Job Closed
This listing is no longer active.
CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
Implementation Manager
Location
United States
Posted
179 days ago
Salary
$65.4K - $99.0K / year
Seniority
Lead
No structured requirement data.
Job Description
Implementation Manager
CERIS
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Implementation Manager is responsible for enhancement to existing products and development of new products to broaden current service offerings. This role is also accountable for project management and implementation management with new and existing clients. The primary purpose of the role is to work closely with the assigned Account Manager, Implementation Coordinators, IT, and Operations to complete the implementation of client programs and to facilitate the transition to field operations and account management personnel for ongoing service. This is a remote position. Essential Functions & Responsibilities: - Prepares and manages implementation plan from prospect presentation through conclusion; identifies required resources - Develops and prepares information necessary for setup of customer across all CorVel systems - Coordinates all internal meetings on a regular basis to address all stakeholders of implementation process steps – this includes Account Management, field operations, regional and corporate IT - Proactive progress communication to involved stakeholders - Resolves issues that arise, involving the client and other stakeholders when appropriate - Prepares and distributes minutes (notes) of all implementation meetings – internal and external - Transitions program to permanent account management personnel - Gains and maintains complete understanding of program design, processes, client expectations and partner - Gains and maintains knowledge of CorVel's services and the CERIS model; completes all CorVel Product Training Modules - Assigns duties/responsibilities to team participants - May need to travel as required - Additional duties as assigned Qualifications - 5 years of insurance-related experience required in the areas of claims management, managed care, account management or supervision (required) - Experience with Payment Integrity service offerings preferred - Project management experience preferred - Bachelor’s degree from an accredited college or university preferred - Training within the insurance industry, managed care, or related field preferred Requirements - Exceptional organizational skills with the ability to handle demanding situations and adapt accordingly - Excellent verbal and written communications skills, as well as interpersonal skills - Strategic problem solving, analytical, and critical thinking skills - Ability to work independently and within a team environment - Proficiency with Microsoft Office and other computer applications - Leadership, management, and motivational skills preferred Benefits - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
Job Requirements
- 5 years of insurance-related experience required in the areas of claims management, managed care, account management or supervision (required)
- Experience with Payment Integrity service offerings preferred
- Project management experience preferred
- Bachelor’s degree from an accredited college or university preferred
- Training within the insurance industry, managed care, or related field preferred
- Exceptional organizational skills with the ability to handle demanding situations and adapt accordingly
- Excellent verbal and written communications skills, as well as interpersonal skills
- Strategic problem solving, analytical, and critical thinking skills
- Ability to work independently and within a team environment
- Proficiency with Microsoft Office and other computer applications
- Leadership, management, and motivational skills preferred
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
Related Guides
Related Job Pages
More Implementation Specialist Jobs
• Manage all aspects of the ControlCheck implementation projects; including the project kick off, software configuration, go live and training while maintaining project timelines. • Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check in meetings via Zoom, ad hoc meetings, emails, etc. • Manage multiple implementation projects, with various priorities and deadlines at once for different customers. • Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes. • Act as a liaison between the customer’s IT group and our internal Data Analysts, Product and Dev teams to facilitate the technical configuration of the software. • Maintain up to date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership. • Work closely with the product team and other internal teams to provide customer feedback which will help define future enhancements to our products.
Client Implementation Specialist
SageAt Sage, we knock down barriers with information, insights, and tools to help your business flow.
• Providing on-the-ground training and support during product delivery • Onboarding new clients and communicating what Sage is and how it works • Building relationships with key stakeholders at each community • Leading in-person and remote staff training • Preparing each community for implementation of technology and devices • Providing support and troubleshooting with Sage users and clients • Testing and troubleshooting new features as needed
• Bring a high-ownership, self-starting mindset with a willingness to fill gaps, solve problems, and support the team. • Provide expert technical guidance to customers and sales peers regarding Armada’s products and services. • Lead technical demonstrations, proof-of-concepts, and workshops to showcase features, functionalities, and benefits of the company’s offerings. • Collaborate cross-functionally to support sales, including customer engagements, technical scoping, and proposal development. • Cultivate strong relationships with key client stakeholders, including technical decision makers and influencers. • Stay ahead of industry trends, competitive developments, and emerging technologies.
• Complete software project setups and modifications as required by the client • Configure complex approval workflows. • Support onboarding of key production team members, including Studio Executives, Executive Producers, Producers, Production Managers, and Accountants. • Upload production-specific policies and map fillable fields. • Convert Word or PDF docs into the system, reformatting and reviewing them to ensure accuracy before finalizing. • Provide client support services by answering calls and emails in a timely and accurate manner. • Utilize project management tool, Asana, to track the client’s journey. • Analyze client questions and concerns, escalating problems to appropriate teams/departments and handling problems to the satisfaction of the client • Assist with answering basic software questions to assist users with navigating the software.



