• Directs all phases of data center projects, from initial planning through final warranty and maintenance, ensuring seamless coordination between stakeholders and adherence to project timelines and budgets. • Develops detailed project plans, staffing strategies, and schedules, working closely with National Account Managers and project teams to allocate resources effectively and achieve project goals. • Ensures projects comply with all regulatory requirements and safety standards, collaborating with governmental agencies and safety managers to maintain a safe working environment throughout project execution. • Prepares comprehensive proposals detailing project scope, milestones, and billing schedules, and delivers regular progress reports to management and clients to maintain transparency and manage expectations. • Establishes and maintains strong relationships with customers, contractors, and internal teams, resolving issues promptly to uphold customer satisfaction and ensure successful project outcomes. • Implements risk analysis and mitigation strategies, reviews project status reports, and adjusts plans as needed to optimize project efficiency, quality, and cost-effectiveness. • Responsible for the successful transition of warranty to the service process.

• Manage multiple complex medium sized or one large project, working closely with internal and external stakeholders to ensure superior customer and client experience • Adhere to the project management discipline and standards in accordance with the Prime Project Lifecycle methodology • Interface with critical stakeholders to ensure superior customer and client experience; provide leadership to discover, diagnose and address business and technical issues/risks • Analyze and establish service quality baselines; monitor, report, and communicate trending of service quality to leadership and key stakeholders • Resolve internal and external team conflict to ensure alignment to the project objectives and adherence to project schedule and budget • Serve as a project management domain mentor to Project Managers and Associate Project Managers and support the PM Practice development and continuous improvement efforts

• Day-to-day management of multiple large scale and complex projects or initiatives across the enterprise from initiation to delivery while maintaining project scope, ensuring deadlines are met and project risks are identified and mitigated. • Build project plans with timelines and dependencies, tracking key milestones and progress to ensure project outcomes are achieved on time. • Proactively identify, resolve, or escalate issues in order to minimize delays. • Partner cross functionally with technical and business teams to drive initiatives, issue resolution, and align on expected outcomes while providing clear and concise communication throughout the project. • Make decisions and determinations with limited information and direction. • Provide accurate and timely status reports to project stakeholders. • Comply with methodologies, policies and procedures while also participating in developing/enhancing project management processes, templates, documentation and control. • Facilitate and document lessons learned for each initiative in order to continuously improve project management processes. • Generally works across internal functional areas but may involve external stakeholders.

• Audit and clean up the current ClickUp workspace to remove redundancies and improve usability. • Rethink, redesign, and remodel existing workflows and dashboards. • Build and implement automated workflows in ClickUp using tools such as APIs, Zapier, Power Automate, or custom scripts. • Connect and integrate AI tools to automate tasks. • Create custom dashboards to improve visibility into client deliverables, deadlines, and team performance. • Collaborate with accounting and compliance teams to design solutions tailored to their operational needs. • Create and document SOPs (Standard Operating Procedures) to support internal governance and develop a standardized SOP for ClickUp usage. • Provide training to team members on how to use new workflows, automations, and tools. • Continuously test, monitor, and refine workflows to maintain efficiency and accuracy.