the gap between marketed promises and functional results from existing wellness products. Dose is committed to challenging the wellness industry with products that actually work – and also taste great. Role Purpose The Senior National Account Manager will own and accelerate Dose’s retail business across key strategic accounts — notably Sprouts Farmers Market— while leading new business development within Mass and Conventional channels. This role blends commercial acumen, analytical rigor, and operational excellence to drive retail growth, optimize profitability, and strengthen Dose’s presence within high-potential banners. What You’ll Do: Retail Account Leadership - Lead the joint business plan and day-to-day relationship with Sprouts, Dose’s flagship retail partner - Drive distribution, velocity, and promotional performance across all SKUs in key accounts - Lead key business relationships retailers including HEB, Wegmans, United, Vitamin Shoppe - Present category insights, post-promo analysis, and shopper data to influence buyer decisions. - Manage all aspects of the business including promotional planning, new item set-up, retail pricing, and execution excellence. Distributor Management - Act as the primary liaison with KeHE to ensure flawless supply. - Monitor distributor inventory, replenishment, and deduction activity; partner with internal operations to resolve issues. Channel Expansion & New Business Development - Pursue growth opportunities within Conventional and Mass channels. - Build compelling sell-stories, category opportunity sizing, and competitive benchmarks. - Support new retail launches with forecasting, trade spend planning, and in-store activation strategy. Data Analytics & Performance Insights - Own account-level analytics for sales, distribution, velocity, and promo ROI across SPINS, and internal dashboards. - Translate syndicated data and retailer POS into actionable strategies that improve rate of sale and shelf productivity. - Partner with Finance to model forecast scenarios and evaluate trade spend returns at both distributor and retailer level. Cross-Functional and External Collaboration - Work closely with Operations, Marketing, and Finance. - Lead the relationship with Brokers and execution support agencies. Qualifications & Experience - Required: 7+ years of CPG experience managing retail accounts within, supplements, or wellness categories. - Preferred: Proven success managing both Sprouts Farmers Market and KeHE relationships. Experience launching or scaling brands within Mass or Conventional channels. - Required: Strong command of retail metrics and syndicated data tools (SPINS, Excel). - Demonstrated ability to build data-led narratives for buyers and drive profitable growth. - Excellent relationship-builder, communicator, and problem-solver who thrives in a fast-paced, entrepreneurial environment. Key Dose Leadership skills - Demonstrate a keen sense of urgency – move quickly and efficiently to get things done maintaining high standards - Results Orientation – Stay goal and impact focused - Intellectual curiosity – Dive deep into data and customer needs - Entrepreneurial Spirit –Thrive in fast paced evolving environment operating outside of day to day responsibilities. In-Office Expectations We work flexibly — but connection matters. This is a remote role, likely with 1-2x annual travel to Miami for team sessions, offsites, or company events. Occasional travel may also come up for conferences or panels. Location We’re open to candidates across the U.S. Compensation We believe in pay transparency and fairness — your compensation should reflect your impact, experience, and growth potential. Total compensation includes: - Base Salary: $105,000 – $114,000 (depending on experience, location, and skills) - Performance Bonus: Based on company + individual goals Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

QA/QC Technical eCommerce Manager Location: Remote, US / Miami Reports to: Head of Engineering About Dose Dose is a functional wellness company offering innovative, clinically-backed supplements to consumers. A science-first approach, unique product design, and mission-orientation are just a few of the differentiating factors propelling Dose to be one of the fastest-growing companies in the health & wellness sector. Dose’s founder, Vasu Goyal, developed Dose while observing the gap between marketed promises and functional results. We’re committed to challenging the industry with products that actually work — and taste great. Role Overview We’re looking for a QA/QC Technical eCommerce Manager to own digital quality across Dose’s online ecosystem — from our Shopify Plus storefront to marketing surfaces and backend integrations. This is a hands-on technical role where you’ll build the QA program that safeguards conversion, data integrity, accessibility, and performance. You’ll work cross-functionally with Engineering, Growth, Lifecycle, Design, and CX to help Dose ship fast without breaking checkout, analytics, or the customer experience. You’ll be accountable for: - Zero critical conversion defects reaching production. - Analytics event accuracy and data integrity (≥ 99%). - Performance and accessibility SLAs (Core Web Vitals “Good” rates; WCAG 2.2 AA compliance). - Reliable, on-time releases with automated regression coverage. - Rapid incident detection, clear communication, and closed-loop corrective action. What You’ll Do Quality Systems & Release Management - Define and run the end-to-end QA lifecycle — requirements → test plans → automation → UAT → production verification. - Establish go/no-go criteria for every release and maintain a stable staging environment. - Own regression suites for storefront, checkout, account, subscription, and CMS flows. Test Engineering & Automation - Build and maintain automated tests (Playwright, Cypress) across critical paths and devices; integrate with CI/CD pipelines. - Create synthetic test data (users, orders, subscriptions) and mock external services as needed. Analytics, Tagging & Experiment QA - Govern the data layer spec and validate events across GA4, server-side tagging, and consent states. - Manage pixels and tags (Klaviyo, Braze, Meta, Google, RMNs) for accuracy and privacy compliance (CMP, TCPA, GDPR/CCPA). - QA A/B tests and feature flags (Eppo, Optimizely) for bucketing, exposures, and conversions. Content, Merchandising & SEO QA - Pre-flight new products, promotions, and campaigns for pricing, tax, shipping, and inventory accuracy. - Validate structured data, canonicalization, and sitemap health to maintain SEO integrity. Performance, Accessibility & Security - Monitor Core Web Vitals (LCP, INP, CLS) and enforce Lighthouse and performance budgets. - Ensure WCAG 2.2 AA compliance (keyboard navigation, color contrast, alt text). - Validate payment flows (Shop Pay, Apple Pay, Google Pay, credit cards) and maintain PCI awareness. Monitoring, Incidents & Continuous Improvement - Implement real-time monitoring (Sentry, uptime, log alerts) and post-release verifications. - Lead incident triage and root-cause analyses; drive corrective/preventive actions. - Maintain QA dashboards tracking defects, MTTR, and test coverage. Integrations & Ecosystem QA - QA integrations across Shopify Plus, subscriptions (Recharge or similar), reviews (Okendo), search/recommendations, ESP/SMS, and reverse-ETL pipelines. - Validate ERP/3PL hooks that impact inventory, pricing, and delivery promises. What You’ll Bring - 5–8 years in e-commerce QA or QA leadership, including automation for high-traffic storefronts. - Hands-on experience with Shopify Plus (or similar), checkout/payment stacks, and subscription platforms. - Deep knowledge of GA4, server-side tagging, data layers, and pixels. - Proficiency with Playwright/Cypress, CI/CD pipelines, and defect tracking (Jira, Linear). - Familiarity with Core Web Vitals, WCAG 2.2 AA, technical SEO, and performance tuning. - Clear, concise communicator who can translate defects into business impact and drive prioritization. - Bonus: SQL, API testing (Postman), schema/contract testing, and retail media network experience. Team & Growth You’ll start as an individual contributor with dotted-line leadership over agency and contract QA partners — and the opportunity to hire a QA Engineer (automation) and Content QA Coordinator as scope scales. Why You’ll Love Working Here At Dose, you’ll set the quality bar for one of the fastest-growing wellness brands in the U.S. You’ll protect what matters most — the customer experience — while building a modern, scalable QA program from the ground up. Compensation & Benefits - Base Salary: $150,000 – $165,000 USD (depending on experience, location, and skills) - Performance Bonus: Based on company and individual goals - Benefits: Comprehensive health coverage, 401(k), and flexible PTO Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

About Dose Dose is a functional wellness company offering innovative, clinically backed supplements designed to help people feel their best. With a science-first approach, thoughtful product design, and mission-driven ethos, Dose is one of the fastest-growing companies in the health & wellness sector. Founded by Vasu Goyal, Dose was created to close the gap between marketed wellness promises and products that actually work—and taste great. Our team is committed to challenging the industry with functional, research-backed solutions that deliver real results. Role Purpose The Digital Product Manager will own the strategy, planning, and execution of Dose’s digital platforms—including our website replatform, mobile app development, and healthcare practitioner portal. This role ensures Dose’s digital ecosystem delivers a seamless, scalable, and high-performing user experience that supports both consumer and practitioner audiences. Key Responsibilities - Own the Digital Roadmap: Define and deliver the roadmap across web, mobile, and digital touchpoints that drive conversion, retention, and brand experience. - Lead Website Replatform: Oversee end-to-end planning and execution of Dose’s new website, ensuring scalability, performance, and UX excellence. - Drive App Development: Lead the design and launch of Dose’s mobile app from discovery through delivery, aligning with brand and growth goals. - Build Practitioner Site: Develop and manage a separate digital experience for healthcare professionals—scoping requirements, mapping journeys, and managing technical delivery. - Collaborate Cross-Functionally: Partner with marketing, design, and operations teams to translate business needs into actionable product requirements. - Manage Vendors & Tech Partners: Coordinate with internal and external developers to ensure projects are delivered on time, on budget, and on brief. - Leverage Data: Define KPIs, monitor performance, and use analytics to inform prioritization and continuous improvement. - Champion the User: Advocate for user-centered design and frictionless experiences across all digital platforms. What You Bring - Builder mindset: You balance speed and rigor, shipping quickly without compromising quality. - Customer obsession: You think in journeys, not pages—and protect conversion like it’s oxygen. - Data discipline: Your metrics, experiments, and decisions are valid, reproducible, and grounded in insight. - Operational calm: You bring clarity and composure under pressure—leading clean incidents and crisp post-mortems. - Experience: 4–6+ years as a Digital Product Manager, ideally within consumer tech, DTC e-commerce, or high-growth brands. - Technical fluency: You can translate business goals into technical requirements and speak the language of engineers, designers, and vendors. - Strategic & hands-on: You can zoom out to connect dots and zoom in to deliver. What We Offer - Competitive compensation. - The opportunity to define the digital experience for a category-leading wellness brand. - A mission-driven, collaborative culture that values first-principles thinking and operational excellence. - Comprehensive benefits, including healthcare, 401(k), and flexible PTO. Team + Growth You’ll start as an individual contributor partnering cross-functionally with marketing, design, and engineering teams — as well as agency and vendor partners — to deliver high-impact digital initiatives. As Dose’s digital ecosystem expands, you’ll have the opportunity to build and lead a small product team, shaping the future of our digital experience and internal product operations. Why You’ll Love Working Here At Dose, you’ll define the digital foundation for one of the fastest-growing wellness brands in the U.S. You’ll shape how our customers discover, interact with, and stay connected to Dose — building seamless, data-informed experiences that bridge wellness, technology, and brand. Compensation + Benefits - Base Salary: $170,000 – $180,000 USD (depending on experience, location, and skills) - Performance Bonus: Based on company and individual goals - Benefits: Comprehensive health coverage, 401(k), and flexible PTO Final pay will depend on your background, expertise, and where you live. Equal Opportunity Dose is an equal opportunity employer. We celebrate diversity in all its forms and make all employment decisions based on merit, qualifications, and business needs. We also consider qualified applicants with criminal histories, in line with applicable laws. If you need an accommodation during the hiring process, please let us know.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is designed for someone with top-tier consulting experience who wants to transition into an operating role and work directly on building and scaling a high-growth company. - You will work on the highest-priority, most complex strategic questions facing Dose and partner closely with leadership to develop strategy and drive execution. - You will operate as a generalist across the business, with exposure to: - Commercial strategy - Product strategy - Retention - Pricing - Channel expansion - Organizational scaling - This role offers significantly greater ownership, responsibility, and impact than a typical consulting role. Example Problems You May Work On - How can Dose improve customer retention and lifetime value across cohorts? - What pricing and format strategies should we add to the testing roadmap? - Which new health categories and products should Dose expand into next? - How should Dose scale its practitioner and healthcare channel? - What operational and organizational changes are required to support the next phase of growth? What You’ll Do - Lead Strategic Initiatives End-to-End: - Own high-impact initiatives from initial problem definition through execution, including: - Structuring problems and developing analytical frameworks - Conducting quantitative and qualitative analysis - Developing recommendations and implementation plans - Driving execution with functional and project leaders - You will be responsible for outcomes, not just analysis. - Conduct Analyses: - Develop analyses and models to support strategic decision-making, including: - Customer lifetime value and retention analysis - Pricing and contribution margin analysis - Cohort and behavioral analysis - Forecasting and scenario modeling - Business cases for new initiatives - Partner Directly with Leadership: - Work closely with the Chief of Staff and leadership team to: - Support key strategic decisions - Identify and evaluate growth opportunities - Improve operational effectiveness - You will have regular exposure to senior leadership and visibility into company-wide strategy. - Help the Company Scale Effectively: - Support the evolution of Dose’s operating model as the company grows, including: - Organizational design - Process improvement - Strategic planning - Cross-functional coordination Qualifications - 2–3 years of experience at a top-tier strategy consulting firm - Strong track record of performance and increasing responsibility - 1–2 years experience in an operating role post-consulting (strategy, ops, finance, or growth) and exposure to ecommerce metrics is a bonus. Skills - Exceptional structured thinking and problem solving ability - Strong quantitative and analytical skills - Ability to operate both cross-functionally and independently in ambiguous environments - Strong written and verbal communication skills - High level of intellectual rigor and attention to detail Mindset and Characteristics - Ownership mentality: You take responsibility for outcomes and drive work forward independently. - Intellectual curiosity: You want to deeply understand how businesses operate and scale. - Bias for action: You move quickly and focus on execution, not just analysis. - High standards: You produce rigorous, thoughtful, high-quality work. - Results orientation: You are focused on outcomes not just activity. Benefits - This role offers a rare opportunity to transition from consulting into a high-impact operating role and help build a category-defining company. - You will work directly with leadership on the company’s most important strategic decisions. - Have significantly more ownership and impact than a typical consulting role. - Develop deep operational experience across a rapidly growing business. - Help build one of the most trusted consumer health companies globally. - Strong performers in this role are well-positioned to grow into senior leadership roles at Dose over time.